our vision for the future - Shire of Roebourne

Section TwoOur Services forthe CommunityThe Shire offers a number of coreservices necessary to provide supportand infrastructure to our communities. Asummary of these services provided byeach directorate is given below:Over 240 (FTE) staff are employedby the Shire of Roebourne in varyingcapacities to deliver services across theShire. Resources through the provisionof materials, plant and equipment, landand buildings are provided to enable thefunctions of the local government to becarried out.DirectorateExecutive ServicesService UnitsAsset Management encompasses the various actions that theShire undertakes to ensure that its infrastructure and assets areefficiently planned, delivered, managed, reviewed, renewed anddisposed of in a cost effective, sustainable manner.The Building Maintenance program coordinates maintenance andrefurbishment works and cleaning services to Council’s extensivebuilding asset portfolio. These assets predominantly comprisecommunity and public facilities and staff housing located throughoutthe district.Corporate Compliance is the internal audit and governance arm ofCouncil. This ensures integrity of Council’s decision making process andlegal responsibilities whilst also ensuring that sound and best practicestructures are in place to meet community obligations and goals.Customer Services is the initial point of contact for the Shire ofRoebourne. Community members, ratepayers and others contactthe Shire in a number of ways including over the counter, telephone,email, and the call centre after hours service. Customer Serviceshave extensive interaction with members of the community andas such they are the conduit between the community and differentparts of the organisation. This includes the provision of product andservice information provided by the Shire.Human Resource provides a support and advisory service for theorganisation’s employees. It provides a strategic and integratedapproach to the management of employees, who individually andcollectively contribute to the success of Council’s goalsand objectives.Public Affairs create a strong organisational voice to ensure ourcommunity is involved, informed and aware. Through the useof a coordinated program of communication activities, the Shirecommunicates about its vision for the region, its strategic objectives,and how it is utilising its resources for the benefit ofthe community.Records Management governs the practice of records managersand any Shire employee who creates or uses records in the courseof Council business. The Shire must meet its ongoing statutoryobligations with regards to recordkeeping in accordance with theState Records Act 2000.[18] Shire of Roebourne Strategic Community Plan 2012-2022