Call Control Curriculum Path - Genband

CALLP25 Advanced Call Processing Tools for TrunksCourse Description:This course provides practice on network component tools while emphasizing the gatheringof key data which can be used to troubleshoot call processing for trunks and trunk gatewaysin the CVoIP environment.You will learn the network topology, components and protocols to support MG 15000 hostedtrunks, plus SIP/SIP-T Trunks. A variety of call paths are viewed including scenarios whichinvolve the PMA and the BCP.You will understand the resource relationship between the assigned trunks in theCommunication Server, their associated Gateway Controllers and their gateway endpoints.The Session Server Trunk GUI and CLUI/CLI tools are introduced to discover relevant IPaddressing, to locate key data and to capture call flow messages. The CMT/GWC Protocoltrace tool is introduced to capture a variety of protocols as determined by the call scenario.H.248, SIP/SIP-T, GCP and PPVM protocols are explored as they relate to capturedmessages and to the phases of line to trunk calls in the CVoIP environment. Activities areincluded to reinforce all the concepts introduced in this course.Intended Audience:Tier II/III and NOC level engineers responsible for troubleshooting the CVoIP solution.Key Topics:Base network topologies, signaling hops, bearer paths and protocols supporting the CVoIPline environments involving the MG 15000 and the Session Server Trunks gateways.Key ERS 8600 commands to discover IP addresses, MACs and ports associated with thecomponents supporting the call environment.Access of key data resources across the following components in support of the CVoIP linecall environment: Communication Server‣ Trunks GWCs‣ Session Server Trunks‣ MG 15000‣ Packet Media Anchor (PMA)‣ Border Control Point (BCP)Tools to capture key data and call messages: CallTrak/MSGTRACE GWCAdmin Protocol Trace SST CLUI capture tools MG 15000 DS0 Visibility toolDiscussion of protocols supporting trunks call environment and the information flowbetween protocols for the call phases.Protocols include: PPVM - Peripheral Processor Virtual MachineRegister by going to http://www.genband.com/Home/Resources/Training-Course-Registration.aspx.For questions or comments regarding GENBAND Training, email training@genband.com or call 972-461-4134