e-governance and citizen information - Universitat Oberta de ...

E-governance and Citizen Information 7 AcknowledgementsAcknowledgementsThis study has been considerably enhanced thanks to the regular seminars held by the ProgramaInternet Catalunya and the contributions and suggestions made by its researchersbased on the different presentations we have made to them over the last two years. We wantto give a special mention to the UOC professors Albert Batlle, Agustí Cerrillo and RosaBorge for their comments during various seminars specific to our research group on e-governance,and to Julio Meneses, an IN3 researcher, for his support in the analysis of socialnetworks.We would like to thank all those whom we interviewed during the project for their cooperation– both the staff of different departments of the Generalitat of Catalonia and the various firmswho are taking part in the projects we followed.We would like to reserve a special thank you, of course, to the staff at the Department ofCitizen Information – part of the Presidential Department – for their collaboration and the patiencethey showed in attending to our constant interpolations. Not only have they given usevery facility for the development of our field work – allowing us to use their facilities andequipment or giving us all manner of documentation, for example – but they have also stoicallyput up with our presence at many of their staff meetings.We especially appreciate the support and understanding shown by Marta Continente, who,during the best part of our research, has been the person in charge of this unit. In the sameway, we would like to thank all the members of the DGAC team and especially Oriol Lloret,Cristina Riba, Elsa Urrutia, Vicenç Ràmia, Carles Corcoll, Carles Jiménez, Jordi Puig, EvaGumà and Anaïs Tomàs for their help.For the help and collaboration they have given us during our international comparativestudy, we are especially indebted to Sandra Lotti and Chiara Mancini (Emilia-Romagna),Stefania Zenadochio and María Jesús Bronchal (Quebec), and Jim Kinney (Scotland).Lastly we would like to thank the administrative staff at IN3 for making it easy for us to carryout our work in the best conditions and for their diligence in attending to our needs. To thisend, we would like to mention Isabel Carol, Sergio Garcia, Mireia Riera and Anna Sánchez-Juárez. Finally, a very special thank you to Alba Bon, who has worked intensely with us onthe publication of this report and in cleaning up our drafts.http://www.uoc.edu/in3/pic