Annual Review 2006 - PwC

Case
Study
Insurance
Australia
Group:
Going global
Insurance Australia Group (IAG) is the largest general insurance
group in Australia and New Zealand. The company provides
personal and commercial insurance products that include home,
motor vehicle, commercial property and personal injury insurance.
In 2006, PwC assisted the IAG group risk function in aligning
more closely with the corporate global growth agenda. Working
closely with the group risk leadership team, PwC drew on the
fi rm’s network to research global best practice and identify
key issues in the insurance sector. The fi ndings were used to
benchmark IAG’s current position, while shaping a roadmap for
continued growth.
The fi nal stage of the project involved PwC facilitating the
leadership team’s development of a new strategy and operating
model. Key to the success of the project was the engagement
of the leaders and staff in the future direction of the function and
the changes required to achieve the objectives.
“Having an external consultant
to assist was beneficial for
us because it provided the
objective perspective and
necessary challenge needed
to support the repositioning
of the group risk function.”
Peter Sutherland
Head of Group Risk and Compliance
IAG
Annual Review 2006 29