Business Plan - Emergency Services Telecommunications Authority

26 ESTA Business Plan 2009/10
ESTA’s 2009/10 Program of Works
– Strategic Project Priorities
Non Emergency Patient Transport (NEPT) System
Overview
In accordance with the Non Emergency Patient Act 2003, Non Emergency Patient
Transport (NEPT) Regulations came into effect from 1 February 2006.
Regulations establish minimum standards for non-emergency transport and all NEPT
services must be licensed in order to be able to transport patients in Victoria.
Regulations apply to all NEPT services that offer or provide for the transport of persons
on public roads (or air) to or from medical services (including those provided by
ambulance services and transport services operated by hospitals):
1. Using a stretcher carrying vehicle; or
2. Where the persons being transported are provided with specialist clinical care or
monitoring while being so transported.
The Regulations cover the provision of classes of NEPT services – three levels of acuity
are defined: low, medium and high, for both road and air transport. It is these levels
of acuity that define which level of service and the skill of the crew that is required to
transfer the patient.
Commencement Date TBC Completion Date TBC
Goal
Measure of Success
Generic CAD Interface
The NEPT (Non Emergency Patient Transport) project will develop and deliver the
required operational and system changes as agreed by Ambulance Victoria, in order
to meet the Non Emergency Patient Transport Regulations which came into effect on 1
February 2006.
Successful implementation of the operational and system changes to meet the Non
Emergency Patient Transport Regulations.
Overview
Establish an interface to send agency/customer-specific data from CAD
system to external parties.
Commencement Date June 2009 Completion Date May 2010
Goal To deliver real time event data to agencies and external parties.
Measure of Success Provision of dynamic data to external parties in ‘near real time’.
Funding Model Review
Overview
As a part of the 2010/11 ERC cycle and in collaboration with DoJ, undertake a
pricing/funding model review for ESTA.
The final product will be an ERC submission for funding for 2010/11 and beyond
that is designed to meet ESTA’s ongoing funding requirements consistent with its
operational goals and responsive to its changing demand profile.
Commencement Date July 2009 Completion Date May 2010
Goal An ERC approved funding model outcome for 2010/11 and beyond
Completed submission to ERC.
Measure of Success
ERC Approval for recommended model.
Amended revenue stream for 2010/11.