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An ergonomic assessment of the airline baggage handler

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26exceeded 70lbs (32kg). However, 10 <strong>of</strong> <strong>the</strong> 16 felt that an enforcement <strong>of</strong> a limitation <strong>of</strong>bags to be handled/lifted by <strong>baggage</strong> <strong>handler</strong>s was necessary.3.2.3 Author's Views and Comments on Dell's Survey <strong>of</strong> Safety Pr<strong>of</strong>essionalsDell's survey <strong>of</strong> <strong>airline</strong> safety pr<strong>of</strong>essional was <strong>the</strong> first study, which provided extensivedata on <strong>the</strong> <strong>baggage</strong> <strong>handler</strong>s back injury problems, and to successfully coordinatinginformation amongst several companies in <strong>the</strong> <strong>airline</strong> industry. The surveys alsoprovided comprehensive data on problems that existed with specific work areas, andtypes <strong>of</strong> aircrafts, while providing redesign options and engineering controls, as possiblesolutions. Dell's work has served as <strong>the</strong> basis for latter study and research done in thisfield <strong>of</strong> study.Although Dell's survey <strong>of</strong> <strong>airline</strong> safety pr<strong>of</strong>essional covered mostly engineeringcontrol and redesign issues <strong>of</strong> work areas and facilities layout, he lacked focus on <strong>the</strong>aspects <strong>of</strong> administrative control on back problems. Questions such as do you as asupervisor support and endorse stretching and lifting training and techniques for your<strong>baggage</strong> <strong>handler</strong>s, were absent from <strong>the</strong> questionnaire list. <strong>An</strong>o<strong>the</strong>r follow up questionto <strong>the</strong> prior would be, if yes, does your <strong>airline</strong> enforce this training through supervisorand floor manager supervision? This would have been an important question since <strong>the</strong><strong>airline</strong> safety pr<strong>of</strong>essionals are directly responsible for <strong>the</strong> safety <strong>of</strong> <strong>the</strong> <strong>baggage</strong> <strong>handler</strong>.Dell's survey did pose <strong>the</strong> question <strong>of</strong> back care training and how effective this trainingwas towards reducing <strong>the</strong> incident rate <strong>of</strong> back injury, which 80% <strong>of</strong> <strong>the</strong> <strong>baggage</strong><strong>handler</strong>s thought that it would (Dell, 1998a and 1998b). However this was <strong>the</strong> onlyquestion that focused on this type <strong>of</strong> administrative control.

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