An ergonomic assessment of the airline baggage handler

33baggage handlers with 111 (71%) positive responses. Providing mechanical assistancedevices for lifting baggage drew 93 positive responses, more than half (60%) of thebaggage handlers poled and 89 respondents (57%) felt that the introduction of robotics toeliminate manual handling would be effective. It is interesting to note that the baggagehandlers were almost in the middle (53%) on whether or not effective aircraft designwould cut done on back-related injuries.For the procedural and administrative solutions section, the baggage handlersoverwhelming felt that putting "heavy" tags on heavy baggage to warn staff, 40 positiveresponses (90%), would be a very good procedural and administrative control (Table3.8). Inducing better baggage handler training was also a very highly selected choice ofan effective administrative control. Better maintenance of equipment, the introduction ofbetter baggage and cargo acceptance procedures, better roster of staff to meet workdemands, and educating the public concerning injury risks to baggage handlers all scoredrelatively high with the scores of 121 (78%), 122 (77%), 119 (76%), and 118 (75%),respectively.