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Brexit: 1m EU citizens in Britain ‘could be at<br />

risk of deportation’<br />

Read more<br />

In order to get citizenship, she first had to get a “permanent residency” document, which involves an<br />

85-page application form.<br />

Hawkins said the Home Office had overlooked vital information in her submission – she was unable<br />

to supply an original of her Dutch passport because her father had recently died and she needed her<br />

passport to continue to travel to the Netherlands to support her mother.<br />

However, the department not only rejected her application but sent her a letter which took no account<br />

of her right to be in the country irrespective of their decision. “As you appear to have no alternative<br />

basis of stay in the United Kingdom you should now make arrangements to leave,” the letter said.<br />

When she phoned the Home Office to discuss the decision communicated to her in October, four<br />

months after her application, she was told her case could not be discussed on the phone or by email.<br />

Hawkins said her treatment by the Home Office was as absurd as a “Monty Python” sketch.<br />

In a written complaint, Hawkins said the worst aspect about the process was the inability to contact<br />

anyone. She wrote: “I do not believe there is any other business, organisation or even legal process in<br />

the world that would treat its customers/clients/applicants in this manner.”<br />

<strong>The</strong> software engineer, from Surrey, said she never once thought she would be deported but said her<br />

experience highlights the absurdity of the Home Office permanent residency process.<br />

She was told that under the rules she could not talk to anyone about her case and after making her<br />

written complaint she received a letter saying her complaint did not qualify as a complaint under<br />

Home Office guidelines.<br />

A European Union passport. Photograph: Aflo/Rex/Shutterstock<br />

She also protested that while the Home Office would not discuss her case with her personally, it was<br />

willing to respond to her MP Dominic Raab, who intervened on her behalf.

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