12.07.2015 Views

Call Control Curriculum Path - Genband

Call Control Curriculum Path - Genband

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1236F C15 Overview/EngineeringCourse 1236F is delivered via the Internet as Live Online Centra classroom sessions(Facilitated eLearning). The learner is provided with a comprehensive overview of the C15system including how the C15 fits into the network. Other topics include the C15 hardwareand software architecture, input/output system, password security, documentation, as wellas the available services and features. Course 1236F consists of two approximately 4-hourLive Online Centra classroom sessions (Facilitated eLearning).Intended Audience:1236F is intended for those personnel who require general Overview/Engineering knowledgeof the C15.Objectives:Upon completion of this course you will be able to:Demonstrate a general knowledge of the capabilities, functions, and equipmentcharacteristics of the C15Determine the equipment needed in the C15 office depending on line and trunkrequirementsList features and services available on the C15Explain C15 password security optionsDescribe the input/output system of the C15, including accessing OAMP programsPrerequisite Skills:A basic understanding of basic telephony including digital concepts, and a basicunderstanding of Data Networking including Voice over the Internet (VoIP) is helpful but notabsolutely necessary.Prerequisite Courses:Course Length and Delivery Method:8 hours Self-PacedRegister by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx.For questions or comments regarding GENBAND Training, email training@genband.com or call 972-461-4134

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