Warrawee Substation - Submissions Report - Transport for NSW ...

1:00 pm (Saturday). The estimated hours of construction and details of how furtherinformation regarding the project can be obtained from RailCorp.The local community must be notified 5 days prior to the following construction specificimpacts occurring: access changes, detours, high noise generating works activities and workrequired outside the nominated working hours.4.2.2 Complaints and Enquiry ManagementThe Proponent must maintain a Project contact phone number for the duration of theconstruction works. The community must be provided with a phone number, a postal addressand an email address to which complaints and enquiries can be sent.Details of all complaints and enquiries received are to be recorded in a register. The registermust include but not be limited to:(a) the date and time, where relevant, of the complaint or enquiry;(b) the means by which the complaint or enquiry was made (telephone, mail or e-mail);(c) any personal details of the complainant or enquirer that were provided, or if no detailswere provided, a note to that effect;(d) the nature of the complaint or enquiry;(e) any action(s) taken in relation to the complaint or enquiry, including any follow-up contactwith the complainant or enquirer; and(f) if no action was taken in relation to the complaint or enquiry, the reason(s) why no actionwas taken.4.3 Environmental Management4.3.1 Environmental InductionPrior to the commencement of construction, all contractors must be inducted by theProponent on the key project interfaces, associated environmental risks and mitigationmeasures.4.3.2 Project Environmental Representative (PER)Prior to the commencement of construction, the Contractor must appoint a ProjectEnvironmental Representative (PER) for the duration of the project.The PER must have responsibility for:(a) considering and advising the Proponent environmental on matters associated with theproject and compliance with these commitments with such;(b) overseeing the implementation of the Construction Environment Management Plan(CEMP);(c) reviewing and providing advice on the Project’s induction and training program for allpersons involved in the construction activities (and monitoring implementation);(d) periodically auditing the Project’s environmental activities to evaluate the implementation,effectiveness and level of compliance of on-site construction activities with authorityapprovals and licences, the CEMP and associated plans and procedures, includingcarrying out site inspections weekly, or as required;(e) issuing a recommendation to the Proponent for work to stop immediately, if in the view ofthe PER circumstances so require. The stop work recommendation may be limited tospecific activities if the PER can easily identify those activities;Page 24