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Focus on Front-Line Mental Health<br />

Gavin Perkins<br />

Carstensen<br />

May 31, 1:15 PM - 2:30 PM<br />

Workshop: Technology in Telephone<br />

CPR – To measure and improve<br />

quality<br />

Helge Myklebust, Tonje Søraas Birkenes,<br />

Thea Palsgaard Møller, and Søren<br />

Viereck<br />

Karavanen 9+10<br />

May 31, 1:15 PM - 2:30 PM<br />

CEO and Medical directors’ session<br />

Jerry Overton<br />

Pjerrot<br />

May 31, 1:15 PM - 2:30 PM<br />

Inequality in health care<br />

Mads Gilbert, Dan Brun Petersen, and<br />

Torben Wisborg<br />

Lumbye<br />

May 31, 1:15 PM - 2:30 PM<br />

2:30 PM<br />

Coffee Break<br />

Exhibition Areas<br />

May 31, 2:30 PM - 3:00 PM<br />

3:00 PM<br />

End of second day and EMS Championship finals<br />

Doris Østergaard<br />

Tivoli Congress Hall<br />

May 31, 3:00 PM - 4:30 PM<br />

6:30 PM<br />

EMS2016 Gala Dinner<br />

The Circus Building<br />

May 31, 6:30 PM - 11:59 PM<br />

Wednesday, June 01, 2016<br />

9:00 AM<br />

Keynote: Resuscitation Academy Overview<br />

Tivoli Congress Hall<br />

Jun 01, 9:00 AM - 10:00 AM<br />

10:00 AM<br />

Coffee Break<br />

Exhibition Areas<br />

Jun 01, 10:00 AM - 10:30 AM<br />

Workshop: Controlling the surge Comparing<br />

European policies to<br />

manage increasing emergency care<br />

demand<br />

Thomas Krafft, Jerry Overton, Alexandra<br />

Ziemann, Janette Turner, and Freddy<br />

Lippert<br />

Karavanen 6<br />

Jun 01, 10:30 AM - 11:45 AM<br />

Quality and patient safety<br />

Paul Gowens, FCPara. MSc.<br />

AASI.DipIMC,RCSEd.MCMI, Steinar<br />

Olsen, Erika Frischknecht Christensen,<br />

Jana Seblova, and Beth Lilja<br />

Harlekin & Columbine<br />

Jun 01, 10:30 AM - 11:45 AM<br />

Critical cardiac diseases<br />

Hideharu Tanaka, Christian Terkelsen,<br />

Leif Svensson, and Koen Monsieurs<br />

Pjerrot<br />

Jun 01, 10:30 AM - 11:45 AM<br />

Workshop: Simulation Unplugged A<br />

mass casualty triage workshop<br />

Andreas Ravn, Theo Walther Jensen,<br />

Sandra Rosemarie Viggers, and Thomas<br />

Lynge Andersen<br />

Karavanen 9+10<br />

Jun 01, 10:30 AM - 11:45 AM<br />

The global challenge in acute illness<br />

and injury<br />

Tore Laerdal, Ramana Rao, Mads Gilbert,<br />

Ian Maconochie, and Philip D. Anderson<br />

Tivoli Congress Hall<br />

Jun 01, 10:30 AM - 11:45 AM<br />

Critical decision making<br />

Peter Dieckmann, Rhona Flin, Doris<br />

Østergaard, and Torben Wisborg<br />

Carstensen<br />

Jun 01, 10:30 AM - 11:45 AM<br />

Industry sponsored symposium<br />

Akvariet 4+5<br />

Jun 01, 10:30 AM - 11:45 AM<br />

11:45 AM<br />

Lunch<br />

Exhibition Areas<br />

Jun 01, 11:45 AM - 1:15 PM<br />

12:00 PM<br />

Poster Walks<br />

Foyer, lower floor<br />

Jun 01, 12:00 PM - 12:50 PM<br />

1:15 PM<br />

Closing Ceremony and Keynote<br />

Freddy Lippert, Fionna Moore, Marcus Ong, Jerry<br />

Overton<br />

Tivoli Congress Hall<br />

Jun 01, 1:15 PM - 3:00 PM<br />

Who takes care of people helping people?<br />

Steen Visholm, Professor at the Danish University in Roskilde, specializes in group psychology<br />

and organizational psychology. In addition to his role as professor, he is a member of the<br />

international organizations ISPSO and OPUS. He has written several books and articles on<br />

organizational psychology.<br />

Steen will be preparing a study gathering all previous research on mental health in the EMS<br />

business in order to find out how to organize and manage to obtain both good mental health<br />

and performance of tasks. Steen will be presenting a pre-conference workshop at Herlev<br />

Hospital on Sunday 29th May and a shorter workshop at EMS2016 on Wednesday 1st June.<br />

Frederik Madsen, Falck’s VP Group Human Relations and Corporate Culture, will appear as a<br />

consultant at the earlier event.<br />

When interviewed about his work, a<br />

paramedic in Falck once said: “A rescuer acts<br />

upon his instincts, trusting that he is making<br />

the right decision in a split second. The<br />

reflection and contemplation happens later.<br />

It happens at night when we get back home,<br />

perhaps even after a few days when we look<br />

back. Different thoughts run through our<br />

head: ‘Could I have done anything differently?<br />

Did I do enough?’”<br />

Behind a profession of meticulous work<br />

helping others lies a spectrum of emotions.<br />

EMS front-liners are exposed to incidents<br />

that can be psychologically challenging,<br />

and some rescue officers can experience<br />

negative long-term effects physically and<br />

mentally. They take care of patients, victims,<br />

relatives and sometimes even bystanders.<br />

But who takes care of them?<br />

A review of ten recent studies reveals<br />

that about 20% of paramedics and 17%<br />

of firefighters are at risk of developing<br />

accumulated stress and PTSD (Post<br />

Traumatic Stress Disorder) where the<br />

prevalence in the normal population is 2-3%.<br />

Spring 2016 | <strong>Ambulance</strong>today<br />

During the EMS 2016 Conference in<br />

Copenhagen, Falck wants to deal with<br />

managing front-liners in pre-hospital<br />

organisations, especially focusing on how to<br />

ensure the right managerial competencies<br />

for handling emotional and psychological<br />

health. The results of a pilot study that<br />

covers both public and private providers<br />

in the Copenhagen area will be presented<br />

by Steen Visholm, Professor MSO at<br />

Roskilde University. Additionally, at the<br />

Copenhagen Academy for Medical Education<br />

and Simulation participants will have the<br />

opportunity to discuss and reflect upon<br />

emotions and reflections within emergency<br />

services. This will take place during a precourse<br />

on Sunday 29 May.<br />

The target group for these events are<br />

researchers, managers and front liners within<br />

the EMS business interested in learning<br />

more about working with psychological and<br />

emotional health and influencing future steps<br />

in broadening knowledge and processes<br />

within this area.<br />

“We want to gather interested parties from<br />

around the world to discuss setting up a<br />

society dedicated to developing knowledge<br />

about how to manage and organise EMS<br />

organisations, specifically in connection with<br />

emotional and psychological health, and we<br />

hope to see many interested participants,”<br />

says Frederik Madsen, Vice President of<br />

Group Human Relations at Falck. The project<br />

is sponsored by the Lundbeck Foundation.<br />

Steen Visholm will host the workshop,<br />

How to Take Care of People Helping<br />

People on Sunday 29th May from 13.00<br />

to 17.00 at CAMES, Herlev Hospital,<br />

Herlev Ringvej 75, 2730 Herlev.<br />

Winter 2014 | <strong>Ambulance</strong>today3 23

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