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3. PPECB Annual Report 2009-2010

3. PPECB Annual Report 2009-2010

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StrategicObjectiveKeyPerformanceIndicatorsYear 1: <strong>2009</strong>/<strong>2010</strong>TargetAction Plan/Activities<strong>2009</strong>/10 Financial YearPerformanceProgressInternalcapacitybuilding, forknowledgeand skillstransfer.Establish anin-servicetrainingprogrammeas a feederprogram tolimit riskexposure andreduce thereliance oncontract staffby 50%.Ensureadequatenumber ofqualifiedtrainingfacilitators perregion.Definetraining roles,assignresponsibilityand updateperformancecontracts ofdesignatedtrainers.The <strong>PPECB</strong> implemented Regional Training Programmesby assigning Chief Inspectors the overall responsibility toensure adequately trained technical staff. Updating ofindividual profiles continue. Permanent HarmonizationSpecialists (Subject Matter Experts) and trainedfacilitators were appointed. Certificates are awaitedfrom AgriSeta. Harmonization Program hosted 3accelerated skills transfer interventions during thereview period; these are on pome fruit, stone fruitand table grapes.The <strong>PPECB</strong> trained all Harmonization Specialists asqualified facilitators. Training roles were clarified amongstSpecialists. Performance contracts reflecting specifictraining roles on internal central training (acceleratedskills transfer) and support towards external training(<strong>PPECB</strong> Training Academy) was aligned. HarmonizationSpecialists were included in accelerated skills transferintervention for ensuring consistency in the depth andlevel of training applicable.Emerging Issues / Challenges: New internationalinspector competency norms.HarmonizationProgramme toensureconsistentapplication ofstandards.Review andupdateHarmonizationdeliverableswith newstrategies andemergingissues inmacroenvironment.Communicationplan to launchtheHarmonizationProgrammewithinindustrymedia.Communicationstrategy toinform andenhanceunderstandingthroughout<strong>PPECB</strong>.The <strong>PPECB</strong> published articles through Indaba CorporateNewsletter and conducted a number of presentations tocllients individually or through Client and StakeholderForums. These include 3 articles published during thereview period, 1 on Port Auditing and 2 on <strong>PPECB</strong>packhouse demonstrations aimed at setting standards.The <strong>PPECB</strong> approved a corporate communicationsstrategy to guide communication of the HarmonizationProgramme both internally and externally.Management meetings were used as communicationplatforms. Presentation of the Harmonization strategywas made at the Technical Expert Seminar (TES)facilitating understanding of the strategy amongst seniortechnical personnel. Regional visits were also conductedto facilitate understanding of strategic objectives amongstall operational personnel.Introductionof PortActivityAuditing.Assign rolesandresponsibilities.Establish andimplementfeedbackloop.Roles and responsibilities were assigned to all members ofthe Harmonization Programme as planned.Activity successful as per report in “Port Auditing” reportabove.Link communicationandprocess flowto inlandactivities forimprovement.Inject measuresfor consistencyinto internalaudit.Started as planned and ongoing programme.24<strong>PPECB</strong> | annual report | <strong>2009</strong> - <strong>2010</strong>

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