Business Plan - Emergency Services Telecommunications Authority
Business Plan - Emergency Services Telecommunications Authority
Business Plan - Emergency Services Telecommunications Authority
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22 ESTA <strong>Business</strong> <strong>Plan</strong> 2009/10<br />
ESTA’s 2009/10 Program of Works<br />
– Strategic Project Priorities<br />
CAD Contract Management Transition<br />
Overview<br />
The responsibility for the commercial management of the CAD software licensing and<br />
services agreement will transfer to Managed <strong>Services</strong> Department in July 2009. It will<br />
be required to establish an organisation capability, align the contract management<br />
methodology with the established managed service contract framework and implement<br />
this within ESTA and Intergraph.<br />
Commencement Date September 2009 Completion Date March 2010<br />
Goal<br />
Measure of Success<br />
EAS Contract Extension Options<br />
Overview<br />
Implement standard commercial and performance management practices across the all<br />
contract under Managed <strong>Services</strong> Department responsibility.<br />
Standard practices consistent with existing EAS Contract Administration Manual.<br />
Stakeholder Satisfaction Survey.<br />
The message capacity and coverage of EAS Network will be substantial upgraded over<br />
the 2009/2011 financial years and the EAS Service Term expires in 2012.<br />
Within the current commercial framework, ESTA will assess the technology and<br />
operational functionality options available to Government that may be relevant to<br />
continuation of the EAS beyond the current Service Term.<br />
Commencement Date July 2009 Completion Date December 2009<br />
Goal<br />
Measure of Success<br />
MMR Contract Extension<br />
Overview<br />
To identify a commercially, technically and operationally acceptable solution for the<br />
continuation of the EAS Service from 2012 onwards.<br />
Submission of a preliminary report to the EAS SRC by end 2009 to ensure adequate<br />
time to address the recommended solution prior to 2012.<br />
The MMR Service Term expires in 2012 and the Contract has provisions for extension of<br />
the current Service Term by 2 years. The State must advise Motorola of its intentions by<br />
June 2010.<br />
ESTA will review operational requirements and new technology solutions within the<br />
existing commercial framework.<br />
Commencement Date July 2009 Completion Date June 2010<br />
Goal<br />
Measure of Success<br />
Determine the most cost effective technology solutions and commercial options to meet<br />
ESO requirements for the ongoing provision of the MMR Service. Recommendation to<br />
be completed by June 2010.<br />
Endorsement of recommended option for the ongoing delivery of the MMR Service by<br />
the MMR SRC.
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