Half-yearly financial Report at June 30, 2013 - A2A

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Half-yearly financial report at June 30, 2013Risks and uncertaintiesThe operational implementation of the policy is carried out through the use of anEnvironmental Management System (EMAS) by those operating entities of the Group whichare more exposed to both direct and indirect potential environmental impact. This systemprovides for a program of progressive extension and upgrading to the standards of ISO14001certification for those of the Group's main activities having a greater impact on theenvironment, as well as the management of EMAS certification for the Group's main plants.The Edipower plants are UNI EN ISO 14001 certified and as of today all hold the EMAScertification. For the purpose of arriving at a single model, measures are being taken, now atthe completion stage, which will allow all the operating companies of the Group to refer to asingle, integrated Quality, Environment and Safety system.In addition, organizational control units have been set up which among other things carry outperiodic environmental analyses alongside periodic audits to detect and prevent any conductthat does not comply with the environmental procedures established for all of the Group’soperating companies. From the perspective of having a constant evolution of the systemscontrolling environmental risk, the Group has joined the ARPA (Regional Agency for theProtection of the Environment) Lombardy Project, whose purpose is to improve theefficiency of the system for controlling the more significant emissions, also in the light oftechnical developments in the sector, by connecting all the Emission Monitoring Systems(SMEs) to a single control center.225The A2A Group has taken out insurance cover against damage arising from both accidentaland gradual pollution in order to cover any residual environmental risk, meaning againstevents caused by a sudden and unpredictable fact and in the case of environmental damageinherent in the continuous exercising of activities.Each year the Group publishes a Sustainability Report which reports key data and informationon the environmental and social aspects connected with the Group’s activities. TheSustainability Report conforms to standard GRI-G3.1 issued by the Global Reporting Initiativeand since 2010 has been certified by the auditors. In line with Group practice, Edipower S.p.A.also publishes an annual Sustainability Report.Information technology riskThe activities of the A2A Group are managed through complex ICT systems which support themain business processes: operational, administrative and commercial. Potential risk factorsinclude the inadequacy of such systems compared to business needs or the failure to keepthese updated, possible “downtime” making the systems unavailable and the inadequatehandling of the aspects linked to the integrity and confidentiality of information. These risk
Half-yearly financial report at June 30, 2013Risks and uncertaintiesfactors are mitigated by controls governed by the Information & Communication TechnologyDepartment.In 2012 the Group continued the process of integrating and consolidating its ICT systems,determined on the basis of the changes in corporate structures which have taken place inprevious years. A program for the evolution of the key information systems supportingadministration and commercial activities, which in 2012 saw the integration of a singleplatform for the distribution support systems, was planned to strengthen the process, inorder to continue with the updating of the reference platform to further increase its level ofreliability and integration. The addition of Edipower S.p.A. into the Group will call for a furthersystems integration process, which will make it possible to exploit all synergies to the utmostand to obtain an increasingly efficient and integrated information infrastructure.226To mitigate the potential risks of the interruption of business activities on strategic processes,A2A makes use of technological back-up infrastructure which is able to ensure the continuity ofthe service in case of breakdowns or unexpected events. The Group has a disaster recoverysystem that ensures service and data continuity at an alternative ICT centre, whose efficiency istested periodically. The Group has now completed the system for mutual recovery between theICT centers in Milan and Brescia to improve protection.Considering the importance of the activities that are carried out every day on the ItalianPower Exchange, particular attention is given to controlling the systems interfacing with themarket. These systems have in fact been duplicated and are subject to specific managementand maintenance procedures designed to protect their stability. A specific control wasdeveloped in 2012, active round the clock, to support trading activities.Data confidentiality and security are subject to specific controls by the Group through the useof internal policies and by means of tools to segregate access to information, as well asthrough specific contractual agreements with any third parties who may have to access theinformation handled. In order to improve the existing control further, work has begun tocheck the alignment between the organizational role model and the segregation of dutiestechnical role model implemented in the systems. Consistent with this work, it is planned togradually adopt identity management and access control tools designed to ensure anincreasingly effective control over the processing of data critical for the business. A team hasbeen set up to prevent and monitor any possible hacking into the Group’s informationsystems and specific applications solutions have been acquired to manage and controlinformation security.As a further control of this specific risk issue the Group carries out annual vulnerabilityassessments, both internally and externally. For 2013 it is planned to update the operating
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Half-yearly financial Report at June 30, 2013 - A2A

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