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An ergonomic assessment of the airline baggage handler

An ergonomic assessment of the airline baggage handler

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CHAPTER 5CONCULSIONS5.1 Author's Original GoalThe goal <strong>of</strong> this <strong>the</strong>sis was to highlight <strong>the</strong> <strong>ergonomic</strong> afflictions endemic to <strong>baggage</strong><strong>handler</strong>s and <strong>the</strong>ir work environment. The first step in this process was to establishcontact with <strong>the</strong> safety pr<strong>of</strong>essionals <strong>of</strong> <strong>the</strong> major <strong>airline</strong> circuit at <strong>the</strong> local internationalairport. The second process was to perform an extensive literature review on <strong>the</strong> relevanttopics specific to <strong>the</strong> subject <strong>of</strong> <strong>baggage</strong> <strong>handler</strong>s and <strong>ergonomic</strong>s. The third stage <strong>of</strong> <strong>the</strong>process for this <strong>the</strong>sis was to remotely monitor and observe <strong>baggage</strong> <strong>handler</strong>s performingeveryday tasks such as working flights, and transferring <strong>baggage</strong>.Unfortunately, given <strong>the</strong> stringent political climate that now exists since <strong>the</strong>tragedies <strong>of</strong> 9/11, monitoring transportation and airport operations were almostimpossible to establish. With <strong>the</strong> heightened state <strong>of</strong> national, as well as airport andairspace, security my access to <strong>the</strong> <strong>baggage</strong> <strong>handler</strong>s, along with <strong>the</strong> interviews, wasseverely restricted.On <strong>the</strong> topic <strong>of</strong> <strong>baggage</strong> <strong>handler</strong>s and <strong>ergonomic</strong>s afflictions, scientific literatureand research is limited. This topic was not seriously being followed until about <strong>the</strong> late70's, early 80's. Since this time period <strong>the</strong>re have been a few scientific papers related tothis issue, which I have reviewed in my <strong>the</strong>sis.60

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