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REPORTED VS. ACTUAL TRANSACTIONS<br />

Because of the high volume of personal Zaad accounts being used for<br />

business transactions and informal Zaad agents, we believe actual usage<br />

to be quite different from the data reported through Zaad’s systems.<br />

Reported Zaad Transactions<br />

The numbers as reported by the Zaad system<br />

(graciously supplied to us via Zaad’s general<br />

manager) indicate that the bulk of<br />

transactions are P2P money transfers. In this<br />

data, payment transactions are those from a<br />

merchant to a personal account (and vice<br />

versa), and financial transactions are cash in/<br />

out done via a formal Zaad agent (with a<br />

registered number).<br />

39% PAYMENT (B2P) 59% TRANSFER (P2P)<br />

2% FINANCIAL<br />

(CASH IN/OUT)<br />

Estimated actual transactions<br />

In contrast, based anecdotally on our<br />

experience in-field, Studio D believes that the<br />

reality is people are using personal accounts<br />

quite often for business transactions. We also<br />

believe that informal cash in/out is<br />

happening both via informal Zaad agents and<br />

through casual exchanges between friends<br />

and relatives.<br />

60% PAYMENT (B2P) 30% TRANSFER (P2P)<br />

10% FINANCIAL<br />

(CASH IN/OUT)<br />

This phenomenon may account for the relatively high<br />

volume of transactions compared to other markets.<br />

B&MG - SOMALILAND MOBILE MONEY STUDIO D RADIODURANS<br />

MAY 2015 45

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