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Southside D12

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H. Financial Management<br />

Braemar Estates manages<br />

properties for property<br />

funds, pension funds and<br />

most importantly, Residents’<br />

Management Companies. We<br />

understand the importance of<br />

ensuring that your development<br />

is well run, financially sound and<br />

that you get the best service for<br />

the money you pay towards the<br />

development.<br />

With this in mind, we have<br />

invested heavily in a plc standard<br />

Accounts Team, a Credit Control<br />

Team and a Service Charge<br />

Accounts Team to ensure that all<br />

financial matters relating to your<br />

development are well managed.<br />

We have a fully qualified in-house accounting team who<br />

deal with all aspects of property management including<br />

service charges, insurance and budgets.<br />

The BE Credit Control department deals with all aspects<br />

of payments relating to both ground rent collection and<br />

service charge fees.<br />

BE actively manages over 5,000 apartments, totalling<br />

just over £1.1bn in value. The developments range from<br />

portfolios of small blocks to large mixed-use schemes with<br />

the average fee being £18,000. For similar schemes to SMC<br />

the average fee is over £100,000.<br />

In addition, the Credit Control department collects Ground<br />

Rent for clients on a further 17,000 apartments.<br />

BE is one of the first managing agents in the country to<br />

be awarded ARMA-Q ‘Outstanding’. The rigorous audit<br />

process conducted by ARMA reviews property managers in<br />

terms of consistency, quality and compliance of financial,<br />

legal and customer processes.<br />

It was important for BE to join ARMA and take part in their<br />

thorough audit process. As a business we constantly strive<br />

to improve and set our own standards above the industry<br />

norm and benchmark against these standards.<br />

Our achievement of being rated ‘outstanding’ sets the<br />

standard for the operating procedures we implement, the<br />

standard of our communication and the service we offer to<br />

leaseholders, residents and stakeholders.<br />

We are extremely proud of this and it recognises<br />

the investment we have made in the services to our<br />

customers.<br />

Two Property Management Directors oversee our Property<br />

Managers to ensure that standards are maintained,<br />

decisions made quickly and compliance and governance<br />

are adhered to internally.

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