What is eToken Enterprise? - tlk

Setting Up a New eToken User
When a new employee joins the organization, do the following:
Install the eToken RTE on the employee’s computer.
If required, install any additional installation for the relevant
eToken Enterprise solution.
Issue the employee a new eToken, with the instructions for
personalizing it. See “Personalizing the eToken”, on page 31.
Issuing Replacement eTokens
A user’s eToken may need to be replaced if:
The eToken is lost or damaged.
The user forgets the eToken password.
When a user reports a lost or damaged eToken, you should discard the
eToken and issue the user another eToken, with a requirement to
personalize it as soon as possible.
If a user forgets the password for his or her personal eToken, it cannot
be used for any eToken-based operation. The eToken password is
stored securely on the eToken, and it is not possible to reset it or
replace it without knowledge of the password itself.
The procedure for dealing with a forgotten eToken password is exactly
the same as for a lost or damaged eToken.
Recovering eTokens from Employees
When an employee leaves the organization, in addition to taking the
standard actions, such as revoking any current certificates and
closing network accounts, you should recover his or her eToken and
its password. You can then choose to discard the eToken, or to change
the current password and reuse the eToken.
If you are unable to recover the eToken password from the employee,
the eToken is unusable, and you should discard it. An eToken can be
used only on computers that have been set up for use with specific
eToken Enterprise security applications.
36 eToken Administration