3. PPECB Annual Report 2009-2010

StrategicObjectiveKeyPerformanceIndicatorsYear 1: 2009/2010TargetAction Plan/Activities2009/10 Financial YearPerformanceProgressIntroducequality controlauditing in allports.Port Auditing was implemented in the port of Durban andsurrounding cold stores handling citrus products during themonth of May 2009, with huge success. Feedback toinspection operations was established and quality reportswere found to be invaluable by technical inland staff.130 Consignments were “spot checked” in Durban duringthis period. The process was also introduced in PortElizabeth, albeit sporadically. A troubleshooting concept wastested further, with a complete new model to be introducedduring the table grape export season. All these efforts wereaimed at consistency. Specialists’ findings in port werereported to line structures on an ongoing basis including, inmany instances, risks identified for correction. Structurecreated for specialists’ findings were incorporated in regionaloperational risk registers. Consistency measures weresmooth, databank supportive and evident of these activitieson citrus and grapes. The activity was rolled out to stone andpome fruit during the third and fourth quarters respectively.Cold Chain Harmonization activities also took off during theperiod under review, on 5 of the 14 elements of Cold Chaindisciplines at this stage. New competency frameworkdeveloped for 6 Cold Chain disciplines.Harmonizationof productqualitystandards inAfrica.Develop aconceptualframeworkfor aworkshop forHarmonisationof Standardsfor SADCCountries.A conceptual framework for the workshop wascompleted and a project plan approved by ExecutiveCommittee. The conceptual was broadened to include allcountries in Africa trading in fresh fruit and vegetables.Agreement was reached to collaborate with UNECE as apartner. MOU with UNECE was agreed to and signed.Identify andbuildrelationshipswith otherAfricaninspectoratesand relevantdestinationcountries.PPECB attended the International HarmonizationMeeting, hosted by the United Nations EconomicCommission for Europe (UNECE) in Kenya, wherecontacts were made with Kenyan Plant HealthInspectorate Service (KEPHIS). Contacts were also madewith representatives from Morocco during attendance ofthe 27th International Meeting for Inspectorates in Bonn,Germany.Effective andefficientdebtors webdrivenmanagementsystem.Debtorsregistrationsystem withonline creditcontrolfacilities.Create anonline debtorsregistrationsystem.The PPECB investigated and developed a web-basedonline debtor registration system. Development of thissystem was split into 2 phases, with Phase 1 consisting ofregistration and migration of data and Phase 2 consistingof accessing of account information for new and existingcustomers via the website. Phase 1 was completed duringthe period under review whilst Phase 2 is scheduled to becompleted in 2010/11.Link onlineregistration tocreditinformation.This work is ongoing but is linked to the now completedonline debtors’ registration system.Electronicstatementsand invoicescreated viathe BI portal.This work was completed. Electronic statements andinvoices are being sent to clients.PPECB | annual report | 2009 - 2010 25