Always Moving Always Sharing Somaliland

SOCIAL DYNAMICS AROUND CASHING OUT
When anyone with a mobile phone and Zaad is
notionally a cash out point. What happens when
someone wants to pay you, but the tools to receive
payment are not working?
We encountered situations where mobile phone
batteries were dead, the phone was being charged
out of reach of the owner, or the phone was shared
with others. In these situations the receiver can ask
for cash, may receive USD or SLSH, and may need to
provide change
An alternative is to find someone nearby, most
likely a retail outlet to receive the Zaad payment
and cash out for you. It is considered a minor social
inconvenience.
“My phone battery is dead. Let me find someone
that can take Zaad, and they can give me cash.”
- Ahmed, Male, taxi driver
HARGAYSA
B&MG - SOMALILAND MOBILE MONEY STUDIO D RADIODURANS
MAY 2015
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