our vision for the future - Shire of Roebourne

Section FiveCommunity Needsand SatisfactionSurveysThe Shire of Roebourne conducted‘Community Surveys’ in 2008, 2009,2011 and 2012 to get feedback fromour communities with the objective ofidentifying any service gaps, to assesswhat our community needs were and takeproactive corrective measures for future.Another objective of these surveys wasto capture aspirations of our communityfor inclusion into the Strategic CommunityPlan. In addition to the CommunitySurveys, the Shire also conducted aninternal Staff Survey in 2009 to to getfeedback from the staff responsible fordelivering various projects and services tothe community. These surveys helped usin decision-making and service planning,provided data for external grants andlobbying. The survey also provided anopportunity for the community to influencepublic decisions. The overarching objectiveof the research was to provide Counciland the administration with an insight intocommunity attitudes and opinions towardsthe Shire’s performance and to allowfor on-going identification of communityperceptions on issues of importance orpriorities.Previous Surveys:Community Facility Priorities for Karratha 2008Who We Targeted and WhatWas AskedThe Community Surveys targeted fly-in, flyoutworkers and permanent residents. Thequestions were primarily focused aroundcommunity well being, liveability andperformance of the Shire in the deliveryof services for the community. However,the Staff Surveys 2009 and 2011 targetedjob satisfaction and issues of concern foremployees. 149 staff participated in 2009and 162 staff responded in 2011.Meeting palces / function / conference facilitiesBusiness incubatorArts & cultural facilities with exhibition / gallery spacesAdditional boating amenities / ramps / marinaSports clubrooms and social facilitiesAdditional retail outletsIndoor sports courts (netball, basketball, etc.)Additional government services / community servicesAirport enhancement and expansionEnhanced aquatic centre facilitiesYouth space and skate parkCoffee shops / cafes / restaurantsFamily services – Child care / playgroup / child healthImproved presentation / layout / amenity of townshipImproved TAFE and education opportunitiesImproved Hospital and enhanced medical services0% 5% 10% 15% 20% 25% 30%Shire of Roebourne Strategic Community Plan 2012-2022 [33]