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NEWS<br />
By Giles Harris, founder<br />
of leading influencer<br />
marketing agency<br />
Come Round and<br />
formerly Head of<br />
Business Affairs at<br />
EMI Music.<br />
about.comeround.com.<br />
TOTAL LICENSING<br />
INFLUENCER MARKETING 101<br />
REAL WORLD MARKETING IN A DIGITAL AGE<br />
WHAT will they do?<br />
Many companies fall into the trap of<br />
sampling products to their target demographic<br />
and stopping there. I believe<br />
it’s important to shape the whole<br />
product engagement experience by<br />
bolstering your campaign with activities<br />
that evidence product claims or<br />
generating social media content. Incentivise<br />
deeper engagement by rewarding<br />
interaction in order to maximise<br />
reach and gather insight.<br />
As a relatively new phenomenon, few<br />
companies are able to harness the<br />
power of influencer marketing based<br />
on business experience as opposed to<br />
speculation and supposition. At Come<br />
Round, on the other hand, we have so<br />
far put brands in the hands of over<br />
100,000 influencers for a wide range<br />
of clients from Lady Gaga and Doctor<br />
Who to Dyson, Birds Eye and Lego.<br />
Nielsen notes that 92% of consumers<br />
trust word of mouth above all<br />
other forms of advertising, while the<br />
Word of Mouth Marketing Association<br />
claims that word of mouth recommendations<br />
are five times more effective<br />
than advertising. So<br />
how can brands best activate<br />
real world influencer<br />
marketing campaigns in<br />
the digital age? Trust the<br />
old faithful - who, what,<br />
where, when and why.<br />
WHO is your audience?<br />
Whether marketing on or<br />
offline, it’s vital to clearly<br />
define your target audience.<br />
Without recruiting<br />
the right demographic<br />
for your product, you<br />
are effectively shouting<br />
into the ether. Encourage<br />
your marketing team to<br />
identify your brand’s ideal<br />
consumer. Giving this<br />
character a name, age, job<br />
and personality is a helpful<br />
way to get started.<br />
WHERE will they do it?<br />
Marketing to consumers at home or<br />
work by sending them sample products<br />
and activity ideas to enjoy in familiar<br />
surroundings can be a lower<br />
cost entry to an ideal audience. This<br />
option also allows you to maintain<br />
control of timings and more carefully<br />
manage the online reach of real world<br />
activity by personally briefing each<br />
consumer with clear instructions included<br />
with samples.<br />
WHEN should this happen?<br />
If launching a new product, remember<br />
that timing really is everything.<br />
It’s helpful to make your samplers feel<br />
special by offering them a chance to<br />
try the product before anyone else,<br />
but be careful not to run it so far in<br />
advance that the buzz has dwindled by<br />
the time it is available to the public.<br />
WHY did it work?<br />
At every stage of the planning process,<br />
consider how you will measure success.<br />
Measurable elements include both the<br />
reach of the advocacy campaign, its<br />
impact on the consumers directly engaged<br />
with and the extended word of<br />
mouth generated both on and offline.<br />
By integrating market research questions<br />
and incentivising responses, you<br />
can gain an understanding of how the<br />
activity has shaped opinion with consumers<br />
and then tailor your next campaign<br />
accordingly.<br />
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