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Experience Issue Spring 2016

The customer magazine of RUTHMANN.

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SERVICE<br />

RUTHMANN: New SERVICEpoint in Ruhr region<br />

In order to further optimize our extensive service network across Germany, we have established an<br />

additional “SERVICEpoint” in the Ruhr region. Our nationwide presence and professional service<br />

personnel provide the best on-site service in the industry.<br />

Dirk Döhring has years of<br />

experience in the aerial work<br />

platform industry. Effective<br />

immediately, Mr. Döhring will be<br />

providing competent, reliable,<br />

and prompt mobile service to<br />

customers in the Ruhr region.<br />

His service vehicle is a mobile<br />

workshop, equipped with the<br />

necessary spare parts and technical<br />

documentation. This allows<br />

Dirk Döhring to carry out safety<br />

inspections, maintenance, and<br />

minor repair work on STEIGER ®<br />

and VERSALIFT ® aerial work<br />

platforms as well as on makes<br />

and models of other<br />

manufacturers. He does his<br />

work directly on the customer’s<br />

premises.<br />

Faster response times and<br />

mobile application possibilities<br />

provide major advantages. Our<br />

“SERVICEpoints” are extremely<br />

cost-effective as they minimize<br />

downtime and costly<br />

transportation costs.<br />

“SERVICEpoint Ruhr”, is part<br />

of our company-owned service<br />

centre in Gescher-Hochmoor.<br />

Dirk Döhring’s work<br />

assignments are dispatched<br />

from here. More extensive<br />

repair work, inspections, and<br />

maintenance tasks will continue<br />

to be carried out in<br />

Gescher-<br />

Hochmoor.<br />

Our steadily<br />

expanding<br />

after-sales<br />

service<br />

network not<br />

only reflects<br />

the evergrowing<br />

demand in our<br />

service<br />

division but<br />

also the<br />

continuous<br />

growth of our<br />

company.<br />

Neuss<br />

Mönchengladbach<br />

Düren<br />

Dinslaken<br />

A42<br />

Oberhausen<br />

Gelsenkirchen<br />

Essen<br />

Moers<br />

A40 Bochum<br />

A57<br />

Krefeld<br />

A46<br />

Grevenbroich<br />

Bergheim<br />

A4<br />

Duisburg<br />

A44<br />

Düsseldorf<br />

A61<br />

A57<br />

A1<br />

Rhein<br />

Brühl<br />

Wherever they are, our<br />

customers can rely on our<br />

competent and reliable service<br />

at all times.<br />

Our efficient service network<br />

comprises more than 90<br />

experienced and highly qualified<br />

service employees. Through<br />

professional training and<br />

continuing education, we invest<br />

heavily in the technical<br />

competence of our staff. Topquality<br />

service is ensured. •<br />

A52<br />

Region of SERVICEpoint Ruhr<br />

A59<br />

Köln<br />

A3<br />

Leverkusen<br />

Wuppertal<br />

A46<br />

Remscheid<br />

Bergisch<br />

Gladbach<br />

A59<br />

A3<br />

Bonn<br />

A43<br />

A1<br />

Siegburg<br />

Dortmund<br />

A4<br />

Hagen<br />

Lüdenscheid<br />

Gummersbach<br />

A45<br />

A44<br />

Iserlohn<br />

Olpe<br />

Siegen<br />

| 28

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