to download PDF version - Toyota

More documents

Recommendations

Info

SOCIAL ASPECTS Relations with Business Partners TSAM’s key business partners include suppliers, who provide components and materials used in the vehicle manufacturing and assembling process, and motor vehicle dealers selling Toyota vehicles into the market and interfacing directly with customers. They fufill key roles in the supply chain, and are required to comply with TSAM’s safety, health and environmental standards as a minimum requirement. TSAM undertakes risk-based supplier audits that include safety, health and environmental criteria. Suppliers are required to supply certificates proving that they comply with ISO 14001 standards, and approved laboratory certificates verifying the non-use of SOCs (please refer to page 33 for details regarding supplier compliance). Dealers have a standard environmental manual, and are assessed for compliance against Toyota’s stringent environmental management system (please refer to page 33 of this report for results and details on dealer compliance for the reporting period). All dealers are required to re-examine their sites, and to budget for environmental expenditure on upgrades to meet water and waste management expectations. Dealers are also now required to report more fully on environmental issues, which feed into the global reporting system for Toyota. According to ECO III standards, each dealer must have at least one environmental project that is budgeted for and communicated to the public. For example, dealers from the Barloworld group focus on water issues, and the Imperial Strijdompark dealership offers clients a tree to plant for each service completed. 50 Toyota South Africa Motors Sustainability Report 2010 TSAM recognises that stable partnerships create trust and lead to mutual growth and benefits. Relations with business partners are premised on encouraging them to adopt TSAM’s international standards on safety, environmental management, respect for people, and delivering top quality goods and services. Barloworld Toyota Centurion. All dealers are assessed for compliance against Toyota’s stringent environmental management system. ECO Status TSAM established the ECO status programme in 2005 in order to standardise and improve dealer environmental management. ECO I is aligned to the TMC Dealer Environmental Risk Audit Programme, and is the minimum environmental management requirement for dealers. ECO I status includes the need for: • Basic responsibilities assigned for environmental management at dealers; • Appoint person in charge of environmental matters; • Environmental policy and declare compliance to legislation; • Management of hazardous waste; • Management of waste water; and • Basic HFC/CFC recovery. ECO II and ECO III status requirements are very strict, and seek to assist dealers to improve their environmental management to the point that they can achieve ISO 14001 certification. Some of the minimum requirements for ECO III include: • The availability of specialised kits for battery acid spillage; • Specifications for bunded areas for waste oil; • Specifications for waste separation, disposal and recycling; • Detailed environmental emergency plans in place; • A full environmental objectives and targets programme is in place; and • Only indigenous plants are used on site.
Global Society/Local Communities Corporate social activities TSAM’s Corporate Social Investment activities focus on communities located within a 50km radius of the Prospecton Plant in KwaZulu-Natal (KZN) and the Sandton office in Gauteng, mainly within the communities where the majority of the company’s employees reside. Below is a summary of projects implemented during the reporting period: Education based projects Rural Schools Maths, Science, Literacy and Technology Project The project focuses on developing the maths, science, technology and literacy skills of educators and learners at rural schools. In FY09, Ilovu Primary School was the selected beneficiary. TSAM made funds available for: • Purchasing teaching aids; • Purchasing library books; and • Organising science demonstrations. Dr Govender from the University of KwaZulu- Natal is in the process of establishing a science club at this school that will also involve other primary schools in the area. Interactive dictionaries were also donated to the school. These dictionaries include educational computer games that improve English literacy. Thanks to this project Ilovu Primary School is better equipped to teach its learners. Toyota Teach Primary Schools Toyota Teach aims to create a model for future education, working to improve teaching and learning by uplifting the skills of educators. The programme has impacted more than 40 schools in the Durban area and benefits more than 1 000 teachers and 45 000 pupils. Once a year, the Toyota South Africa Foundation trustees and members visit a Toyota Teach School and an extra donation continued over the page > SOCIAL ASPECTS TSAM engages with key stakeholders, including local communities, in a wide range of activities. The aim is to contribute to the development of thriving and vibrant societies. Areas of focus include education, empowerment and the environment. TSAM supports rural schools by developing the skills of educators and providing reading material to learners. Stakeholder engagement Key stakeholders include groups, organisations and/or partners who have an influence on or who are impacted by TSAM’s activities and operations. The objective of engaging with stakeholders is to develop and maintain good, harmonious relationships and mutual understanding, and to contribute to the development of vibrant societies. It is not just an exercise in risk and reputation management. TSAM engages with the following stakeholder groups: • Employees and employee representatives; • Other original equipment manufacturers; • Local communities, including community based organisations, community representatives and leaders; • National Business Initiative; • Centre for Development & Enterprise; • KZN Donor Forum; • South Durban Basin Area Management Office; • National Union of Metalworkers of South Africa; • Management Committee of the Toyota Teach Primary Schools Project; • Local education institutions such • as schools, Further Education and Training high schools and colleges, training providers, and universities; Civil society, including non-profit organisations; • School governing bodies; • KZN Provincial Government departments, including the Department of Environment, Economic Development, and Trade and Industry; • Other local businesses through the Durban Chamber of Commerce and Industry; • Toyota Motor Corporation; • Toyota South Africa Foundation; • Service providers; and • The media. Toyota South Africa Motors Sustainability Report 2010 51
Page 2 and 3: About this Report This is the sixth
Page 4 and 5: MESSAGE Executive message from the
Page 6 and 7: SPECIAL FEATURE Toyota South Africa
Page 8 and 9: SPECIAL FEATURE 30 years of market
Page 10 and 11: ABOUT THE COMPANY About the Company
Page 12 and 13: ABOUT THE COMPANY The Toyota Way is
Page 14 and 15: ABOUT THE COMPANY The Toyota Code o
Page 16 and 17: ENVIRONMENTAL ASPECTS Figure 8 Glob
Page 18 and 19: ENVIRONMENTAL ASPECTS The TSAM Four
Page 24 and 25: ENVIRONMENTAL ASPECTS Energy/Global
Page 26 and 27: ENVIRONMENTAL ASPECTS Reduction of
Page 28 and 29: TMC’s commitment to hybrid techno
Page 30 and 31: ENVIRONMENTAL ASPECTS Sandton waste
Page 32 and 33: ENVIRONMENTAL ASPECTS Atmospheric Q
Page 34 and 35: ENVIRONMENTAL ASPECTS Environmental
Page 36 and 37: ENVIRONMENTAL ASPECTS Risk reductio
Page 38 and 39: SOCIAL ASPECTS Customer satisfactio
Page 40 and 41: SOCIAL ASPECTS Relations with Emplo
Page 42 and 43: SOCIAL ASPECTS Human rights TSAM’
Page 44 and 45: SOCIAL ASPECTS TSAM’s Graduate Tr
Page 46 and 47: SOCIAL ASPECTS SPECIAL FEATURE Reco
Page 48 and 49: SOCIAL ASPECTS Fatalities There wer
Page 50 and 51: SOCIAL ASPECTS Occupational health
Page 54 and 55: SOCIAL ASPECTS is made to assist in
Page 56 and 57: SOCIAL ASPECTS of the Kavango-Zambe
Page 58 and 59: Independent Assurance Statement To
Page 60 and 61: Global Reporting Initiative Index G
Page 62 and 63: Glossary of terms and acronyms 3R R

to download PDF version - Toyota

Create successful ePaper yourself

Delete template?

Save as template?