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NEWS<br />

By Giles Harris, founder<br />

of leading influencer<br />

marketing agency<br />

Come Round and<br />

formerly Head of<br />

Business Affairs at<br />

EMI Music.<br />

about.comeround.com.<br />

TOTAL LICENSING<br />

INFLUENCER MARKETING 101<br />

REAL WORLD MARKETING IN A DIGITAL AGE<br />

WHAT will they do?<br />

Many companies fall into the trap of<br />

sampling products to their target demographic<br />

and stopping there. I believe<br />

it’s important to shape the whole<br />

product engagement experience by<br />

bolstering your campaign with activities<br />

that evidence product claims or<br />

generating social media content. Incentivise<br />

deeper engagement by rewarding<br />

interaction in order to maximise<br />

reach and gather insight.<br />

As a relatively new phenomenon, few<br />

companies are able to harness the<br />

power of influencer marketing based<br />

on business experience as opposed to<br />

speculation and supposition. At Come<br />

Round, on the other hand, we have so<br />

far put brands in the hands of over<br />

100,000 influencers for a wide range<br />

of clients from Lady Gaga and Doctor<br />

Who to Dyson, Birds Eye and Lego.<br />

Nielsen notes that 92% of consumers<br />

trust word of mouth above all<br />

other forms of advertising, while the<br />

Word of Mouth Marketing Association<br />

claims that word of mouth recommendations<br />

are five times more effective<br />

than advertising. So<br />

how can brands best activate<br />

real world influencer<br />

marketing campaigns in<br />

the digital age? Trust the<br />

old faithful - who, what,<br />

where, when and why.<br />

WHO is your audience?<br />

Whether marketing on or<br />

offline, it’s vital to clearly<br />

define your target audience.<br />

Without recruiting<br />

the right demographic<br />

for your product, you<br />

are effectively shouting<br />

into the ether. Encourage<br />

your marketing team to<br />

identify your brand’s ideal<br />

consumer. Giving this<br />

character a name, age, job<br />

and personality is a helpful<br />

way to get started.<br />

WHERE will they do it?<br />

Marketing to consumers at home or<br />

work by sending them sample products<br />

and activity ideas to enjoy in familiar<br />

surroundings can be a lower<br />

cost entry to an ideal audience. This<br />

option also allows you to maintain<br />

control of timings and more carefully<br />

manage the online reach of real world<br />

activity by personally briefing each<br />

consumer with clear instructions included<br />

with samples.<br />

WHEN should this happen?<br />

If launching a new product, remember<br />

that timing really is everything.<br />

It’s helpful to make your samplers feel<br />

special by offering them a chance to<br />

try the product before anyone else,<br />

but be careful not to run it so far in<br />

advance that the buzz has dwindled by<br />

the time it is available to the public.<br />

WHY did it work?<br />

At every stage of the planning process,<br />

consider how you will measure success.<br />

Measurable elements include both the<br />

reach of the advocacy campaign, its<br />

impact on the consumers directly engaged<br />

with and the extended word of<br />

mouth generated both on and offline.<br />

By integrating market research questions<br />

and incentivising responses, you<br />

can gain an understanding of how the<br />

activity has shaped opinion with consumers<br />

and then tailor your next campaign<br />

accordingly.<br />

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