3. PPECB Annual Report 2009-2010

Top 5 RisksPPECB Discloses its Top 5 Risks:RiskNo.Risk Cause ResponseRiskCategoryResidualRiskExposure1 Motivatedemployees toensure delivery onoperational andstrategic objectives.- Poor relations with staff.- Non-recognised performancemanagement system.- Lack in support systems tostaff.- Employee Wellness Policyimplemented.- Performance ManagementSystem that coaches, evaluatesand rewards employees for goodperformance implemented.- Preparing the environmentfor the Employee SatisfactionSurvey will be conducted in2010 and then every 2 years.- Dialogue completed andsubmission made to Exco.- Development andTransformation Committeeapproved in May 2010.- Review the services of theAdministrator to the Fund.- Review the services of theConsultant to the Fund.- Benchmark the current Fundstructure with other similarFunds simultaneously benchmarkingthe Administration andConsultant services and costs.- Annual Newsletter, Bi-annualRoadshow, Monthly Index,Intranet (member guide andinformation guide).Operational56%2 Cost escalation inproviding services.- Current inspectionmethodologies are expensiveand does not consider risk.- Escalating inland loadingpoints.- The impact of qualitymanagement systems onthe risk of non-complianceneeds to be considered.- Inspection systems createresource constraints.- Client perceptions that costsare too high.- Actively pursuing risk baseapproach for inspectionmethodology.- Investigate and evaluatealternative methodologies forcontainer loading for certainagriculture products.- Project definition report andJoint Steering Committee formedbetween PPECB and DAFF forstrategic projects e.g. alternativesampling methodology.- Monitor expenses and testbudget against a zero base.- Re-engineer processes toimprove process efficienciesand reduce lead times.Strategic56%3 PPECB’soperational modelis designed toensure theeffective andefficient delivery ofcore functions.- Misaligned processes maylead to reputational damage,claims, loss of clients and notdelivering on PPECB'smandate.- High demand for timelymanagement information tosupport decision-making inoperations and management.- Inefficiencies of currentprocesses.- Insufficient skills and capacityto perform business analysis.- Project team focuses onaligning and integrating exportcertification processes, bothmanual and flow of informationprocesses.- Value Added Services ensurecompliance to SANASaccreditation requirements.- Introduce internal audit onregulatory processes.- The SLA's between PPECBand customers ondeliverables to manageexpectations, within reason.Operational56%Risk 3 Causes continued on page 57. Risk 3 Responses continued on page 57.56PPECB | annual report | 2009 - 2010