Customer Setup of the NCR PC-8. - THE CORE MEMORY

TABLE 2 (continued)Activityfound instruction on box to read "getting started"found and got long documentation boxhow do you open the long documentation box?open long documentation box (found DOS, BASIC, owner'smanual)where is getting started? probably in the owner's manual,found it! open shrink wrapskim "getting started", not useful-too superficialhow do you turn the box to pull out the PC-8? which side isup? why isn't there a diagram? hard to get fingers in to pullout PC-8take PC-8 from box: PC-8 fell down-pull from underneathwhich side is up? which is the front?flip system box (cabinet) over (was upside down)untape bagtake cabinet out of bagTotalNote: The time shown for each activity is the time at which it ended. The start timefor each activity is the end time for the previous one. Thus the activity "put manualsback in box" took 310 seconds (2:30 - 2:OO).finding three slip cases inside the "documentation" box containing manuals and, finally,guess~ing (correctly) which one might contain the desired instructions. Of course, thisentire search was based on the assumption there were setup instructions. After all of thateffort,, the instructionrs ("Getting Started") found were very superficial.While it was not as time-consuming, removing the PC-8 cabinet from its shippingbox vvas not easy. The current design of the foam packing does not provide for clearancefor tlie customer to grasp the cabinet. In this experiment the box was tilted and the