Open - HETI - NSW Government

The supportive roleStep 3. Conduct the conversationSTATE your path:Share the factsTell your storyAsk their storyTalk tentativelyEncourage testingShare the factsStick with the observable facts and avoid judgements.Share the facts Example NotWhat I noticed was...“What I noticed was that you weretexting during the meeting.”“You clearly did not consider themeeting important!”When X happened you did Y “When Peter started talking, yourolled your eyes.”“You really dislike Peter.”Tell your storyOwn the story as yours and avoid black and white pronouncements.Tell your story Example NotWhen that happens it appearsto me...“When that happens, it looks tome as if you don’t consider the“You obviously don’t want to bethere.”meeting important. Is that what washappening for you?”The story I tell myself about that is... “The story I told myself about thatwas that you find Peter tedious.Is that right?”“You think you are above the restof us.”64 HETI The Superguide FIRST EDITION