Voicemail Installation guide - Distributor Login - Innovation ...

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Because you have not installed the software key (HASP) yet, the following errormessage appears:Click OK to dismiss the error message.5. Next, click the Start menu and choose the Shut Down option. At the next prompt,select “Shut down” and then click the OK button.The system will automatically power off. Place the cover back on the InnLine 2020voice mail system. Replace the thumbscrews to secure the cover.Final connectionsBefore configuring the system, connect the software key (HASP) andthe telephone line cords. At this point, refer to the PBX installationguide that came with this system to verify that your PBX is properlyconfigured and programmed for this installation.1. Connect the software key (HASP) to the connector labeled LPT1.This key is required to run the InnLine 2020 application.2. Connect a dedicated C.O. line or PBX extension for the modem into the RJ-11connector labeled Modem.The line cord must plug into the Line jack of the modem, not the Phone jack.INNLINE 2020 Installation guide6Chapter 1: Installation
3. Connect the voice mail extensions to the InnLine 2020 system.Connect each line cord to the systems jacks labeled L1, L2 and so on. If your systemhas proprietary interface cable(s), part # CAB0033, connect them to the 36-positionmini D cable plug(s) labeled L1-L8, L9-L12 (or L16) and so on.4. Power up the system.Flip the momentary contact power switch to the “on” position and release. Thesystem will power up and the InnLine 2020 application will start 1 . The system isready to accept calls when you see the screen in the following illustration.DoButton5. Call each voice mail extension to ensure that the system answers each line.Since no mailboxes have been programmed, the system will answer with anautomated attendant greeting. Dial 0 to ensure that the system transfers to theattendant console. The last port of the system has been pre-configured by Innovationas out-dial only (displays as “idle”) and will not answer if you call the extensiondirectly.1 Startup time may take 5 minutes.INNLINE 2020 Installation guide7Chapter 1: Installation
Page 1 and 2: Voicemail Installation guide1841 Bo
Page 3 and 4: ContentsIntroduction...............
Page 5 and 6: Mailboxes..........................
Page 7 and 8: IntroductionIN THIS GUIDEInstalling
Page 9 and 10: 1 InstallationIN THIS CHAPTERPreins
Page 11 and 12: Inspecting and installing hardwareB
Page 13: • Connect the UPS data cable to a
Page 17 and 18: Your screen should look like the il
Page 19 and 20: If you are adding an administrator
Page 21 and 22: The Port Type field should display
Page 23 and 24: covered to voice mail internally (s
Page 25 and 26: The following table shows the stand
Page 27 and 28: Mailboxes: an introductionThis sect
Page 29 and 30: Select LanguagemailboxThis speciali
Page 31 and 32: When you press OK, the Guest Mailbo
Page 33 and 34: 2. Enter the starting number of the
Page 35 and 36: Adding front desk mailboxesThe foll
Page 37 and 38: 2. Double-click the New Mailbox ico
Page 39 and 40: Defining the guest services classTh
Page 41 and 42: 6. Click the Service Class menu at
Page 43 and 44: 4. Click the Dial button to display
Page 45 and 46: 2. Double-click the New Mailbox ico
Page 47 and 48: TranslationsWhenever a call is forw
Page 49 and 50: 4. Add a numeric offset to determin
Page 51 and 52: 3. Add services to the menu using t
Page 53 and 54: Using this configuration requires t
Page 55 and 56: In the Greeting Prompt field, the f
Page 57 and 58: The Key 1 Mailbox is referencing DI
Page 59 and 60: 8. Click OK to close the Menu Mailb
Page 61 and 62: Programming the fax number for repo
Page 63 and 64: • Call Forward Usage report 8•
Page 65 and 66:
Guest Mailbox reportThe Guest Mailb
Page 67 and 68:
Maid Status report 10The Maid Statu
Page 69 and 70:
Port Usage reportThe Port Usage rep
Page 71 and 72:
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Page 73 and 74:
System Activity reportThe System Ac
Page 75 and 76:
05/19 07:23:13 DIRECT 2714 1 1105/1
Page 77 and 78:
Staff Email Address reportThe Staff
Page 79 and 80:
INNLINE 2020 Installation guide71Ch
Page 81 and 82:
System housekeepingUse this option
Page 83 and 84:
ParameterManualBack-upManualRestore
Page 85 and 86:
System service logUse this window t
Page 87 and 88:
You can edit the following paramete
Page 89 and 90:
Voice port typesTo edit the system
Page 91 and 92:
Transfer tabParameter Description R
Page 93 and 94:
The window is divided into five tab
Page 95 and 96:
TenantsIf necessary, you can edit i
Page 97 and 98:
Parameter Description Range Default
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Parameter Description DefaultMessag
Page 107 and 108:
Page 109 and 110:
ReportsYou can print several report
Page 111 and 112:
You can edit the following paramete
Page 113 and 114:
Parameter Description DefaultTransf
Page 115 and 116:
AnnounceUse this option to add anno
Page 117 and 118:
Maid status entryYou can use this f
Page 119 and 120:
The Automated Attendant window has
Page 121 and 122:
Page 123 and 124:
ParameterLocate PartyTake TutorialS
Page 125 and 126:
Parameter Description DefaultSet Di
Page 127 and 128:
Notifications - Special Message Not
Page 129 and 130:
Parameter Description DefaultPauseU
Page 131 and 132:
Special Message Notification report
Page 133 and 134:
Delete Guest Mailboxes. Using this
Page 135 and 136:
Greeting tabParameterActiveGreeting
Page 137 and 138:
Page 139 and 140:
Phone Numbers tabThe features shown
Page 141 and 142:
ParameterOperatorAuto-forwardCertif
Page 143 and 144:
ParameterDisableMessageStorageDisab
Page 145 and 146:
Notify 1, Notify 2, and Notify 3 ta
Page 147 and 148:
To enter an email address, check th
Page 149 and 150:
Click the Send button to send the t
Page 151 and 152:
Administration mailboxesUse this op
Page 153 and 154:
Question & Answer mailboxThis mailb
Page 155 and 156:
Hotel Claritin Downtown Chicago #Qu
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4 Add-onfeaturesIN THIS CHAPTERInnC
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Parameters Description DefaultConne
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Check to enableInnConnect callforwa
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Step 6: Add and configure the SMDR
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With PrivateLine, the guest room’
Page 167 and 168:
If a guest room has more than one e
Page 169 and 170:
3. Highlight a DID phone number and
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Parameter Description DefaultAllow
Page 173 and 174:
Step 8: Connect the DID card printe
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Step 11: Configure PrivateLine repo
Page 177 and 178:
Fax Messages tab (Fax Sending)Param
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Wake-up off-loadingIf this feature
Page 181 and 182:
911 notificationsThe 911 Notificati
Page 183 and 184:
Page 185 and 186:
HHANGUP Mailbox ID, 23HASP connecti
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