Business Plan - Emergency Services Telecommunications Authority
Business Plan - Emergency Services Telecommunications Authority
Business Plan - Emergency Services Telecommunications Authority
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20 ESTA <strong>Business</strong> <strong>Plan</strong> 2009/10<br />
ESTA’s 2009/10 Program of Works<br />
– Strategic Project Priorities<br />
Program Office Review & Enhancement<br />
Overview<br />
Consolidation of the functions of Program Office, Project Management and Change<br />
Administration.<br />
Commencement Date July 2009 Completion Date March 2010<br />
Goal<br />
Measure of Success<br />
<strong>Emergency</strong> Markers Data Collection System<br />
Overview<br />
To consolidate ESTA’s change and project management function into a single functional<br />
responsibility. The outcome will result in a more co-ordinated approach to change and<br />
project management, a consolidated program of work and delivery methodology with a<br />
focus on responsiveness, reporting and resourcing resulting in improved accountability,<br />
delivery and stakeholder satisfaction.<br />
A functional Program Office aligned to the agreed benchmark requirements incorporating<br />
appropriate structures, methodologies and reporting resulting in a live, co-ordinated,<br />
timetabled and committed program of works (incorporating change) aligned to business<br />
plans, resource plans and budgets for current and future works program cycles.<br />
The <strong>Emergency</strong> Marker program requires a mobile software application that will enable<br />
ESTA personnel, landowners and land managers to collect <strong>Emergency</strong> Marker data in a<br />
defined and consistent format.<br />
Commencement Date June 2009 Completion Date July 2009<br />
Goal<br />
Measure of Success<br />
Corporate Computing Infrastructure Refresh<br />
Overview<br />
To automate the <strong>Emergency</strong> Marker data collection process and create a seamless<br />
transition process into ESTA CAD.<br />
All <strong>Emergency</strong> Marker data is collected using automated system, a significant reduction<br />
in the amount of duplication and rework.<br />
Transition end-of-life corporate infrastructure, including desktop and application servers/<br />
storage, to best practice solutions.<br />
Commencement Date June 2009 Completion Date April 2010<br />
Goal<br />
Measure of Success<br />
Upgrade ESTA corporate computing environment with hardware and applications which<br />
suit ESTA’s operational strategy, scalable for business growth.<br />
Centralised management and support of corporate infrastructure operating within<br />
manufacturer’s support and warranty framework.<br />
Enhancement of existing security, manageability and capability to deploy services within<br />
corporate environment.
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