Southside D12
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BEETHAM TOWER, MANCHESTER<br />
A 47 STOREY, ICONIC SKYSCRAPER.<br />
THE CHALLENGES<br />
• 169 metres high with a large glass panel envelope<br />
• Repairs and maintenance restricted to wind speeds<br />
below 15 MPH<br />
• External cradle operation restricted to temperatures<br />
above 5 degrees Celsius<br />
• Large glass panes with replacement costs up to<br />
£80,000<br />
• 22 individual glass panes replaced since 2006<br />
• Road closures required for working at height<br />
• Careful planning with contractors, local authority,<br />
emergency services, neighbours and residents<br />
• Multiple stakeholder communication for planned and<br />
emergency repairs<br />
• Strict security to avoid anti-social behaviour<br />
OUR APPROACH<br />
• Biometric entry system for residents<br />
• 24/7 concierge<br />
• Check in and moving-in protocols, including welcome<br />
pack and instructions on appliances and use of the<br />
facilities<br />
• Supply chain management for sales and lettings<br />
• Regular checks of the façade conducted during glass<br />
cleaning<br />
• Installation of wind speed device accessed through the<br />
internet<br />
• Robust procedures to work with glass specialists for<br />
independent decisions<br />
• Internal processes for communicating and coordinating<br />
planned and reactive works<br />
• Transparency in budgets and accounts and rationale<br />
for expenditure<br />
• Monthly residents association meeting to discuss<br />
progress and spend<br />
• Use of facebook, twitter, on-site staff, email and<br />
texting for emergency and routine communications<br />
• Anti-lift surfing bars installed to prevent lift surfing<br />
• Full security and disaster recovery protocols have been<br />
agreed with Manchester City Council and the Home<br />
Office anti-terrorism department