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E-governance and Citizen Information 153 BibliographyACCENTURE (2004). e-Government I.ACCENTURE (2003). e-Government I.AIBAR, E.; URGELL, F. (2004). e-Government and Public Services: a Case Study of the Inter-administrativePortal CAT365 (2002-2003). Barcelona: UOC.AIBAR, E.; URGELL, F. (2004). Govern electrònic i serveis públics: un estudi de cas sobreel portal interadministratiu CAT365 (2002-2003). Barcelona: UOC.AIBAR, E.; URGELL, F. (2003). “La provisión de servicios en línea en el e-gobierno: un estudiode caso sobre un proyecto de ventanilla única interadministrativa” (‘Online ServiceProvision in e-Government: a Case Study on a Project for a Single Inter-administrativePortal’). In: VI Congrés de l’Associació Espanyola de Ciencia Política i de l’Administració.Workgroup: Politics in the Information Society. Barcelona, 18-20 September.AKRICH, M.; LATOUR, B. (1992). “A Summary of a Convenient Vocabulary for the Semioticof Human and Nonhuman Assemblies”. In: W.E. BIJKER; J. LAW (ed.). Shaping Technology/BuildingSociety. Studies in Sociological Change. Cambridge (Massachusetts),London: The MIT Press.ANDUIZA, E.; BOSCH, A. (2004). Comportamiento político y electoral. Barcelona: Ariel.ARTHUR, B. (1994). Increasing Returns and Path Dependence in the Economy. Ann Arbor:University of Michigan Press.ATKINSON, M.P.; BAILEY, P.J.; CHISHOLM, K.J.; COCKSHOTT, W.P.; MORRISON, R.(1984). “A Persistent Object Management System”. SPE. Vol. 14, No. 1, pp. 49-71.ATKINSON, M.P.; BAILEY, P.J.; CHISHOLM, K.J.; COCKSHOTT, W.P.; MORRISON, R.(1983). “An Approach to Persistent Programming”. The Computer Journal. Vol. 26, No.4, pp. 360-365.BARZELAY, M. (2001). The New Public Management. California: Sage Publications.BARZELAY, M. (1992). Breaking through Bureaucracy: A New Vision for Managing in Government.Berkeley: University of California Press.BENVENISTE, G. (1984). Bureaucracy. San Francisco: Boyd & Fraser Pub. Co.BERNERS-LEE, T.; FISCHETTI, M. (1999). Weaving the Web. The Original Design and UltimateDestiny of the World Wide Web. San Francisco: HarperCollins.BHATNAGAR, S. (2003). Global Corruption Report.BIMBER, B. (1999). “The Internet and Citizen Communication with Government: Does theMedium Matter?”. Political Communication. Vol. 16, No. 4, pp. 409-428.http://www.uoc.edu/in3/pic
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PROJECT INTERNET CATALONIA (PIC)E-G
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Chapter 11 Introduction
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