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ainwater catchments in 22 schools, and of 3 spring catchmentsand 14 shallow wells in other areas, children and women did nothave to go as far to fetch water, which reduced their exposure toviolence-related risks. Water committees learnt how to maintainthese facilities during National Society/ICRC training.In the Rift Valley and the Upper Eastern region, cash-for-workprojects provided opportunities for communities previouslyinvolved in disputes to work together to build/repair communalinfrastructure, for example, roads and water systems. Some5,400 heads of vulnerable households who participated in theseprojects earned an income, benefiting 32,000 people. Besidesenhancing intercommunity relationships, the projects restoredaccess for approximately 7,800 households to basic servicesand helped increase communities’ resilience to the effects ofperiodic crises such as drought, intercommunal conflict/violenceand flooding.Kenyan Red Cross teams assisted victims of clashes and floodsthroughout the country, with ICRC material and logisticalsupport. For instance, victims of outbreaks of violence inMoyale coped with their situation through National Society distributionsof emergency relief and installations of water and sanitationfacilities; those injured were evacuated to hospitals. NationalSociety volunteers, specifically trained to respond to electionrelatedtensions, did not provide emergency assistance as no majorincidents occurred.With the National Society becoming increasingly capable of independentlyrunning assistance activities, ICRC support for theseprojects ended.More refugees and migrants restore or maintain contactwith their familiesRefugees and migrants, including unaccompanied minors, reestablishedor maintained contact with their relatives throughfamily-links services run by the National Societies and the ICRC,including by sending nearly 18,000 RCMs and receiving some12,500. Training and technical support to bolster the NationalSocieties’ tracing and RCM capacities and regular coordinationamong the National Societies and ICRC delegations in thewider region enhanced the provision of these services. In Kenya,National Society/ICRC trips to refugee camps enabled the followupof pending cases and helped tracing volunteers overcome variouschallenges. Meetings with community leaders in the Kakumacamp and with representatives of international organizationshelped promote these services. To meet the need for family-linksservices in Djibouti, the National Society/ICRC made preparationsfor carrying out tracing activities in the recently reopenedHol Hol camp.Refugees in Ali Adé camp (Djibouti) and Dadaab and Kakumacamps (Kenya), including minors, spoke to relatives in Somaliaor elsewhere by making 227,780 calls via a mobile phone service.Despite some delays faced by the Tanzania Red Cross Society,refugees at the Bagamoyo, Chogo and Nyarugusu camps used thesame service by July and made nearly 10,000 phone calls to theirfamilies. ICRC travel documents, issued in coordination with thepertinent embassies and UNHCR, allowed 19 people in Kenya toreturn home or resettle in a third country.In Djibouti and Kenya, efforts to ensure that the families of missingpersons were informed of the fate of their relatives produced limitedresults: post-election staff changes in Kenya delayed discussionswith the authorities, and requests for information submittedto the Eritrean authorities regarding Djiboutian soldiers <strong>report</strong>edCIVILIANSRed Cross messages (RCMs)DJIBOUTI KENYA UNITEDREPUBLIC OFTANZANIARCMs collected 1,035 13,551 3,232including from UAMs/SCs* 3RCMs distributed 962 9,147 2,412including from UAMs/SCs* 1Phone calls facilitated between family members 18,439 209,341 9,759Reunifications, transfers and repatriationsPeople transferred/repatriated 1Tracing requests, including cases of missing personsPeople for whom a tracing request was newly registered 250 5of whom women 37of whom minors at the time of disappearance 61 4People located (tracing cases closed positively) 130including people for whom tracing requests were registered by another delegation 52Tracing cases still being handled at the end of the <strong>report</strong>ing period (people) 17 388 10of whom women 56of whom minors at the time of disappearance 100 7UAMs/SCs*, including unaccompanied demobilized child soldiersUAMs/SCs newly registered by the ICRC/National Society 3of whom girls 1UAMs/SCs reunited with their families by the ICRC/National Society 1of whom girls 1UAM/SC cases still being handled at the end of the <strong>report</strong>ing period 8 25of whom girls 1 10DocumentsPeople to whom travel documents were issued 19Official documents relayed between family members across borders/front lines 1* Unaccompanied minors/separated children242 | ICRC ANNUAL REPORT <strong>2013</strong>

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