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Interview, Training<br />

continued ... from page 46<br />

The Hikvision stand at the<br />

ST17 Heathrow exhibition<br />

last month. As smart<br />

products develop, the<br />

very jobs of the future<br />

are not invented yet - so<br />

how to train industry<br />

starters for them?!<br />

everyone agrees that apprenticeships<br />

are a good thing - so Peter says from<br />

talking to employers that training is<br />

an intergral part of their business.<br />

As for the (only human) putting off<br />

something you don’t need today, Peter<br />

speaks in terms of understanding<br />

your operational requirement and not<br />

necessarily going for a ‘big bang’;<br />

perhaps look at a section of your<br />

company, use that as a trial and a<br />

benchmark. Because you have to<br />

find out what type of training (in a<br />

classroom, on a tablet, a blend?) and<br />

who’s delivering it; and what are your<br />

measures of success. Peter makes the<br />

point that in some sectors, such as<br />

car-making, which is process-driven,<br />

it’s easy to roll out training; for others,<br />

it takes time and effort to understand<br />

benefits of training - in recruiting and<br />

retaining staff, for example.<br />

The journey<br />

An employer does not necessarily<br />

have to map a three-year<br />

apprenticeship standard from<br />

beginning to end, at the start, Peter<br />

says. He recalls that speaking with<br />

employers he may talk about ‘the<br />

journey’; an organisation may have<br />

learners on the same standard but<br />

learning in different ways. For those<br />

who wonder at the idea that the jobs<br />

of the next 20 years (or whenever)<br />

are not even invented yet, and<br />

we only have to think of our own<br />

working lives to think of the work<br />

and jobs created and destroyed -<br />

big data analysis, including video<br />

- surely we cannot train people<br />

for what doesn’t exist yet! Peter<br />

puts an interesting stress on two<br />

standards, that are not particular<br />

to security: customer service; and<br />

team leader-supervisor. Those allow<br />

you to train someone specific to an<br />

organisation’s requirements. Training,<br />

then, is for making people become<br />

more productive; the benefit to the<br />

employer is in lower staff turnover,<br />

becoming an ‘employer of choice’,<br />

that wants staff to develop. By<br />

‘customer’ the standard not only<br />

means someone the other side of<br />

the counter, but perhaps an internal<br />

customer, another department you<br />

deal with. You train someone as a<br />

museum or gallery security officer,<br />

and he or she may develop an interest<br />

or show a talent for back-office<br />

admin; or some other part of the<br />

workplace; isn’t that fine, if the person<br />

moves departments, as the employer<br />

is keeping the experienced staff, and<br />

the employee is developing their<br />

career? “For me, every organisation<br />

should take responsibility for their<br />

own recruitment, training and<br />

retention; it should be about how do<br />

we recruit the best people, how do we<br />

train them in the best way, how do we<br />

actually retain them over a period of<br />

time.” Peter doesn’t deny there can<br />

be chronic skills shortages in a sector;<br />

and yet, there are organisations that<br />

don’t feel that. p<br />

Leadership course<br />

HawkSight SRM working with<br />

UK-based Agile Group has launched<br />

its new Institute of Leadership<br />

and Management training course<br />

for security risk and consultants.<br />

‘Leadership in security risk<br />

management’ is described as a<br />

two-day module which combines<br />

theory, experiential roll-play led<br />

learning and coaching. Paul Mercer,<br />

HawkSight MD said: “In today’s<br />

corporate environment one of the<br />

biggest disconnects we see is between<br />

those responsible for security risk<br />

management and the boardroom –<br />

arming security risk professionals<br />

with the leadership skills they need to<br />

demonstrate where security risk sits<br />

within overall corporate security can<br />

only benefit those organisations.” p<br />

Assaults law<br />

The Assaults on Emergency Workers<br />

(Offences) Private Members Bill<br />

has passed its second reading in the<br />

House of Commons and may well<br />

beome law - giving longer prison<br />

terms for such crime - as it has Home<br />

Secretary Amber Rudd’s support. As<br />

a Private Member’s Bill, introduced<br />

by Chris Bryant (Labour MP for<br />

Rhondda, who topped the ballot) it<br />

now goes to committee. Mr Gyimah<br />

said: “Every day, emergency workers<br />

across the country show remarkable<br />

courage simply in carrying out their<br />

duties.” No MP during three hours of<br />

debate mentioned security officers. p<br />

UNHAPPY<br />

‘We are part of a fastgrowing<br />

and energetic<br />

sector, but there are<br />

simply too few women<br />

in the workforce.’<br />

On cyber, Adam<br />

Maskatiya, General<br />

Manager at Kaspersky<br />

Lab UK and Ireland.<br />

Joe Connell on stage at<br />

Consec in October<br />

Commonwealth meets<br />

The Security Commonwealth (SyCom) met for<br />

the tenth time, in London on November 7, the<br />

first in the chair for Joe Connell, the chairman of<br />

the Association of Security Consultants (ASC)<br />

as reported in our September issue. Briefly, it’s<br />

a grouping of security groups, coming up to<br />

three years old, begun by the then chairman of<br />

the Security Institute, Emma Shaw. Afterwards<br />

Joe Connell called it a very informative and<br />

engaging meeting of minds and spoke of how<br />

SyCom could develop. “This included a proposal<br />

for an equitable form of governance to reflect the<br />

unique representative role and nature of SyCom,<br />

plus ‘aims and objectives’ that will contribute to<br />

a rolling three-year business plan, once finalised.<br />

Vitally, it is important to note that SyCom should<br />

act as a facilitator, a portal, and as a forcemultiplier<br />

for its member organisations, never as a<br />

dictator or as a competitor.” p<br />

Institute builds MoU<br />

The Security Institute has signed<br />

an memorandum of understanding<br />

(MoU) with the Watford-based<br />

Building Research Establishment<br />

(BRE) and has formed a Special<br />

Interest Group (SIG) for the built<br />

environment, for security consultants,<br />

engineers and managers. Two<br />

Institute members have volunteered<br />

to co-chair: Mark Tucknutt; and<br />

Gavin Jones, Associate Director at<br />

BRE. Mark Tucknutt said: “Security<br />

is increasingly recognised as a<br />

discipline in the built environment,<br />

and through this group we hope to<br />

promote the benefits of thorough,<br />

professional consideration of security<br />

in the design process. A first meeting<br />

is on December 4. p<br />

48 DECEMBER 2017 PROFESSIONAL SECURITY www.professionalsecurity.co.uk<br />

p46,8 TrgInterv 27-<strong>12</strong>.indd 2 18/11/2017 11:53

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