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Glossary of terms and acronyms<br />
3R Reduce, re-use, recycle<br />
ABS Anti-lock braking system<br />
AIDS Acquired immune deficiency syndrome<br />
ARV Anti retro-viral<br />
BBBEE Broad based black economic empowerment<br />
o C Degrees centigrade<br />
CCE Competitive cus<strong>to</strong>mer experience<br />
CEO Chief executive officer<br />
CFC Chlorofluorocarbon<br />
CMF Catchment Management Forum<br />
CO2 Carbon dioxide<br />
CSI Corporate social investment<br />
CSR Corporate social responsibility<br />
DERAP Dealer Environmental Risk Audit Programme<br />
EAP Employee Assistance Programme<br />
EC Environmental committee<br />
ELV End of life vehicle<br />
EMS Environmental management system<br />
EPI Environmental performance indica<strong>to</strong>r<br />
ESCO Energy Service Company<br />
EU European Union<br />
FET Further Education and Training<br />
FTFA Food & Trees for Africa<br />
FY Financial year<br />
FY08 Financial year 1 April 2008 <strong>to</strong> 31 March 2009<br />
FY09 Financial year 1 April 2009 <strong>to</strong> 31 March 2010<br />
g Grams<br />
Genchi Genbutsu Japanese term meaning going <strong>to</strong> the source <strong>to</strong><br />
find the facts<br />
GHG Greenhouse gases<br />
GM General manager<br />
GRI Global Reporting Initiative<br />
HFC Hydrochlorofluorocarbon<br />
HIV Human immuno-deficiency virus<br />
HR Human resources<br />
HV Hybrid vehicles<br />
IMV Light commercial vehicle (eg. Hilux)<br />
Kaizen Continuous improvement<br />
60 <strong>Toyota</strong> South Africa Mo<strong>to</strong>rs Sustainability Report 2010<br />
Kg Kilogrammes<br />
Kl Kilolitres<br />
Km Kilometres<br />
KPI Key performance indica<strong>to</strong>r<br />
KWh Kilowatt hours<br />
LPG Liquefied petroleum gas<br />
Monozukuri Japanese term loosely meaning production<br />
MWh Megawatt hours<br />
NPDC National Parts Distribution Centre<br />
NQF National Qualification Framework<br />
NUMSA National Union of Metalworkers of South Africa<br />
Obheya Facility for visual display of progress<br />
OEM Original Equipment Manufacturer<br />
PDCA Plan, do, check, act<br />
Pokayoke Japanese term meaning foolproof back-up<br />
PPE Personal protective equipment<br />
PRTR Pollutant Release and Transfer Registers<br />
QC Quality circle<br />
ROI Return on investment<br />
RSA Republic of South Africa<br />
SA South Africa<br />
SHE Safety, health and environment<br />
SM Senior manager<br />
SOC Substances of concern<br />
TB Tuberculosis<br />
TMC <strong>Toyota</strong> Mo<strong>to</strong>r Corporation<br />
TSA <strong>Toyota</strong> South Africa<br />
TSAM <strong>Toyota</strong> South Africa Mo<strong>to</strong>rs<br />
T-TEP <strong>Toyota</strong> Technical Education Programme<br />
U Per unit<br />
UASA United Association of South Africa<br />
US United States of America<br />
VAS Vehicle assessment system<br />
VCT Voluntary counselling and testing<br />
VOC Volatile organic compound<br />
WWTP Waste Water Treatment Plant<br />
Yokoten Japanese term meaning <strong>to</strong> roll-out ‘kaizen’<br />
improvement
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