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arranged by Croatian authorities at the Forensic Institute in Zagreb,Croatia; 23 people in Bosnia and Herzegovina travelled to confirmthe identities of remains thought to belong to their relatives.Family associations helped relatives of missing persons addresstheir needs and worked to increase awareness of their plight, withtechnical/financial ICRC support. For instance, throughout theidentification process and during the events leading up to burialceremonies, relatives of missing persons received psychosocialassistance and, when necessary, first aid from family associationsand National Societies trained and supported by the ICRC. InBosnia and Herzegovina, 271 individuals received such assistance;in Kosovo, over 400 relatives of missing persons benefited from13 psychosocial projects of family associations and the two RedCross units.Family associations produced promotional materials and organizedcommemorative events, including for the International Day ofthe Disappeared, helping boost awareness of the situation of relativesof missing persons. In Serbia, family associations developedwebsites that had online donation functions, with a view to raisingfunds in a sustainable manner. Albanian and Serbian family associationsimproved their organizational capacities through ICRCsupportedtraining in office/project management, public relationsand needs assessment.In Bosnia and Herzegovina, the MPI Advisory Board (consisting ofsix representatives from all the family associations) drew on ICRCexpertise and support for conveying the families’ concerns to theauthorities and the managing bodies of the MPI – for instance,through a round-table it organized directly with the authorities.Families of 1,443 missing persons were followed up by the SerbianRed Cross, which had taken over the management of the cases.In Kosovo, relatives of missing persons received ICRC attestationsdistributed by the two Red Cross units.PEOPLE DEPRIVED OF THEIR FREEDOMVulnerable detainees’ treatment, living conditionsmonitoredPeople detained on security-related charges and other especiallyvulnerable detainees received ICRC visits carried out accordingto the organization’s standard procedures. After delegates’ visitsto detainees in Bosnia and Herzegovina, FYR Macedonia andSerbia, the authorities concerned received confidential feedbackand, where appropriate, recommendations for improving inmates’treatment and living conditions. Discussions continued with theMacedonian authorities regarding the ICRC’s request to visitdetainees held on remand in relation to a security-related case;dialogue with the Kosovar detaining authorities was renewed.People who had been detained during past conflicts receivedICRC-issued detention attestations, some distributed by NationalSocieties; this helped them regularize their status or apply for legal/administrative procedures.Former Guantanamo Bay internees receive assistanceAn individual formerly held at the Guantanamo Bay internmentfacility who had resettled in France received, with ICRC support,a second visit from his son based in Bosnia and Herzegovina. Twoother former internees resettled in Albania received assistance fortheir reintegration into society; one of them was repatriated toTunisia at his request.Families in Bosnia and Herzegovina with relatives held at theGuantanamo Bay internment facility were informed of familylinksservices available to them.AUTHORITIES, ARMED FORCES AND OTHER BEARERSOF WEAPONS, AND CIVIL SOCIETYLocal stakeholders work to address the situation of familiesof missing personsDialogue with the region’s national authorities focused on the issueof missing persons and their families (see Civilians). The authoritieswere reminded of their obligation to advance clarification ofthe fate of missing persons, and received legal/technical supportfor implementing laws protecting the rights of the missing andtheir families. In Bosnia and Herzegovina, the Ministry for HumanRights and Refugees continued working towards fully implementinga law on missing persons, particularly the provisions on thelegal status and social rights of the families of the missing. Thecountry’s authorities also worked to advance implementation ofthe Convention on Enforced Disappearance.Public awareness of the situation of the families of missing persons,and other humanitarian issues, grew – largely because ofmedia coverage of events involving family associations and of thelaunch of a new edition of the Book of Missing Persons in Kosovo(see Civilians).Authorities take over implementation of ExploringHumanitarian Law programmeWith the ICRC phasing out direct support, education authoritiesthroughout the region continued to incorporate the ExploringHumanitarian Law programme in their schools’ curricula. Serbia’sEducation Ministry, together with the National Society, formallyassumed full responsibility for implementing the programme inthe country. Authorities improved their capacities to implement/monitor the programme through discussions with the ICRC, as inBosnia and Herzegovina and Kosovo, and during specific events,such as for principals in Kosovo and trainers in Serbia. With ICRCPEOPLE DEPRIVED OF THEIR FREEDOMBOSNIA ANDHERZEGOVINAFYRMACEDONIAKOSOVOICRC visitsDetainees visited 11 16 11Detainees visited and monitored individually 9 16 11Detainees newly registered 4 1Number of visits carried out 5 5 4Number of places of detention visited 5 4 4Restoring family linksPeople to whom a detention attestation was issued 234 196SERBIAWESTERN BALKANS (REGIONAL) | 403

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