Open - HETI - NSW Government

ContentsThe administrative role....................................... 69Clinical supervision and operational management.....70Managing clinical staff............................................71Key tasks................................................................71Orientation..............................................................72Performance development and review...................74Mentors, coaches and buddies..............................75The supervisor’s toolkit – activities................... 77Resources for supervision......................................78Establishing the supervisory relationship...............79Getting to know your supervisee’s skill level..........80Supervision contract...............................................81Documenting supervision sessions........................82Evaluating supervision............................................83Active supervision...................................................84The supervisor’s toolkit – handouts................... 103Developing communication skills ..........................104Time management .................................................106Smart goals.............................................................107Problem solving model...........................................108Stress management................................................109The supervisor’s toolkit – templates.................. 111Supervision contract...............................................113Supervision session record....................................117Supervision log.......................................................119Supervision feedback form.....................................121SMART goals..........................................................123Problem solving......................................................125Reflective practice..................................................127Agenda template example......................................129A key concept: hands-on, hands-off......................85Risk management...................................................87Communication skills..............................................88Reflective practice..................................................89Case study........................................................90Reflective practice..................................................91Case study........................................................92Providing feedback.................................................94Reflective practice..................................................95Case study........................................................96Smart goals.............................................................98Examples of SMART goals.....................................99Problem solving......................................................100Fostering interprofessional collaborative practice..1016 HETI The Superguide FIRST EDITION