COMMUTER STUDENT SERVICESContributions Toward Divisional GoalsGoals > Progress Toward GoalsOptimize organizations, programs, and services to support<strong>University</strong> enrollment goals.•New video introducing new students to Commuter Assistant(C.A.) Program, and new mentor/mentee pairing processfeaturing Commuter Assistant online video bios yieldedlarge increase of new student requests to participate in theprogram.•Enhanced Adult Learner/Non-Traditional <strong>Student</strong> Initiativeto include a “Why College, Why Now?” essay contest duringNational Non-Traditional <strong>Student</strong> Week.•Launched social marketing campaign while maintainingBlackboard, bulletin displays, the Roads Scholar newsletter,CA Blogs, and two e-mail listservs.•Collaborated with Registrar to improve student communicationabout Winter Session parking options.Support student learning, personal development, andacademic success.•Monthly programs on campus services, resources, andevents as well as educational workshops, including topicson self defense, sustainable lifestyles, healthy eating,stress management, winter safety, LSAT/GMAT/GREpreparation, and increasing faculty/student interaction;and had more than 1,200 students participating throughoutthe year.•Annual Academic Achievement Reception honored 153commuter students earning 4.0 semester GPA and 3.8 orhigher cumulative GPA.Develop the next generation of leaders by creating opportunitiesfor student involvement, leadership, community service,and internships.•Collaborated with the Career Center and VISTA to enhancecommunication and outreach to engage commuters inservice opportunities through Commuter for Causesincluding an American Heart Association Heart Walk andFamily Service League Toy Drive.•Created committee structure to assist with CA leadershipdevelopment and engagement.Promote a vibrant, inclusive community.•Hosted two Drive-in Movie Nights with Commuter <strong>Student</strong>Association (CSA) with more than 500 students, faculty,staff, and community members attending each event.•Facilitated services for adult learners including workshopsduring Opening of School, the adult learner listserv mailing,Driving Force, and Lunch on Us programs.•Held our first Spring semester Non-Traditional <strong>Student</strong> Weekto echo the week of recognition that is traditionally held inthe Fall semester.•Continued developing the tradition of “Commuter <strong>Student</strong>Days” at athletic events and Staller Center performances,and hosted Wolfie at three commuter outreach events.•Held third annual Commuter Assistant Meet and Greetevent before Opening Weekend; 57 new student partnersattended.Cultivate safe environments that promote personal responsibilityand healthy lifestyle choices.•Collaborated with CPO and CSA on Commuter DepressionScreening Days. Staff and peer educators spoke with950 students, and 311 students completed depressionscreenings.•Distributed more than 1,000 informational H1N1 flupackets to commuter students.•Facilitated connection between Planned Parenthood andthe Center for Prevention and Outreach resulting in severalcollaborations including “Love Carefully” in the SAC Plazaand “Safe Spring Break Outreach” at South Parking Lot.Strategic Priorities 2009-2010Goals > Progress Toward GoalsEngagement and Outreach•New Commuter <strong>Student</strong> Services Office location helpedincrease visibility and student visits.•Hosted “Commuter Days” to create strong commuterstudent engagement in events.Communication•Launched video ad introducing Commuter AssistantProgram to incoming students.•Use of online video biographies introducing CommuterAssistants.•Made expanded use of social media sites as effectivecommunication method (340 Facebook Fans).Commuter Assistant Program•Utilized unit learning outcomes data to initiateassessment of programmatic efficacy.•Created more opportunities for learning through creationof programming, marketing, and community services committees.•Expanded CA program social events to provide opportunitiesfor socializing, networking, and community building.<strong>Student</strong> Staff Development•New office administrative structure offered the opportunityto engage graduate and undergraduate student staff ingreater roles and tasks relating to programming and outreachinitiatives.Institutional Spirit and Pride•Expanded efforts to integrate activities that enhance institutionalprogramming, including increased Wolfie appearancesand Commuter <strong>Student</strong> Days, at athletic events;and improved integration of commuter students atHomecoming.42 STUDENT AFFAIRS AND ENROLLMENT AND RETENTION MANAGEMENT 2009-2010 • STONY BROOK UNIVERSITY
COMMUTER STUDENT SERVICESPerformance IndicatorsCommuter Assistants: Increased new students participatingin CA program by more than 89 percent (from 137 to 259students).Programming: Coordinated more than 85 events with morethan 8,280 students participating.Outreach: Increased hours of face-to-face outreach byapproximately 400 percent (20 to 100 hours).Commuter <strong>Student</strong> Services ProgrammingProgram Type Number of Programs AttendanceCommuter Assistant 21 503Wellness 6 1,930Educational 8 344Outreach, Social, and Recognition 36 4,698Commuter Connections 7 805Commuter Assistant Program Partnerships, 1998-201030027525022520017515012510075500’98-’99 ’99-’00 ’00-01 ’01-’02 ’02-’03 ’03-’04 ’04-’05 ’05-’06 ’06-’07 ’07-’08 ’08-’09 ’09-’10TOTAL 16 16 17 17 13 20 28 32 24 20 25 23TOTAL 31 73 65 56 22 53 48 156 197 128 137 259# 0F STUDENTS New <strong>Student</strong> Partners CAsPoints of PrideCommuter Assistant Program: New outreach methods haveincreased incoming students’ requests to be paired withCommuter Assistants by more than 89 percent.New Commuter <strong>Student</strong> Services Office: Completed renovationand relocation of new office to yield greater accessibility andstudent visits.Community Building and Traditions: Held third annual CommuterAssistant Meet and Greet; collaborated with CSA tohold two Drive-in Movie Nights.Strategic Priorities 2010-2011Commuter Assistant Program: Expand presence and enhanceoutreach to incoming students at Orientation. Initiate CALiaison project and CA-to-CA mentorship programs.Assessment: Increased assessment of commuter studentneeds, learning outcomes, programmatic efficacy, andexpanded use of <strong>Student</strong> Voice assessment platform.Communications and Outreach: Enhance marketing of CSSservices and programs. Create new Communications Internposition. Explore new marketing aesthetics and creativeprogramming ideas. Expanded use of social media and video.STONY BROOK UNIVERSITY • STUDENT AFFAIRS AND ENROLLMENT AND RETENTION MANAGEMENT 2009-2010 43