Full Report (PDF) - Office of the Legislative Auditor

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6MOTOR VEmCLE DEPUTY REGISTRARSThe private deputies may be individuals (18 deputies) or corporations (60 deputies).Some private deputies, especially those handling a small number oftransactions,operate other businesses at the same location. Other businesses operated bydeputies include hardware stores, gift shops, banks, real estate, insurance, and accountingoffices. Two private deputies are non-profit corporations: the AutomobileAssociation of America (AAA) offices in St. Louis Parle and Burnsville. Inaddition, the three deputy registrars in Grand Rapids, Hibbing, and Virginia are privateindividuals who are under contract with a non-profit vocational rehabilitationindustry.Deputy Registrar TransactionsMotor vehiclesaccount for 81percent ofdeputyregistrartransactions.During an average year, deputy registrars process about 5.6 million transactions.Motor vehicle transactions are the most common type since most motor vehiclesmust be registered annually. As Figure 1.3 shows, motor vehicle registrations andtitles account for 81 percent of deputy registrar transactions. Drivers' licenses,which must be renewed every four years, make up 14 percent. Registrations forboats, snowmobiles, and all-terrain vehicles (ATVs), which must be renewed onceevery three years, account for 6 percent. lMost people go to deputy registrar offices for these transactions, as shown in Figure1.4 and Table 1.1. Deputy registrars account for about 90 percentofmotorvehicletransactions, 59 percent of the state's driver's license transactions, and 64Figure 1.3: Deputy Registrar Transactions, FiscalYears 1992 and 1993Driver's License(14%)Snowmobiles, Boats, and A TVs(5%)Source: Department of Public Safety and Department of Natural Resources.I Deputy registrars may also process other transactions such as fish and game licenses, cross countryski licenses, and bike registrations. We do not have statewide figures for these categories, butthey are minor revenue sources for deputy registrars.
BACKGROUND7Most people goto deputyregistrars formotor vehicle,boat,snowmobile,and driver'slicensetransactions.Figure 1.4: Transaction Sources, Fiscal Years 1992and 1993Motor Vehicle Boats, Snowmobiles, & A TVDPS~_~DeputyRegistrarDriver's LicenseDeputyRegistrarDriver's License Exam StationsDNRDeputyRegistrarDPS.County (non-Deputy Registrar)Source: Department of Public Safety and Department of Natural Resources.Table 1.1: Vehicle and Driver's License Transactions,Annual Average, Fiscal Years 1992 and 1993(Figures in Thousands)Motor Snowmobiles, Driver'sSource Vehicle Boats, and ATVs License TotalDeputy Registrars 4,535 260 801 5,596Department of Public Safety 519 41 560Department of Natural Resources 149 149State Driver License Exam stations 391 391County Driver License Stations 120 120Total 5,054 409 1,353 6,816Source: Department of Public Safety and Department of Natural Resources.DPS servesabout 10percent ofmotor vehiclecustomers.percent of boat, snowmobile, and ATV transactions. The Department of PublicSafety (DPS) is the only other agency that can process motor vehicle transactions.It serves 10 percent of motor vehicle customers through the mail or in person atthe Transportation Building in St. Paul. Similarly, the Department of Natural Resources(DNR) is the only other agency that processes boat, snowmobile, and ATVregistrations (36 percent through the mail or in person at its St. Paul office).Certain state and county offices process driver's license transactions in addition todeputy registrars. State driver's license exam stations process 29 percent, county
Page 2 and 3: Program Evaluation DivisionThe Minn
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Page 13 and 14: EXECUTIVE SUMMARYMinnesota's Deputy
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Page 77 and 78: Discussion andRecommendationsCHAPTE
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DISCUSSION AND RECOMMENDATIONS 59no
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DISCUSSION AND RECOMMENDATIONS 61An
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Dan JacobsonJanuary 5, 1994Page 2an
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Mr. Roger BrooksPage 2February 28,
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