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ONE OF HIS PASSENGERS<br />
ALSO SAID THE FOLLOWING<br />
IN PRAISE OF CAPT. DESAI:<br />
“The pleasure reaches the sky when<br />
it is a flight with Capt. Danny Desai.<br />
What a man! Full of principles yet so<br />
entertaining. I have had the opportunity<br />
to fly with him about 7 to 8 times. All<br />
the times that I have travelled with him,<br />
he has never repeated a single sentence<br />
(does he have a glossary kit?). It’s always<br />
clever, witty, quick and funny – whether<br />
it’s a simple greeting or giving some<br />
flight information. Every time I travel<br />
with him, I see an umpteen number<br />
of messages for him coming from the<br />
passengers. Once a group of 18 of us<br />
were travelling from work, and none of<br />
us was sitting together, and as usual,<br />
there were these letters handed over<br />
to the flight attendants for delivering<br />
to Capt. Desai. Later on, I realised that<br />
all my colleagues had written because<br />
they were so mesmerised by his speech.<br />
Another incident was when I was on my<br />
way to Mumbai on the day of the floods.<br />
The aircraft was already boarded when<br />
we received the news of heavy flooding<br />
in Mumbai. We all waited inside the<br />
aircraft thinking that the flight would be<br />
cancelled. But soon the aircraft started<br />
moving towards the runway, and we all<br />
started praying, and just then there was<br />
an announcement from the cockpit. It<br />
said, ‘This is your captain, Capt. Danny<br />
Desai.’ That’s when I was relieved<br />
and knew we would land safely. He<br />
always makes sure that each and every<br />
passenger is comfortable. In the arrival<br />
hall, passengers met him as though he<br />
was a hero (he indeed is). It’s difficult to<br />
find someone so dedicated to his work<br />
and so knowledgeable. Now before<br />
each flight I pray, not for the safety of<br />
the flight but, to fly with Captain Danny<br />
Desai.”<br />
THE APPRECIATION NOTES ARE<br />
BUT A FEW DECLARATIONS OF LOVE<br />
and confidence from his passengers and<br />
fans. His immense sense of empathy<br />
for all his fellow members is rare in<br />
today’s fast-paced world. I would not<br />
be wrong in stating that he is a rare,<br />
endangered species that we need to<br />
preserve in our hearts. The youth has so<br />
much to learn from him; one passenger<br />
even exclaimed that Capt. Desai is in<br />
the wrong profession – he should be<br />
a professor and help in shaping young<br />
minds. At SpiceJet, he has added the<br />
spice of customer delight. As mentioned<br />
by one of his passengers, “Captain<br />
Desai is the best thing that can happen<br />
to you.” We are glad he is one of the<br />
best that has happened to SpiceJet. We<br />
are immensely honoured to have him<br />
aboard.<br />
NEHA SHARMA AND SUDIPTA DAS<br />
ARE EMPLOYEES OF SPICEJET LTD.<br />
Top: With his wife, Mrs. Kashmira Danny<br />
Desai, and sons Jim (left) and Aleck (right).<br />
Above: In his younger days<br />
DECEMBER 2016 ||||| 139