Department of Information Technology ... - DOITC Rajasthan
Department of Information Technology ... - DOITC Rajasthan
Department of Information Technology ... - DOITC Rajasthan
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DoIT&C, GoR: RFP Template (eProc)<br />
4. SCOPE OF WORK, DELIVERABLES & TIMELINES<br />
1) Details <strong>of</strong> work (SoW)<br />
<br />
a) Web Portal and Application s<strong>of</strong>tware development<br />
i. SRS<br />
ii. Development <strong>of</strong> the Web Portal and Application S<strong>of</strong>tware<br />
iii. Deployment <strong>of</strong> Web Portal and Application S<strong>of</strong>tware<br />
iv. Partial Acceptance Testing (PAT) <strong>of</strong> Web Portal and Application S<strong>of</strong>tware<br />
v. Integration with SMS Gateway (MSDG), Email Gateway (SMTP Relay) and Payment<br />
Gateway (Online Payment)<br />
vi. User Acceptance Test (UAT)<br />
b) Site Survey and Site Preparation and installation and commissioning <strong>of</strong> IT and non-IT<br />
hardware<br />
c) Data Digitization and Migration<br />
d) Training and Capacity Building<br />
e) System Integration and Commissioning (Go-Live)<br />
f) Operation & Maintenance (O&M)/ Facility Management Services (FMS)<br />
i. Deployment <strong>of</strong> Manpower for O&M/ FMS<br />
ii. Helpdesk Support (Incident/ Problem Management)<br />
iii. Preventive Maintenance Services<br />
iv. Corrective Maintenance Services<br />
v. Asset Management Services<br />
vi. Configuration Management Services<br />
vii. Support Services for Web Portal and Application S<strong>of</strong>tware<br />
viii. Network Management Services<br />
ix. Vendor Management Services<br />
x. MIS Reports<br />
g) Change Request (CR) Management Services<br />
h) Third Party Audit (TPA)<br />
i. Application Security Assessment<br />
ii. Vulnerability Assessment <strong>of</strong> the critical servers and network devices<br />
iii. Penetration testing <strong>of</strong> the systems and networks (External and Internal)<br />
iv. System Performance Testing/ Monitoring<br />
v. Review and Assessment <strong>of</strong> Security Policies<br />
2) Roles & Responsibilities <strong>of</strong> Stakeholders (Other than SI)<br />
<br />
a) Responsibilities <strong>of</strong> DoIT&C<br />
Page 19 <strong>of</strong> 97
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