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IronPort - CLI reference guide

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Chapter<br />

Example<br />

Table 3-61 techsupport<br />

mail3.example.com> techsupport<br />

S/N XXXXXXXXXXXX-XXXXXXX<br />

Service Access currently disabled.<br />

Choose the operation you want to perform:<br />

- ENABLE - Allow an <strong>IronPort</strong> customer service representative to remotely<br />

access your system to assist you in solving your technical issues.<br />

- STATUS - Display the current techsupport status.<br />

[]> enable<br />

Enter a temporary password for customer care to use. This password may<br />

not be the same as your admin password. This password will not be able<br />

to be used to directly access your system.<br />

[]> **********<br />

Are you sure you want to enable service access? [N]> y<br />

Service access has been ENABLED. Please provide your temporary password<br />

to your <strong>IronPort</strong> Customer Care representative.<br />

S/N 00065BF3BA6D-9WFWC21<br />

Service Access currently ENABLED (0 current service logins).<br />

Cisco <strong>IronPort</strong> AsyncOS 7.6 <strong>CLI</strong> Reference Guide<br />

153

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