Bulletin (PDF 18.3 MB) - City of Armadale

Information BulletinInformation Items from the Development Services DirectorateINFORMATION ITEM – AIRCRAFT NOISE OMBUDSMANPageD-28a) the ANO is not obliged to make available to the parties anymemoranda, analysis or other documents generated by employees orcontractors allocated to provide support to the ANO; andb) the ANO must not disclose to a party to a complaint informationprovided by another party to the complaint where the party supplyingthe information has refused consent to this (and, in the absence of aclear statement to the contrary, the ANO is entitled to assume thatconsent is given to the material in its entirety being provided to theother parties to the complaint).45 If a party to a complaint refuses consent to provide information to anotherparty to the complaint, the ANO is not entitled to use that information toreach a decision adverse to the party to whom confidential information isdenied unless the ANO determines that special circumstances apply.Part 6 - Process for Making RecommendationsProcess for Making Recommendations46 After giving the parties a reasonable opportunity to make submissions andprovide information about the matters in complaint, the ANO will make anassessment referred to as a recommendation.47 The Board will ensure the ANO has access to the information relating to adecision by Airservices where the complaint was due to Airservices' takingaction to address an emergency, a formal Direction, or circumstance whichdue to operational requirements require prompt action which may not haveallowed for community consultation.Recommendations48 Recommendations must be provided to the Board and:a) be in writing;b) set out reasons for any conclusions about a complaint;c) specify any recommendation to the Board;d) include a response from the Board where relevant; ande) be notified to all parties to the complaint.Page 11 of 1626 August 2010