Call Control Curriculum Path - Genband

XLA36 C20 - Integrated Business Network Translations for SIP, CICMCourse Description:This course is designed for personnel responsible for creating or maintaining the translationfunctions of the C20.This course provides an opportunity for the student to learn the concepts, procedures, anddocuments necessary to create or maintain the Integrated Business Network(IBN) translation datafill. Students also learn how to troubleshoot incorrect translationdatafill by using the tool known as Translations Verification (TRAVER). You will have handsonpractice creating translations for processing Integrated Business Network (IBN) calls.Intended Audience:This course is intended for anyone responsible for creating or maintaining the translations ofthe C20.Key Topics:Table EditorIntroduction to SERVORDIntroduction to DocumentationTRAVER SyntaxCustomer Group Tables, Translators, and NCOSScreening Tables and Network Direct Outward Dialing (DOD)Routing Tables and Digit ManipulationTrunk TablesCode Blocking and Replace SelectorConditional Routing, Network Speed Calling, and Authorization CodeObjectives:Upon completion of this course, you will be able to: Describe and apply the Table Editor commands. Apply basic SERVORD commands. Identify documentation for the C20. Identify proper syntax for initiating a TRAVER. Identify and describe Line/Customer Group Tables, Translators, and Network Class ofService (NCOS). Identify and describe Screening Tables and Network Direct Outward Dialing (DOD). Identify and describe Routing Tables and Digit Manipulation. Identify and describe Trunk Tables. Describe Code Blocking and Replace Selector. Describe Conditional Routing, Network Speed Calling, and Authorization Code.Register by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx.For questions or comments regarding GENBAND Training, email training@genband.com or call 972-461-4134