Bulletin (PDF 18.3 MB) - City of Armadale

More documents

Recommendations

Info

Information BulletinInformation Items from the Development Services DirectorateINFORMATION ITEM – AIRCRAFT NOISE OMBUDSMANPageD-11anaAIRCRAFT NOISE OMBUDSMANWhat is the Aircraft Noise Ombudsman?The Aircraft Noise Ombudsman was established in response to the National AviationPolicy White Paper, Flight Path to the Future, released by the Australian Governmentin December 2009. Mr Ron Brent was appointed as the Ombudsman andcommenced in September 2010.What the Aircraft Noise Ombudsman does?The Aircraft Noise Ombudsman:_ reviews the handling of complaints or enquiries made to Airservices Australiaabout aircraft noise_ monitors and reports on the effectiveness of community consultation processesrelating to aircraft noise undertaken by Airservices Australia- monitors and reports on the effectiveness of the presentation and distribution ofaircraft noise-related information by Airservices Australia_ makes recommendations to the Board of Airservices Australia for improvementsrelating to public consultation and handling of complaints where necessary.The Ombudsman provides regular reports to the Board of Airservices Australia andproduces a detailed and public annual report.What can I expect from the Aircraft Noise Ombudsman?Before approaching the Aircraft Noise Ombudsman (ANO), you must have madereasonable efforts to resolve your complaint with Airservices Australia. The ANO canonly review complaints that relate to Airservices Australia's aircraft noise informationand services. We will give careful, professional and courteous attention to thesecomplaints: You can expect us to undertake confidential, free and timely reviewsusing procedures that are fair and reasonable to everyone concerned. We will stateclearly what we can and cannot do and explain all decisions or recommendations wemake.What the ANO can doThe ANO can review complaints that relate to how Airservices Australia providesservices and information about aircraft noise, such as:_ how Airservices Australia handled your aircraft noise complaint or enquiry_ how Airservices Australia consulted your community about aircraft noise_ how aircraft noise-related information is presented by Airservices Australia.The ANO may also review systemic issues identified or any other matter requestedby the Board of Airservices Australia.
Information BulletinInformation Items from the Development Services DirectorateINFORMATION ITEM – AIRCRAFT NOISE OMBUDSMANPageD-12What the ANO cannot do=> the ANO cannot review a complaint that does not fall within the ANO Charter(available at www.ano.gov.au or in the ANO information pack)=> the ANO cannot review a complaint that has not been taken up with AirservicesAustralia in the first instance=> the ANO cannot review a complaint that has already been addressed by theCommonwealth Ombudsman or another resolution scheme=> the ANO cannot review complaints arising prior to 1 January 2010.Who can complain to the ANO?Anybody can complain to the ANO. The service is free. You need to have madereasonable efforts to resolve your complaint first with Airservices Australia. The ANOwill not review anonymous complaints.Contact informationAddressAircraft Noise OmbudsmanGPO Box 1985Canberra CityACT 2601Websitewww.ano.gov.auFreecall number1800266040
Page 1:
INFORMATIONBULLETINISSUE NO. 22/201
Page 4 and 5:
Information BulletinCorrespondence
Page 6 and 7:
Page 8 and 9:
Page 10 and 11:
Page 12 and 13:
Page 14 and 15:
Page 16 and 17:
Page 18 and 19:
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27:
Page 28 and 29:
Page 30 and 31:
Page 32 and 33:
Page 34 and 35:
Page 36 and 37:
Page 38 and 39:
Page 40 and 41:
Page 42 and 43:
Page 44 and 45:
Page 46 and 47:
Page 48 and 49:
Page 50 and 51:
Inside this IssueInformation Bullet
Page 52 and 53:
Information BulletinPage HR-2Inform
Page 54 and 55:
Inside this IssueInformation Bullet
Page 56 and 57:
Information Bulletin T2Information
Page 58 and 59:
Page 60 and 61:
Page 62 and 63:
Page 64 and 65:
Page 66 and 67:
Bungendore Park, Management CommItt
Page 68 and 69:
Information BulletinInformation Ite
Page 70 and 71:
Page 72 and 73:
Page 74 and 75:
Page 76 and 77:
Page 78 and 79:
Page 80 and 81:
Page 82 and 83:
~~Information BulletinInformation I
Page 84 and 85:
Page 86 and 87: Information BulletinInformation Ite
Page 88 and 89: Inside this IssueInformation Bullet
Page 90 and 91: Information Bulletin - Issue No. 22
Page 186 and 187:
~ArmadaleVACCINATIONS PROVIDED - AL
Page 188 and 189:
Page 190 and 191:
;:!f!:; ArmadaleBuilding and Develo
Page 192 and 193:
TPS No.4(Formerly)22324648495051Str
Page 194 and 195:
TPS No.4(Formerly)5960Street & Prop
Page 196 and 197:
Information Bulletin Page D- 71Info
Page 198 and 199:
Page 200 and 201:
Page 202 and 203:
Page 204 and 205:
Page 206 and 207:
Page 208 and 209:
Page 210 and 211:
Page 212 and 213:
Page 214 and 215:
Page 216 and 217:
Page 218 and 219:
Page 220 and 221:
Page 222 and 223:
Page 224 and 225:
Building ApplicationsClosed Buildin
Page 226 and 227:
~ Armadale Building Applications Mo
Page 228 and 229:
Page 230 and 231:
Page 232 and 233:
;::!i!; ArmadaleIssued 1-Oct-10 to
Page 234 and 235:
#:; ArmadaleIssued 1-Oct-10 to 31-0
Page 236 and 237:
Page 238 and 239:
Page 240 and 241:
Page 242 and 243:
!f3:; ArmadaleIssued l -Oct-lO to 3
Page 244 and 245:
Page 246 and 247:
Page 248 and 249:
fi!:; ArmadaleIssued 1-Oct-10 to 31
Page 250 and 251:
Page 252 and 253:
Page 254 and 255:
Page 256 and 257:
I~ Armadale Building Applications M
Page 258 and 259:
Page 260 and 261:
~ ArmadaleBuilding Applications Mon
Page 262:
TIDS IS TO CERTIFY THAT TO THE BEST
show all

Bulletin (PDF 18.3 MB) - City of Armadale

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?