Business Plan - Emergency Services Telecommunications Authority

16 ESTA Business Plan 2009/10
ESTA’s 2009/10 Program of Works
– Strategic Project Priorities
Overview
This section outlines the Program of Works ESTA will commence in the 2009/10 Financial year to achieve
2009/10 Business Objectives, and in-turn the strategic objectives of the organisation.
ESTA has developed milestones for all key projects, which will be monitored and reported during the year. ESTA’s 2009/10
Program of Works is a key input to the Departmental planning process, and detailed Department plans. The table below
provides a high level snapshot of the ESTA’s 2009/10 Strategic project priorities. Project list order does not reflect priority.
KEY
SY Single year - project completed in 09/10.
MY Multi-year – project commenced in 09/10 and completed after 30/06/10 (but before 30/06/2012)
• Project contributes to the achievement of the Strategic Pillar.
Continuity
Reach
Strategic Pillar Alignment
SY Enterprise Agreements • • • •
SY Performance Measurement Methodology • • • • •
SY Core I/P Network Upgrade • • • •
SY Separation of CTD for Fire Services • • • •
SY EAS New Customer Integration • • • • •
SY MMR Coverage Expansion • • •
SY Program Office Review & Enhancement • • • • • •
SY Emergency Markers Data Collection System • • •
SY Corporate Computing Infrastructure Refresh • • •
SY Upgrade of Internet Site • • •
SY
Community Awareness and Engagement
Framework
• •
SY Stakeholder Engagement Model • •
SY CAD Contract Management Transition • • •
SY EAS Contract Extension Options • • • •
SY MMR Contract Extension • • • •
SY Team Leader Training Capability • • • •
SY Ballarat Technical Surge Capacity • • • • •
MY Regional AV CTD Implementation • • • • • •
MY MDN 2014 -Network Upgrade • • • • •
MY Tally Ho Relocation • • • • • •
MY Unified Communications (Triple Zero) Upgrade • • • •
MY
Non Emergency Patient Transport (NEPT)
System
• • •
MY Generic CAD Interface • • •
MY Funding Model Review • • • • • •
MY EAS Network Upgrade • • • • •
MY Non Emergency Scheduling System (NESS) • • •
MY Consolidation of CFA & VicSES Regional CTD • • • • •
These projects are described overleaf, listed in order of :
• Single year (09/10) projects; followed by • Multi-year projects.
Performance
Efficiency
Partnerships
Community