Voicemail Installation guide - Distributor Login - Innovation ...

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3. Connect the peripherals to the InnLine 2020 voice mail system.Below are two illustrations of what the back of the system may look like, based onthe port size and/or voice cards installed, depending on the integration type.Example #1 shows 2four port (D/41) voicecards.Example #2 shows 1eight port (D/82U)voice card. (Typicallyused in Mitel DNIC andNortel integration’s).INNLINE 2020 Installation guide4Chapter 1: Installation
• Connect the UPS data cable to an available USB port on the back of the system.Connect the other end of the data cable to the UPS.• Connect the UPS to AC power. Turn on the UPS• Connect the Multi-COM port cable to the connector labeled Comm Cable on theback of the system.• Connect the system’s AC power cord to the row of UPS power outlets labeledBattery, Surge and Noise Protected Outlets 300W Max.• Connect the VGA monitor to the Video connector on the back of the system.• Connect the keyboard cable to the Keyboard connector on the back of the system.• Connect the PS/2 mouse to the Mouse connector on the back of the system.• Connect the AC power cord of the monitor to the UPS and turn on the VGAmonitor.4. Verify system operation.Verify that the following components are working:• The InnLine 2020 software begins to load on the monitor. The system isconfigured to log on automatically as an administrator.• The CPU fan on the motherboard is turning.• The power supply fans are turning.• The fans in the front section of the computer are turning.• The UPS on Power Utility status is OK, shown in the Windows system tray.If any of these components do not work, call Innovation at the number shown on thefront of this manual.The diagram below shows which system tray icons typically load on the system:PCAnywhereInCDLAN cable (not connected)UPS on Utility PowerFax UtilityINNLINE 2020 Installation guide5Chapter 1: Installation
Page 1 and 2: Voicemail Installation guide1841 Bo
Page 3 and 4: ContentsIntroduction...............
Page 5 and 6: Mailboxes..........................
Page 7 and 8: IntroductionIN THIS GUIDEInstalling
Page 9 and 10: 1 InstallationIN THIS CHAPTERPreins
Page 11: Inspecting and installing hardwareB
Page 15 and 16: 3. Connect the voice mail extension
Page 17 and 18: Your screen should look like the il
Page 19 and 20: If you are adding an administrator
Page 21 and 22: The Port Type field should display
Page 23 and 24: covered to voice mail internally (s
Page 25 and 26: The following table shows the stand
Page 27 and 28: Mailboxes: an introductionThis sect
Page 29 and 30: Select LanguagemailboxThis speciali
Page 31 and 32: When you press OK, the Guest Mailbo
Page 33 and 34: 2. Enter the starting number of the
Page 35 and 36: Adding front desk mailboxesThe foll
Page 37 and 38: 2. Double-click the New Mailbox ico
Page 39 and 40: Defining the guest services classTh
Page 41 and 42: 6. Click the Service Class menu at
Page 43 and 44: 4. Click the Dial button to display
Page 45 and 46: 2. Double-click the New Mailbox ico
Page 47 and 48: TranslationsWhenever a call is forw
Page 49 and 50: 4. Add a numeric offset to determin
Page 51 and 52: 3. Add services to the menu using t
Page 53 and 54: Using this configuration requires t
Page 55 and 56: In the Greeting Prompt field, the f
Page 57 and 58: The Key 1 Mailbox is referencing DI
Page 59 and 60: 8. Click OK to close the Menu Mailb
Page 61 and 62: Programming the fax number for repo
Page 63 and 64:
• Call Forward Usage report 8•
Page 65 and 66:
Guest Mailbox reportThe Guest Mailb
Page 67 and 68:
Maid Status report 10The Maid Statu
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Port Usage reportThe Port Usage rep
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System Activity reportThe System Ac
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05/19 07:23:13 DIRECT 2714 1 1105/1
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Staff Email Address reportThe Staff
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INNLINE 2020 Installation guide71Ch
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System housekeepingUse this option
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ParameterManualBack-upManualRestore
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System service logUse this window t
Page 87 and 88:
You can edit the following paramete
Page 89 and 90:
Voice port typesTo edit the system
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Transfer tabParameter Description R
Page 93 and 94:
The window is divided into five tab
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TenantsIf necessary, you can edit i
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Parameter Description Range Default
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Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Parameter Description DefaultMessag
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ReportsYou can print several report
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You can edit the following paramete
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Parameter Description DefaultTransf
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AnnounceUse this option to add anno
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Maid status entryYou can use this f
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The Automated Attendant window has
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Page 123 and 124:
ParameterLocate PartyTake TutorialS
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Parameter Description DefaultSet Di
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Notifications - Special Message Not
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Parameter Description DefaultPauseU
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Special Message Notification report
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Delete Guest Mailboxes. Using this
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Greeting tabParameterActiveGreeting
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Phone Numbers tabThe features shown
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ParameterOperatorAuto-forwardCertif
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ParameterDisableMessageStorageDisab
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Notify 1, Notify 2, and Notify 3 ta
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To enter an email address, check th
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Click the Send button to send the t
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Administration mailboxesUse this op
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Question & Answer mailboxThis mailb
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Hotel Claritin Downtown Chicago #Qu
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4 Add-onfeaturesIN THIS CHAPTERInnC
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Parameters Description DefaultConne
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Check to enableInnConnect callforwa
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Step 6: Add and configure the SMDR
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With PrivateLine, the guest room’
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If a guest room has more than one e
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3. Highlight a DID phone number and
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Parameter Description DefaultAllow
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Step 8: Connect the DID card printe
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Step 11: Configure PrivateLine repo
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Fax Messages tab (Fax Sending)Param
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Wake-up off-loadingIf this feature
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911 notificationsThe 911 Notificati
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HHANGUP Mailbox ID, 23HASP connecti
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