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GRI indicator GRI description Comments Page number
Environmental Management
EN23 Total number and volume of significant spills 20
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation 22-35
A4 Numbers of vehicles sold, broken down by type, fuels, power train technologies, and region 22
A6 Average fuel economy by type of vehicle broken down by region, as applicable 23
A7
Social Aspects
Average carbon dioxide emissions by type of vehicle broken down by region, as applicable 23
4.14 List of stakeholder groups engaged by the organisation 51
4.15 Basis for identification and selection of stakeholders with whom to engage 51
Relations with Customers
PR2 Non-compliance with regulations on health and safety impacts of products and services 4-5
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction 36-37
PR6 Programmes for adherence to laws, standards, and voluntary codes related to marketing
communications
36
PR7 Number of incidents of non-compliance with regulations and voluntary codes concerning
marketing communications
36
Relations with Employees
EC5 Range of ratios of standard entry-level wage compared to local minimum wage at significant locations
of operation
38
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of
operation
40
LA1 Total workforce by employment type, employment contract, and region 38
LA2 Total number and rate of employee turnover by age group, gender, and region 38
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major
operations
38-39
LA4 Percentage of employees covered by collective bargaining agreements 43
LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective
agreements
43
LA6 Workforce represented in formal health and safety committees 47
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related
fatalities by region
45-46
LA8 Programs in place to assist workforce members, their families, or community members regarding
serious diseases
48-49
LA9 Health and safety topics covered in formal agreements with trade unions 49
LA10 Average hours of training per year per employee by employee category 42
LA11 Career and skill development programmes 42-43
LA12 Percentage of employees receiving regular performance and career development reviews 39
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age
group, minority group membership, and other indicators of diversity
40-41
LA14 Ratio of basic salary of men to women by employee category 41
HR3 Employee training on human rights 40
HR4 Total number of incidents of discrimination and actions taken 40
HR5 Risk of freedom of association and collective bargaining 40
HR6 Risk of child labour 40
HR7 Risk of forced or compulsory labour 40
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken 40
A1 Specify stipulated work hours per week and average hours worked overtime in production 39
A2 Percentage of employees not managed on an hourly basis with overtime compensation schemes 39
Global Society/Local Communities
SO1 Managing impact on communities 51-54
Economic Aspects
EC1 Direct economic value generated and distributed 55
EC3 Coverage of the organisation’s defined benefit plan obligations 39
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit 51-54
For a comprehensive GRI G3 self-assessment table, email sustainability@toyota.co.za
Toyota South Africa Motors Sustainability Report 2010 59