Creative HEAD UK March 2018
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In print•online•everywhere!<br />
£4.50 MARCH <strong>2018</strong><br />
Spring<br />
fever<br />
FALL IN LOVE WITH NEW
Buffed<br />
blush<br />
blonde<br />
“I wanted to give Sophie’s<br />
beachy ash blonde base a<br />
modern update with extra shine<br />
and dimension, so I chose to<br />
balayage with a mix of rose<br />
metallic and champagne rose<br />
blonde tones, concentrating<br />
around the front sections for<br />
a strong face frame”<br />
LEANNE CHADWICK, TECHNICIAN AND<br />
STYLIST AT SAMANTHA CUSICK LONDON<br />
Kenra Color Demi-Permanent 8RoM<br />
and Permanent 10BrM
Silver<br />
dream<br />
queen<br />
“Bodil’s hair was the<br />
perfect light tone on<br />
which to showcase<br />
the beauty of the<br />
metallic toners – they<br />
create incredible texture<br />
and depth; I love this<br />
multi-tonal violetsilver<br />
result”<br />
MARIE AMAUGER,<br />
TECHNICIAN AND<br />
STYLIST AT SAMANTHA<br />
CUSICK LONDON<br />
Kenra Color Demi-Permanent<br />
7SM, 7VM and 9VM<br />
Gonna make a<br />
STEP FORWARD, SPRING – AND AS YOU BURST<br />
INTO BLOOM, MAY YOU BRING INTO OUR SALONS<br />
A SURGE OF CLIENTS SEEKING FRESH LOOKS FOR<br />
THE NEW SEASON. BECAUSE WE’RE READY FOR<br />
THEM – READY WITH BREATH-TAKING COLOURS,<br />
COOL STYLE INSPIRATION, SUPER SKILLED ARTISTS –<br />
AND THE VERY BEST PRODUCTS FOR THE JOB
WELL HELLO, KENRA<br />
PROFESSIONAL!<br />
Originating in the US, Kenra Professional arrived<br />
on <strong>UK</strong> shores in 2016 and was snapped up<br />
by salons looking for performance-driven,<br />
professional-only, high-quality products<br />
delivering consistently superior results – while<br />
at the same time meeting the daily needs of<br />
both stylist and client. Cue the brand overview!<br />
Introducing the three unique lines:<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
Kenra – packed with everyday care and styling<br />
products and famed for its hardworking hairspray<br />
portfolio (check out the best-selling Volume<br />
Spray 25), the products come with a ‘hold index’<br />
from 0 to 30, making client recommendations<br />
super-straightforward.<br />
Kenra Platinum – for ultimate<br />
performance and style, Platinum utilises<br />
luxurious ingredients and innovative<br />
technology, enabling the style-savvy<br />
to master more demanding looks.<br />
Kenra Color – a straightforward,<br />
easy-to-use hair colour line producing<br />
consistently reliable results, offering<br />
limitless combinations and unparalleled<br />
grey coverage. The line comprises<br />
permanent, demi-permanent, blonding<br />
and demi-permanent rapid toners –<br />
and includes stunning shade sets like<br />
the Neon and Metallic collections.<br />
change<br />
“This is perfect for creating<br />
lasting style on or off-set<br />
– the strong hold creates<br />
a great foundation to use<br />
before heat styling. Spraying<br />
between each layer on Bodil,<br />
I was able to create big,<br />
beautiful waves on her very<br />
straight hair! After setting, I<br />
brushed them out and they<br />
bounced up effortlessly!”<br />
EMMA FORDHAM, MASTER STYLIST<br />
AT SAMANTHA CUSICK LONDON<br />
Kenra Volume Spray 25
“This spray provides<br />
hold and stability,<br />
perfect for creating a<br />
tight, high pony, and<br />
the best foundation for<br />
a sleek, polished braid.<br />
The great thing about<br />
it is that it brushes<br />
out easily, perfect for<br />
styling – and restyling!”<br />
ADAM COOKE, SENIOR STYLIST<br />
AT SAMANTHA CUSICK LONDON<br />
Kenra Artformation Spray 18<br />
MEET SAMANTHA CUSICK<br />
A salon owner and colour specialist with a vision to do<br />
things differently. “We want to create effortlessly cool<br />
hair that our clients can wear and maintain every day,<br />
from a location and atmosphere we all LOVE,” says<br />
Samantha Cusick. When Kenra arrived in the <strong>UK</strong> it<br />
wasn’t long until Samantha, her team and clients were<br />
loving the Kenra effect in her Notting Hill salon.<br />
Suitably smitten with the brand and its capabilities,<br />
<strong>Creative</strong> <strong>HEAD</strong> tasked the Samantha Cusick London<br />
Team to showcase Kenra in all its glory. Commercially<br />
cool, beautifully modern and positively popping off the<br />
next few pages, meet the looks your clients will love<br />
this season – and beyond…
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
Rich<br />
copper<br />
rose<br />
“I chose a base colour that<br />
would enhance, refresh<br />
and add gloss to Amy’s<br />
natural tone, then lightened<br />
sections throughout to create<br />
definition and dimension”<br />
LAUREN ROADS,<br />
SENIOR TECHNICIAN AND STYLIST<br />
AT SAMANTHA CUSICK LONDON<br />
Kenra Color Demi-Permanent 8RoM
Max shine<br />
brunette<br />
“I applied colour in super-fine<br />
balayage pieces – mainly<br />
through the end lengths,<br />
and blending each piece<br />
carefully to create a<br />
seamless, natural-looking<br />
result giving Nikita’s existing<br />
hues a glossy lease of life”<br />
RACHEL SYAS, SENIOR TECHNICIAN AT<br />
SAMANTHA CUSICK LONDON<br />
Kenra Color Lightener
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
“I loved working with<br />
this product – it creates<br />
natural, beautiful<br />
texture and gives<br />
hold and grip without<br />
weighing down hair<br />
or reducing volume”<br />
KONSTANTINOS MANTZIOKAS,<br />
MASTER TECHNICIAN AND<br />
DIRECTOR AT SAMANTHA<br />
CUSICK LONDON<br />
Kenra Platinum Dry<br />
Texture Spray 6
Chic<br />
summertime<br />
blonde<br />
“I loved using the oil, it left<br />
the hair so sleek and easy<br />
to tame. Its lightweight<br />
formula – and the fact you<br />
can use it both wet and<br />
dry – helps a lot and the<br />
fragrance is mind-blowing”<br />
APRIL TAYLOR, MASTER TECHNICIAN<br />
AND DIRECTOR AT SAMANTHA<br />
CUSICK LONDON<br />
Kenra Platinum Revive Oil
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
“I wanted to create the<br />
ultimate sun-kissed summer<br />
blonde for Kirsten. I gave<br />
her a soft, natural root and<br />
applied balayage colour<br />
through the lengths – making<br />
it expensive-looking and<br />
totally commercial – the<br />
Demi-permanent colours<br />
are perfect for this”<br />
SAMANTHA CUSICK,<br />
OWNER OF SAMANTHA CUSICK LONDON<br />
Kenra Color Demi-Permanent 7NA,<br />
10N and Permanent 10BrM
Crazy<br />
hot curls<br />
“Jess already had beautiful warm<br />
brown tones running through her<br />
hair, and amazing natural texture<br />
– it would have been a travesty<br />
not to make the most of it. I’m<br />
completely obsessed with this<br />
product – it smoothed any frizz<br />
and gave Jess’ curls insane shine<br />
– it’s versatile and buildable,<br />
and now a staple in my kit bag!”<br />
SAMANTHA CUSICK,<br />
OWNER OF SAMANTHA CUSICK LONDON<br />
Kenra Platinum Silkening Gloss
Go te
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
am!<br />
PHOTOGRAPHY Andrew Woffinden<br />
HAIR Samantha Cusick London Team<br />
using Kenra Professional<br />
MAKE-UP Lauren Spence for<br />
New CID Cosmetics<br />
FASHION Claudia De-Meis
Your new BFF<br />
KENRA PROFESSIONAL: 10 MORE REASONS TO<br />
MAKE THAT CHANGE (IT’S GONNA FEEL REAL GOOD)<br />
1. Reputation – Kenra Professional is a long- established<br />
brand, with more than 85 years of dedication to the<br />
professional beauty industry and its clients<br />
2. Professional only – it’s committed to professional<br />
beauty, and always puts the stylist first<br />
3. Innovation – high quality, performance driven products<br />
meet the most demanding stylist’s needs<br />
4. Training and inspiration – a wealth of marketing<br />
support and education is available on demand, plus you’ll<br />
get a Kenra Salon Business consultant and professional<br />
site log-in<br />
5. Recognition and reliability – the award-winning<br />
products are tested in independent laboratories<br />
6. Cruelty free – Kenra Professional is not<br />
tested on animals<br />
7. Philanthropy – Kenra Professional has<br />
partnered with The Rapunzel Project since<br />
2010, donating more than $50,000 – and<br />
continues to fundraise for the cause<br />
8. Exclusivity – new to the <strong>UK</strong>, the<br />
first country outside of the US to stock<br />
the brand<br />
9. Speed of service – 98 per cent<br />
of orders arrive within 24 hours<br />
10. Visual merchandising –<br />
support includes free point-ofpurchase<br />
materials to create<br />
eye-catching window and<br />
in-salon displays<br />
Got a Kenra crush? Kenra Professional is exclusively distributed by Salon Success<br />
and Salon Services. Discover more at salon-success.co.uk/kenra and to find out how<br />
partnering with Kenra Professional can help grown your salon business, call the Club<br />
Services team on 0845 659 0011 @SalonSuccess<strong>UK</strong> #KenraProfessional
CREATIVE<strong>HEAD</strong>MAG.COM<br />
SPRING<br />
S U M M E R<br />
<strong>2018</strong><br />
01_Runway_Covers_GW4.indd 1 22/01/<strong>2018</strong> 11:39<br />
PB_FC_Insert_GW2.indd 1-2 19/04/2017 14:58<br />
CLUB<br />
creativeheadmag.com/club<br />
YOUR ESSENTIAL GUIDE TO THE NEW SEASON<br />
RUNWAY<br />
The salon manager’s 2017 guide to business growth<br />
POWERBOOK<br />
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• 10 issues of <strong>Creative</strong><br />
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chance to win a goodie bag of not one, not two but four Tangle Teezer<br />
hairbrushes! The goodie bag includes: a Small Blow-Styling Round Tool,<br />
a Large Blow-Styling Smoothing Tool, one Salon Elite and one Ultimate<br />
Finishing Hairbrush. We’ve got three sets to give away, so to be in<br />
with a chance of winning, simply keep an eye on your inbox<br />
for your exclusive link to the competition entry form – all<br />
<strong>Creative</strong> <strong>HEAD</strong> members will receive an email on 1 <strong>March</strong>!<br />
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<strong>HEAD</strong> CLUB<br />
MEMBERS<br />
ONLY<br />
*For the fi rst 15 new members to sign up between 1 <strong>March</strong> and 31 <strong>March</strong> <strong>2018</strong>.<br />
Subject to availability and no cash equivalent will be offered.
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Editor’s letter<br />
52<br />
30<br />
38<br />
I’m not going to lie to you, readers. As this issue went to press, it<br />
was ALL going down. London Fashion Week! <strong>Creative</strong> <strong>HEAD</strong>’s first<br />
Fash Bash! Readying the launch of our all new colour hub! Most Wanted<br />
and The It List, now open for entries! The team here has been like a pack<br />
of Tasmanian devils, all a-whirl with the excitement and action… so what<br />
have we got for you? Inside this <strong>March</strong> issue, we have a wonderful illustration<br />
of creativity in the studio – with exclusive shoots from Most Wanted <strong>Creative</strong><br />
Talent winner, Craig Chapman (page 68), and the winners of the #AvedaArtist<br />
competition (page 46) – as well as the talent on display at London Fashion Week<br />
shows (page 22). You have all you need to know about entering the #MWIT18<br />
Awards (page 38). AND we have PAINT, our new colour brand that’s online<br />
(creativeheadmag.com/paint) and in print. We’re on a mission to boost YOUR<br />
colour business, and all colourists’ confidence, and invite everyone to join<br />
us by sharing their in-salon creations with #ColourIRL and tagging in @<br />
creativeheadmag on Instagram. This is for you, clever colourists – so<br />
come on, get PAINTING…<br />
Amanda Nottage<br />
Editor<br />
JOIN US!<br />
<strong>Creative</strong> <strong>HEAD</strong>’s Most Wanted<br />
& It List Awards <strong>2018</strong> have<br />
arrived! If you’re a creative force<br />
to be reckoned with, a top<br />
team, a standout salon or<br />
a hot new talent aged 30<br />
or under, make sure you<br />
check out page 38 for a list<br />
of categories and closing<br />
dates, then head online<br />
for all you need to know to<br />
enter. It’s also the month of<br />
Salon Smart (25-26 <strong>March</strong>).<br />
Weekends Passes are sold<br />
out but get your Monday Pass<br />
pronto to soak up sessions from<br />
Larry King, Skyler McDonald, Simon<br />
Webster and Sam McKnight, along<br />
with workshops, debates and the<br />
unmissable Working Lunch. See you<br />
there. Visit creativeheadmag.com/<br />
events for more information<br />
amanda@alfol.co.uk creativeheadmag.com creativeheadmagofficial<br />
@creativeheadmag
Cadilla M, one amazing chair for a multitude of purposes.
<strong>March</strong><br />
WHAT’S INSIDE<br />
In print•online•everywhere!<br />
22<br />
£4.50 MARCH <strong>2018</strong><br />
Spring<br />
fever<br />
FALL IN LOVE WITH NEW<br />
LFW A/W18<br />
The standout styling<br />
from London<br />
68<br />
CRAIG CHAPMAN<br />
The Most Wanted<br />
<strong>Creative</strong> Talent shares<br />
an exclusive new shoot<br />
ON THE COVER<br />
Hair by Samantha<br />
Cusick London<br />
Team using<br />
Kenra Professional<br />
S/S18<br />
81<br />
SCENE<br />
The Coterie<br />
returns to discuss<br />
creative rituals<br />
Live yr<br />
life in<br />
C UR<br />
FREE WITH<br />
THIS ISSUE<br />
PAINT<br />
EDITOR<br />
AMANDA NOTTAGE<br />
DEPUTY EDITOR<br />
BETH DAVIE<br />
ART DIRECTOR<br />
NICK JABBAL<br />
ART<br />
GRAEME WHITE<br />
DIGITAL DESIGNER<br />
EVA VESTMANN<br />
CHIEF SUB EDITOR<br />
ADAM WOOD<br />
STAFF WRITER<br />
ANNA SAMSON<br />
ADVERTISING<br />
LAURA TUCKER<br />
CLASSIFIED EXECUTIVE<br />
DAVID HAMMOND<br />
ONLINE AND<br />
DIGITAL EDITOR<br />
ALISON ROWLEY<br />
SPECIAL PROJECTS MANAGER<br />
JENNY LE<br />
SPECIAL PROJECTS DIRECTOR<br />
JOANNA ANDERSEN<br />
PUBLISHER<br />
CATHERINE HANDCOCK<br />
<strong>Creative</strong> <strong>HEAD</strong> is printed on<br />
paper certifi ed as being from<br />
sustainable sources using only<br />
vegetable-based inks. Printed<br />
by Buxton Press, Environmental<br />
Printer of the Year and Printing<br />
Company of the Year.<br />
WRITE TO US AT:<br />
<strong>Creative</strong> <strong>HEAD</strong>,<br />
21 The Timberyard,<br />
Drysdale Street,<br />
London, N1 6ND<br />
020 7324 7540<br />
enquiries@alfol.co.uk<br />
<strong>Creative</strong> <strong>HEAD</strong> is published<br />
10 times a year by Alfol Ltd.<br />
<strong>Creative</strong> <strong>HEAD</strong> is a registered<br />
trademark. No part of this<br />
magazine may be reproduced<br />
without prior permission of the<br />
publisher. All information correct<br />
at time of going to press.<br />
Printing by Buxton Press<br />
creativeheadmag.com<br />
creativeheadmagofficial<br />
@creativeheadmag
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The edit<br />
THE NEWS AND KNOW-HOW FROM YOUR INDUSTRY<br />
MOST WANTED<br />
AND THE IT<br />
LIST ARE OPEN<br />
FOR ENTRIES!<br />
FAME AND GLORY could be yours if you<br />
enter our Most Wanted or The It List awards.<br />
Now in its 18th year, <strong>Creative</strong> <strong>HEAD</strong>’s<br />
Most Wanted Awards rewards the best in<br />
the business. With 14 trophies to be won –<br />
including two exclusively for salons in the<br />
Republic of Ireland – there’s bound to be one<br />
with your name on it.<br />
And if you’re aged 30 or under and you’re<br />
keen to be recognised on a national stage,<br />
then you need to enter The It List. Now in<br />
its ninth year, there are six trophies up for<br />
grabs – could one of them be yours? If you<br />
become a finalist, you’ll be invited to attend<br />
a glittering Grand Final, taking place on<br />
3 September in London.<br />
The deadlines for Most Wanted and The<br />
It List entries are 14 and 21 May respectively.<br />
Check out page 38 for more information and<br />
your entry forms, free with this issue!<br />
Sophia Hilton, Not Another Salon<br />
Session stars make a<br />
splash at Fash Bash<br />
HARD-WORKING SESSION stylists celebrated the end of London Fashion<br />
Week A/W18 at <strong>Creative</strong> <strong>HEAD</strong>’s first ever Fash Bash, in partnership with<br />
BaByliss PRO.<br />
Held at Cartizze Bar in Mayfair, London, and attended by session stalwarts<br />
including 2017 Most Wanted Session Stylist Syd Hayes, Richard Phillipart,<br />
Kim Rance and Zoë Irwin, the gathering gave stylists a chance to relax over a<br />
few drinks... before it started all over again for some of them in Milan!<br />
“We know there are so many fantastic session stylists on the Fashion Week<br />
circuit and how much they love to get together to share and compare notes<br />
on what their season has been like so far,” said <strong>Creative</strong> <strong>HEAD</strong> publisher,<br />
Catherine Handcock. “With so many of the amazing hairdressers we write<br />
about and showcase working backstage, we wanted to support them and<br />
recognise their incredible hard work.”<br />
WATCH IT! See our front cover come alive with Samantha Cusick<br />
and Kenra Professional, only at creativeheadmag.com<br />
18
S/S18<br />
#CHedit<br />
IT LIST WINNERS ENJOY<br />
GHD SESSION PRIZE<br />
THE IT LIST 2017 champions gathered for an exclusive session<br />
styling workshop with ghd global ambassador, Adam Reed,<br />
at ghd’s London studios. With the goal of producing multiple<br />
looks in a two-hour window, the winners – Casey Coleman<br />
(The Visionary), Darcie Harvey (The Rising Star), Michael<br />
O’Gorman (The Fashionista) and Rebecca Chang (The It Girl) –<br />
worked alongside Fashion Week mainstay and salon co-owner<br />
Adam, picking up tips, tricks and vital product knowledge<br />
along the way. As well as sharing hacks for reinventing looks<br />
and progressing through styles on a shoot, Adam doled out<br />
invaluable advice about the industry as a whole and how to<br />
build a hairdressing career in a social-media driven world.<br />
The talented youngsters also enjoyed a surprise visit from hair<br />
legend Eugene Souleiman, who happened to be passing by.<br />
The session mega-star chatted with the group and provided a<br />
star-studded end to an unforgettable day.<br />
NEIL MOODIE STEPS DOWN<br />
FROM WINDLE & MOODIE<br />
REVEALED! The first generation of ghd Brand Warriors has<br />
been announced, following nationwide auditions. The 12 new<br />
Brand Warriors will work as freelance educators across the <strong>UK</strong><br />
and Republic of Ireland. Want to join? ghd is holding further<br />
auditions soon – to register your interest, send your CV to<br />
brandwarriors@ghdhair.com<br />
NEIL MOODIE HAS left the award-winning salon and product range<br />
Windle & Moodie to focus on session styling.<br />
With more than 30 years of experience in the hair industry, Neil<br />
joined Paul Windle in 2010 as creative director, which is when the<br />
Covent Garden salon became Windle & Moodie, before founding<br />
a 23-strong product line in 2014.<br />
Neil said: “Working with the exceptional creative team at Windle<br />
& Moodie to create and develop the product line has been one of<br />
the highlights of my career. I am incredibly proud to have watched<br />
the brand launch internationally and look forward to its future growth.<br />
This is now an exciting new chapter for both myself and the brand.”<br />
DATES FOR<br />
YOUR DIARY<br />
Attend one of the<br />
Regional Semi Finals for<br />
L’Oréal Colour Trophy,<br />
enjoy a show by the Rush<br />
Artistic Team and be the<br />
first to find out who goes<br />
through to the Grand Final<br />
15 April: Western Regional<br />
Semi-Final, Cheltenham<br />
16 April: North West<br />
Regional Semi-Final, Liverpool<br />
17 April: North East Regional<br />
Semi-Final, Leeds<br />
18 April: Scottish Regional<br />
Semi-Final, Glasgow<br />
23 April: Northern Irish<br />
Regional Semi-Final, Belfast<br />
29 April: Southern Regional<br />
Semi-Final, London<br />
30 April: London Regional<br />
Semi-Final, London<br />
1 May: Eastern Regional<br />
Semi-Final, Cambridge<br />
4 June: L’Oréal Colour<br />
Trophy Grand Final, London<br />
Live yr<br />
life in<br />
COLOUR<br />
MY month<br />
A<strong>HEAD</strong><br />
What <strong>March</strong><br />
has in store for...<br />
JODIE AUSTEN<br />
THE PEACHY STUDIO<br />
I’m busy developing my<br />
Fashionista entry<br />
for The It List <strong>2018</strong>.<br />
The best thing about<br />
entering is taking the<br />
opportunity to refl ect on<br />
what you’ve accomplished so<br />
far. Education is also in the<br />
diary! I’m excited about my<br />
role with Evo as a ‘Big Gun’<br />
educator, which means that<br />
I’ll be teaching across Europe<br />
regularly, while also working<br />
with Cloud Nine.<br />
NEIL BARTON<br />
NEIL BARTON<br />
HAIRDRESSING<br />
I’m excited to be<br />
home after a fantastic<br />
Australian tour launching<br />
the Elemental collection<br />
with Goldwell. The main<br />
focus for me now is my salon<br />
and trying out the new<br />
@Pure Pigments by Goldwell<br />
on my clients. I’m also having<br />
the outside of the salon<br />
freshly painted, a new logo<br />
installed, as well as updating<br />
the interiors.<br />
Calling all<br />
colourists!<br />
Want colour inspiration,<br />
trends and creativity by<br />
the bucketload? Go to<br />
creativeheadmag.com/paint<br />
to see our brand-new<br />
Paint hub for all things<br />
colour. And check out the<br />
first biannual supplement<br />
FREE with this issue!<br />
20
#CHedit<br />
Photography courtesy of Aveda, BaByliss PRO, Dyson, Fudge Professional, ghd, KMS, L’Oréal Professionnel,<br />
Moroccanoil, My.haircare, Redken, Revlon Professional, TIGI, Toni&Guy and Wella Professionals<br />
Simone Rocha<br />
FASHION WEEK A/W18<br />
IT FELT AS IF DESIGNERS had been raiding their VHS library for<br />
this season’s hair-inspirations – Pretty Woman curls could be seen<br />
all over New York, would London follow suit? At Roberta Einer, Bea<br />
Watson’s looks were an “’80s-inspired, everyday stylised glamour”,<br />
while at Lulu Guinness, Zoë Irwin for ghd created twisted and<br />
defined curls, this time referencing Desperately Seeking Susan.<br />
At Sadie Williams, ’80s-style crimping could be seen, but with an<br />
eclectic mix of ’60s silhouettes and ’70s glitz. The textured ponytail<br />
created “a larger-than-life look”, according to 2017 Most Wanted<br />
Session Stylist, Syd Hayes, who led the hair team for BaByliss PRO.<br />
At Peter Pilotto, Anthony Turner for L’Oréal Professional<br />
transformed models into bohemian party girls, with dishevelled ’dos<br />
straight from the Tramp dance floor. Divas of a different kind made<br />
an appearance at Kristian Aadnevik, where Antonio Corral Calero<br />
for Moroccanoil crafted ballerina buns with a literal twist.<br />
It took an ethereal turn at Mark Fast, where heavenly evening<br />
wear collided with strong ponytails created by Maria Kovacs for<br />
TIGI. This feeling of otherworldliness continued at Preen, where<br />
Eugene Souleiman for Wella Professionals and ghd took inspiration<br />
from sea anemones, shimmering with a pinch of glitter.<br />
There were no flights of fancy at Simone Rocha, where James<br />
Pecis, using KMS, delivered practical knotted braids. At Richard<br />
Malone, John Vial used his Revlon Professional arsenal to give<br />
the marketplace-roaming models head-hugging styles inspired by<br />
boys of the ’20s, while Neneh Cherry was the muse at Vin + Omi,<br />
where Denis Kovalyov injected hits of My.haircare colour with wefts<br />
woven into high bunches. It was more punk with a touch of witch<br />
at Alistair James, where Johnnie Biles at Frank Agency for Fudge<br />
Professional got busy with mousse and gel. At Christopher Kane,<br />
Redken global creative director, Guido Palau, was one of a handful of<br />
session stylists trialling the prototype professional Supersonic dryer<br />
for Dyson. The collection screamed sex (quite literally!), but the<br />
effortless hair whispered individual softness and sensuality.<br />
Lulu Guinness<br />
Vin + Omi<br />
Mark Fast<br />
Sadie Williams<br />
Alistair James<br />
The Dyson prototype<br />
Kristin Aadnevik<br />
Peter Pilotto<br />
Preen<br />
Temperley London<br />
Syd Hayes for<br />
BaByliss PRO<br />
Roberta Einer<br />
Caption please<br />
Christopher Kane<br />
Richard Malone<br />
22
products that will leave your hair looking<br />
gorgeous and smelling divine<br />
discover more at milkshakehaircare.co.uk<br />
Milk Shake Hair <strong>UK</strong><br />
01392 365177
New to the <strong>UK</strong>, Urban<br />
Alchemy is making a splash<br />
with its Opus Magnum<br />
Signature Cleanse, a vegan<br />
powder that, when combined<br />
with water, creates a gel-like<br />
texture for a deep cleanse at<br />
the backwash.<br />
SALON PRICE £49.99<br />
0333 2412995<br />
urban-alchemy.com<br />
A new three-step system from Aveda, Invati Advanced<br />
includes the Exfoliating Shampoo, Thickening Conditioner<br />
and a Scalp Revitalizer that reduces hair loss from breakage<br />
and thickens the look of hair instantly.<br />
RRP FROM £25<br />
0370 0342380 aveda.co.uk<br />
A delicate cleanser<br />
with a reduced<br />
purple pigment,<br />
milk_shake Silver<br />
Shine Light<br />
Shampoo is spot<br />
on for fighting<br />
brass in natural or<br />
lightened blonde,<br />
grey or white hair.<br />
RRP £14.09<br />
01392 365177<br />
milkshake<br />
haircare.co.uk<br />
Step into spring with the new<br />
Night Floral collection from<br />
WetBrush. Available in three<br />
vibrant prints, in blue, purple<br />
and butterfly!<br />
RRP £12.99<br />
0800 0988040<br />
prowetbrush.com<br />
For all extensions bright and<br />
beautiful, try ProHair Party<br />
Colours from Prostyles for<br />
stunning synthetic pieces,<br />
fitted as a braid<br />
and wrap<br />
technique.<br />
IN-SALON<br />
SERVICE<br />
01420 511155<br />
prostyles.com<br />
Irresistible services consumers will want<br />
to snap up, selected by the Layered team<br />
As we age, hair gets brittle, coarse, grey and even<br />
takes on a rather dull, ‘flat’ look. This is where you, the<br />
colour expert, can step in and tell them about the JOICO<br />
Vero K-Pak Color Age Defy range, with shades that help<br />
make hair look and feel younger instantly. We’re talking<br />
better condition, more shine and vibrancy, and even more<br />
youthful inside and out, thanks to the award-winning<br />
Quadramine complex. This clever keratin protein works<br />
from inside out, helping to reconstruct and strengthen<br />
hair while also delivering a protective barrier.<br />
Explain how you can help turn back the clock,<br />
and those colour clients<br />
will start booking up!<br />
IN-SALON SERVICE<br />
0845 0712326<br />
joicoeurope.com<br />
Fine hair can enjoy<br />
life in luxury with new<br />
MarulaOil Light from<br />
John Paul Mitchell<br />
Systems. The serum<br />
treats hair while it<br />
styles, and promises<br />
twice the shine.<br />
RRP FROM £21.95<br />
0845 659 0011<br />
salon-success.co.uk<br />
Organic Colour Systems<br />
Control Clay promises<br />
sculpted texture and a matte<br />
finish, thanks to a blend of<br />
Amazonian white clay to keep<br />
in moisture, and detoxing<br />
bentonite clay.<br />
RRP £13.95<br />
01590 646462<br />
organiccoloursystems.com<br />
Developed over 17 years in<br />
collaboration with Fujifilm,<br />
the HD 3 Dye Technology in<br />
@Pure Pigments from<br />
Goldwell means properly<br />
vibrant colour results!<br />
IN-SALON SERVICE<br />
01323 432100<br />
goldwell.com<br />
Undo winter’s<br />
cruelty with the<br />
rather awesomely<br />
nourishing<br />
Hydramelt leavein<br />
conditioner,<br />
part of the new<br />
Redken All Soft<br />
Mega range for<br />
puffy hair!<br />
RRP £19.10<br />
0845 6000815<br />
redken.co.uk<br />
CREATIVE <strong>HEAD</strong>
LAUNCH OF<br />
THE MONTH<br />
#CHedit<br />
STOCK<br />
OPTIONS<br />
OUR PICK OF THE LAUNCHES TO<br />
STACK ON SHELVES, ADD TO MENUS<br />
AND SHARE WITH YOUR STYLISTS<br />
The skincare inspiration trend heats up as<br />
Schwarzkopf Professional unveils its revamped<br />
BC Bonacure line, chock-full of references<br />
to skincare to inspire clients to invest in<br />
professional haircare. In addition to its micellar<br />
technology, you have a range that’s carefully<br />
included some of the best, proven skincare<br />
ingredients – think of magical moisturiser<br />
hyaluronic acid, repairing peptide, plumping<br />
collagen and rejuvenating Q10+. This also means<br />
there’s a line to suit every hair need, and they<br />
are all backed-up with 10-minute Express Hair<br />
Therapies to boot. The BC Peptide Repair Rescue<br />
Nourishing Therapy promises to reverse three<br />
years of damage with just one application – we<br />
can see the smile on client faces already!<br />
RRP FROM £11.10<br />
0800 526741<br />
schwarzkopf-professional.co.uk<br />
IT’S ALL ABOUT... VOLUME<br />
Puff.ME from the Design.ME<br />
line is a workable, versatile and<br />
playable super-volumising powder<br />
spray in a pump to pep-up fine<br />
hair and flagging follicles. It’s<br />
odour and mess-free and is a<br />
terrific texturiser for up-dos.<br />
PRICE £6.99 + VAT<br />
0330 1231907<br />
salon-services.com<br />
Plump up with the new look<br />
Fudge Professional Big Bold Oomf<br />
Shampoo and Conditioner; the<br />
Oomf Volumising Complex and<br />
bamboo extract charge the hair<br />
strands so they repel one another<br />
for a fuller look!<br />
RRP £10.95 EACH<br />
020 7845 6333<br />
fudgeprofessional.com<br />
CREATIVE <strong>HEAD</strong><br />
25
BOOST YOUR<br />
BUSINESS WITH<br />
£24,000<br />
THAT’S HOW MUCH DEEP HAIRDRESSING IN TEESIDE HAS MADE IN SALES IN THE PAST YEAR FROM SMARTBOND, THE<br />
BONDING AGENT FROM L’ORÉAL PROFESSIONNEL. THE TEAM HAS ALREADY SOLD MORE THAN 2,000 APPLICATIONS – SO<br />
JUST IMAGINE WHAT SMARTBOND CAN DO FOR YOU! ENCOURAGE CLIENTS TO USE IT WHEN THEY HAVE HAIR COLOURED<br />
SO THEY CAN ENJOY STRONG, PROTECTED HAIR! DEEP HAIRDRESSING SHARES ITS TOP TIPS ON HOW TO SELL IN-SALON…<br />
1. The more training your stylists receive, the more confi dence they have with the product. Sign up for in-salon training as well as courses at the<br />
L’Oréal Academy, to look in depth at the benefi ts of Smartbond, both for the client and for the salon.<br />
2. Sell the Smartbond step 3 conditioner directly to your clients and encourage them to continue to use it in between appointments in order to<br />
truly experience its effects. We’ve seen clients rebuying the product as a result, which means they are also believing in it.<br />
3. Run a staff incentive, such as giving each stylist a bottle of Smartbond, a sales target and a deadline to fi nish<br />
the bottle by, with the possibility of receiving a bonus if they reach their target. This really gets the team<br />
motivated to include Smartbond in every colour service.<br />
THE FIX<br />
Look at this fabulous transformation by<br />
@gracedalgleishx at @brookshair using the new<br />
Instant Highlights three-part system and new<br />
Shimmering Fuchsia #COLORFULHAIR shade.<br />
Follow the steps below to recreate this look:<br />
Step 1: Lighten up to 15 meches using the<br />
all-new Instant Highlights<br />
Step 2: Rinse and tone with #COLORFULHAIR<br />
Shimmering Fuchsia<br />
Step 3: Use Smartbond throughout<br />
Don’t forget to share your own transformations<br />
using @lorealpro #instanthighlights #smartbond<br />
RETAIL REHAB<br />
Colour needs to be cared<br />
for to keep it vibrant<br />
and radiant. Enriched<br />
with antioxidants and<br />
A-OX technology, Serie<br />
Expert Vitamino Color<br />
will help maintain salon<br />
fresh colour, leaving hair<br />
illuminated, soft and<br />
looking its best.<br />
26<br />
CREATIVE <strong>HEAD</strong>
Be a<br />
COLOUR<br />
ADDICT<br />
FROM BEAUTIFUL BRUNETTES TO UNICORN<br />
DREAMERS, GET ADDICTED TO COLOUR IN <strong>2018</strong> WITH<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
There’s no denying that a shimmer obsession<br />
has dominated the fashion and beauty industries<br />
lately. Make-up and clothes reflect this trend… and<br />
now your client’s hair can be too! Make your salon<br />
glimmer and glow with the new Colour Addict<br />
Shimmer palette from L’Oréal Professionnel. From<br />
multi-dimensional reflects to translucent metallic<br />
finishes, the looks that can be created with these<br />
shades are completely versatile and on-trend for all<br />
hair types. The current fascination with glistening<br />
filters, and more than one million posts on Instagram<br />
for #shimmer, this palette is set to create a buzz!<br />
HIGHLIGHTS<br />
Last year proved that hair colour is officially the new<br />
make-up, and this couldn’t be truer for shimmer!<br />
The pure reflect Metals by Majirel and DIA Richesse<br />
Milkshake shades will allow you to create stunning<br />
metallic and iridescent looks that clients are crazy for<br />
right now and, even better, allowing you to jump on<br />
to the must-have colour of the year, Ultraviolet, with<br />
DIA Richesse .20. And if that’s not enough, L’Oréal<br />
Professionnel has added Shimmering Fuchsia to its<br />
#COLORFULHAIR portfolio – this high vibrancy pink<br />
shade gives another level of endless possibilities to this<br />
already incredibly creative range.<br />
DO THIS NOW<br />
1) Make sure your teams are shimmer-ready by<br />
delving into the hype online and in the press, and<br />
encouraging them to familiarise themselves with<br />
L’Oréal Professionnel’s Colour Addict Shimmer.<br />
2) Get inspired and get creative! Start creating looks<br />
for your salon service menu that clients can get excited<br />
about; it’s the perfect excuse to tap into the silver, rosegold<br />
and purple trends that are everywhere right now.<br />
3) Don’t forget to share your creations with L’Oréal<br />
Professionnel on social media using the handle<br />
@lorealpro and the hashtags #daretobeaddicted,<br />
#smartbond, #lorealprouk. We love all the inspiration!<br />
Get further addicted to colour with L’Oréal Professionnel – visit lorealprofessionnel.co.uk or call 0800 0304034<br />
CREATIVE <strong>HEAD</strong><br />
27
#CHedit<br />
RISING STAR<br />
WHY DID YOU WANT TO<br />
BE A HAIRDRESSER?<br />
I spent a lot of time<br />
stumbling through<br />
life trying to find<br />
a way to positively<br />
channel my creativity<br />
and passion. I’ve<br />
always been an artist<br />
and hair is the media<br />
in which I’ve decided<br />
to work. I adore my<br />
job. Every day we<br />
have the opportunity<br />
to make someone<br />
feel special and good<br />
about themselves.<br />
TEGAN ROBERTSON<br />
AGE: 23<br />
SALON: NOT ANOTHER SALON<br />
WHAT HAVE BEEN YOUR HIGHLIGHTS SO FAR?<br />
The day I stumbled across Not Another<br />
Salon. It was that same day I finally felt<br />
as if I’d found my home. I’ve always felt<br />
like a bit of an alien, but I can happily say<br />
that I’ve found my tribe. Not only with<br />
the staff, but with the whole movement<br />
we’re creating and everyone involved. A<br />
movement of acceptance, positivity and<br />
craziness. Everyone is welcome.<br />
WHERE DO YOU SEE YOURSELF IN 10 YEARS’ TIME?<br />
I’ve always known that I have something<br />
special to offer the world. I’m not entirely<br />
sure what that is yet, but I’m working on<br />
it. I’d love to be educating and travelling<br />
the world, sharing my knowledge,<br />
alongside my values. In 10 years’ time,<br />
my aim would be to have the same<br />
enthusiasm and love for life as I do now.<br />
WHAT WOULD BE YOUR DREAM HAIRDRESSING GIG?<br />
I’d love to have my own hair and culturethemed<br />
chat show. I think it would be a hit!<br />
28
HOW OFTEN HAVE YOU WISHED YOU COULD WAVE A MAGIC WAND OVER YOUR<br />
CLIENT’S HAIR AND MAKE IT ALL BETTER? WHILE WE CAN’T QUITE MAKE THAT<br />
HAPPEN, WE HAVE DISCOVERED THE NEXT BEST THING: URBAN ALCHEMY<br />
THERE’S WASHING, THEN colouring, then<br />
styling and heating. Repeat that enough times,<br />
add in the crimes against hair your clients<br />
commit when they’re at home and external<br />
aggressors, such as hard water, and it’s no<br />
wonder their hair looks worse for wear when<br />
you see them in the salon. And then<br />
they ask you to fix it – as<br />
if you’re a magician!<br />
Fortunately, we have<br />
found the elixir.<br />
Urban Alchemy is new to the <strong>UK</strong><br />
and it believes all hairdressers<br />
are alchemists with the ability to<br />
transform or create. To help,<br />
the brand has crafted solutions for<br />
the daily challenges hairdressers<br />
and clients face. The brand<br />
launches with these two products,<br />
aimed at simplifying the lives of<br />
hairdressers – keep your eyes peeled<br />
for more to come!<br />
OPUS MAGNUM<br />
SIGNATURE CLEANSE<br />
• A deep-cleansing in-salon service, suitable for all clients<br />
• Removes silicones and prevents unwanted colour tones<br />
• Minimises the overlapping of colour shades and prepares<br />
the hair for lightening<br />
• Removes mineral and chlorine residue, such as iron,<br />
chalk, calcium and magnesium caused by old water pipes,<br />
as well as plastics found in low-quality products<br />
• High vitamin C content promotes hair growth and<br />
strengthens hair structure<br />
• 100 per cent vegan and exclusive to salons<br />
OPUS MAGNUM SALT<br />
SCRUB CLEANSE<br />
• A weekly at-home salt scrub for use after a signature<br />
cleanse treatment or on its own<br />
• Acts as a natural exfoliator, removing dead skin and<br />
sebum build-up<br />
• Stimulates blood circulation for a healthy scalp,<br />
promoting hair growth<br />
• Alleviates the itchiness after a colouring process and<br />
removes the chemical residues from the scalp<br />
• Restores the scalp’s natural moisture<br />
Call 0333 2412995, email info@new-flag.co.uk or visit urban-alchemy.com.<br />
Keep up with the latest news on Facebook /urbanalchemyuk and Instagram @urbanalchemyofficial<br />
CREATIVE <strong>HEAD</strong><br />
29
#CHedit<br />
Inside<br />
story<br />
DNA ARTSPACE NOTTINGHAM<br />
DNA ARTSPACE’s mission is to off er an alternative vision of the modern<br />
salon. Set up by former Most Wanted Business Thinker Angelo Vallillo with<br />
Dale Hearne, it’s a multi-functioning creative hub where clients can unwind,<br />
be inspired and be immersed in a new type of wellbeing. This is a salon<br />
that also benefi ts from years of experience from the founders – editorial<br />
and session work, travelling the world and working with the biggest names,<br />
and is a place where their expertise and energy comes together to off er<br />
something fresh. There’s no waiting area when you enter, instead there’s<br />
a sitting area upstairs akin to a living room. There’s a glass-sided cube<br />
dedicated to men’s grooming and a photographic studio that might be<br />
mid-shoot when clients visit. It’s also a space that will be hosting events<br />
including tarot card readings and jewellery showcases, as well as the DNA<br />
Learning Space academy. We’ve got a positive reading about it all…<br />
HOT BUYS<br />
CALMING INFLUENCE<br />
Want a relaxed vibe that brings<br />
out the best from your team<br />
and encourages your clients to<br />
chill? Then the Zen collection<br />
by Takara Belmont is perfect,<br />
with its champagne or black<br />
metalwork and textured, natural<br />
and earthy upholstery tones.<br />
We love the KU styling chair!<br />
FROM £675<br />
020 7515 0333<br />
takarahairdressing.co.uk<br />
now open<br />
BAD APPLE HAIR LICHFIELD<br />
The sixth salon in the group, you’ll find 3D<br />
interiors and pops of bold neon colour behind<br />
the green doors.<br />
30 CREATIVE <strong>HEAD</strong>
CALL FOR<br />
BACKUP<br />
THERE’S NOTHING MORE EXCITING THAN RUNNING<br />
A SUCCESSFUL SALON – AND THERE’S NOTHING<br />
MORE TIRING THAN DEALING WITH THE ‘BORING<br />
LEGAL BITS’ – SO LEAVE IT TO THE NHF<br />
IT CAN BE HARD to find time to deal with<br />
the admin and legal stuff when you’re busy<br />
running your salon, but they’re incredibly<br />
important. The NHF knows the hair<br />
and beauty industry inside-out and has<br />
been helping salon owners run profitable<br />
businesses for more than 75 years. That’s<br />
why you can be confident all aspects of<br />
your business are in safe hands.<br />
HELPLINE<br />
“We understand the legal and commercial<br />
complexities of running your own<br />
business,” says NHF chief executive,<br />
Hilary Hall. “This is why we offer our<br />
members a wide range of benefits<br />
including our 24/7, 365 days a year legal<br />
helpline – which is completely free.”<br />
This indispensable legal backup provides<br />
NHF members with sound and practical<br />
advice on how to deal with a range of<br />
common employment issues such as<br />
contracts, apprenticeship agreements,<br />
absence, redundancy, managing<br />
performance and maternity leave.<br />
PAY RATES<br />
The National Living Wage, National<br />
Minimum Wage (NMW) and<br />
Apprenticeship pay can be a legal<br />
nightmare, especially as minimum pay<br />
rates usually change every year. The NHF<br />
legal helpline offers indispensable backup<br />
for NHF members who need to be sure<br />
they are staying within the law. Apprentice<br />
rates will see the biggest increase this year,<br />
says NHF’s Hilary Hall, up 5.7 per cent.<br />
But the NHF cautions employers not to<br />
be caught out: an apprentice<br />
aged 19 or over must get<br />
the NMW appropriate<br />
for their age from the<br />
second year of their<br />
apprenticeship.<br />
JOIN THE NHF<br />
BEFORE THE END<br />
OF APRIL AND QUOTE<br />
CHM25 TO GET £25 OFF<br />
YOUR MEMBERSHIP<br />
HOW THE<br />
NHF CAN<br />
HELP YOU<br />
The NHF offers a range of<br />
business support services for<br />
salons, from legal, employment<br />
and financial advice to brilliant<br />
ideas for managing and boosting<br />
your business. For less than 75p<br />
a day, member benefits include:<br />
• Free 24/7 legal helpline<br />
• Free employment and chair<br />
renting contracts<br />
• Free advice on health<br />
and safety<br />
• Discounts on industryspecific<br />
insurance<br />
WAGES AT A GLANCE<br />
YEAR 25 AND OVER 21 TO 24 18 TO 20 UNDER 18 APPRENTICE*<br />
APRIL 2017 £7.50 £7.05 £5.60 £4.05 £3.50<br />
APRIL <strong>2018</strong> £7.83 £7.38 £5.90 £4.20 £3.70<br />
FEE!<br />
*Apprentices aged 19 or over must get the NMW appropriate for their age in the second year of their apprenticeship<br />
To find out more about the NHF and what it can offer you, call 01234 831965 or visit nhf.info<br />
CREATIVE <strong>HEAD</strong><br />
31
32<br />
THE SECRET OF…<br />
SOCIAL MEDIA SUCCESS<br />
IT’S UNDENIABLE – social media<br />
is a vital tool for salons to interact<br />
with clients. Here, Charlotte Newton,<br />
senior manager of EMEA marketing<br />
for MINDBODY, gives 5 top tips for<br />
social success…<br />
In today’s on-demand world,<br />
customers expect instant results.<br />
If they are using social media to<br />
look for a salon, it’s so much more<br />
powerful if they can fi nd, book<br />
and pay for your services in that<br />
moment. Make sure that your<br />
appointment system is linked to your<br />
Facebook page and you have an<br />
easy link through to your Instagram.<br />
Mobile is everything and it’s likely<br />
many customers will be viewing<br />
posts on the go. Give them the<br />
best experience with content that’s<br />
optimised for all platforms.<br />
Keep your accounts up-to-date<br />
with regular updates and news.<br />
If someone sees your profi le hasn’t<br />
been updated for a while, they are<br />
much less likely to engage with you.<br />
First impressions count, so if the<br />
fi rst time someone meets you is on<br />
social media, make sure that the<br />
experience matches the one they’ll<br />
get in the salon.<br />
Respond to your customers<br />
messages and feedback. Whether<br />
good or bad, If a customer posts<br />
something on one of your accounts,<br />
acknowledge them and try to resolve<br />
any issues.<br />
IN ASSOCIATION WITH<br />
For more salon-savvy secrets by MINDBODY,<br />
visit uk.mindbodyonline.com<br />
THE BUSINESS EDIT<br />
ARE YOU READY<br />
FOR GDPR?<br />
THE GENERAL DATA PROTECTION<br />
REGULATION (GDPR) comes into<br />
force on 25 May and brings with it new<br />
data protection, security and consent<br />
responsibilities that all businesses will need<br />
to comply with. If they don’t, they’ll risk<br />
large fines and penalties.<br />
This could have a huge impact on salons:<br />
it affects how you maintain and manage<br />
client and team records, contact details,<br />
children’s names, allergy test results and<br />
medical information.<br />
And that’s not all; it will also mean that<br />
if businesses want to carry on sending out<br />
marketing or promotional information,<br />
appointment reminders or offers to clients,<br />
they will need to be able to show clients have<br />
given their specific consent to receive this.<br />
Get it wrong, and businesses can be fined<br />
anything from 2 per cent to 4 per cent of<br />
their annual turnover.<br />
Yet when the NHF carried out a survey<br />
of nearly 200 members to find out how<br />
well-prepared the industry is for this major<br />
change, the results were not promising.<br />
Nearly two-thirds (65 per cent) admitted<br />
either to not knowing anything or not<br />
knowing “much” about GDPR and its<br />
implications. More than half (57 per cent)<br />
said they had “no idea what we need to do”<br />
(see page 34 for more).<br />
“If you do any of the following, GDPR will<br />
apply to your salon and you need to review<br />
your processes and policies to ensure that<br />
you are performing them in line with the<br />
JULIE HENSMAN HENSMANS<br />
regulations,” warns Laura Knight, director<br />
at brand communications consultancy, KWS.<br />
•Email or text clients<br />
•Store information about clients – either on<br />
a computer or on paper<br />
•Monitor your salon with CCTV<br />
•Store CVs – of both employees and<br />
prospective candidates<br />
•Hold next of kin contact details for staff<br />
or customers<br />
•Have an online booking facility<br />
•Collect contact details for clients access to<br />
your salon WIFI<br />
•Hold information on clients aged under 16<br />
And that’s just a selection. But Laura<br />
continues that the first step is to review<br />
what data you hold – on customers, staff and<br />
suppliers – why you have it, what you do<br />
with it and where it is stored.<br />
“GDPR requires you to have proof of<br />
clear, specific and freely-given consent<br />
from individuals, so it’s likely you will need<br />
to refresh your consent in order to send<br />
marketing emails/texts to clients,” she says.<br />
“You also need a record of their consent.”<br />
Ensure your privacy policy is clear on why<br />
you hold data, what you do with it, where it<br />
is stored, for how long, and how someone<br />
can request for their data to be removed.<br />
This is also something the whole team<br />
needs to be involved with, so make sure<br />
you tell staff about GDPR, ensure they<br />
understand the new requirements and build<br />
in a process to regularly review and<br />
update customer data.<br />
“When we heard about GDPR late last year, we spoke to a<br />
GDPR specialist to demystify it. This helped us recognise<br />
where and how we needed to change and tackled the important<br />
communication with our clients about holding their records. Our privacy<br />
policy explains why we hold their data and what it will be used for:<br />
colour records, text appointment reminders and for those agreeing to<br />
receive promotional material, a monthly newsletter and birthday and<br />
Christmas cards. It took us three months, but every existing client has given us permission<br />
to store their data, and those who asked us to remove them, we did it immediately, and we<br />
take their details every time they book. The few inactive clients who haven’t confirmed will be<br />
removed by the deadline. Transparency is key and we display our policy on the reception desk<br />
and on our website. Next stop is running through the same process with our team!”<br />
CREATIVE <strong>HEAD</strong>
#BusinessEdit<br />
BUSINESS<br />
BUILDER<br />
Want to plump up your<br />
profits? There’s more to<br />
the salon than hair – as<br />
part of the Festival of<br />
Colour, Salon Services<br />
is offering buy three<br />
get one free across gel<br />
and nail polish! Both<br />
services are easy to<br />
add-on in a hair salon,<br />
especially when clients<br />
are having colour<br />
treatments and are<br />
spending longer<br />
in that chair...<br />
THE SERVICE STATION<br />
In association with<br />
Innovative launches, expert advice and business<br />
boosting ideas – drop in and feel the buzz!<br />
ON RIGHT NOW<br />
It’s the Festival of Colour at Salon Services!<br />
There’s an amazing offer; buy five tubes of colour<br />
and get one free! And you can mix and match<br />
across brands, including colour legend Guy<br />
Tang’s new #mydentity and the brilliant Kenra<br />
Color! Be quick – it ends on 31 <strong>March</strong>.<br />
TEACH<br />
ME!<br />
While we’re in<br />
the mood for<br />
colour, how about<br />
building up your<br />
balayage skills?<br />
The Freehand<br />
Hair Painting<br />
course is perfect<br />
– the trend right<br />
now is all about<br />
technique, so<br />
visit salonservices.com<br />
for dates<br />
near you.<br />
WELL-GROOMED<br />
BUYS FOR THE BOYS AT<br />
We love something new to get excited about, and<br />
boy, is Salon Services delivering the goods! Meet<br />
Burban, available across stores and online – this<br />
exclusive own-brand range includes products<br />
for all barbering and grooming needs, and was<br />
developed with the help of Mike Taylor, one of<br />
the <strong>UK</strong>’s leading barbers and educators. We’re<br />
particularly keen on the new Beard Balm, which<br />
keeps bristly beards detangled and itch-free!<br />
ASK ME<br />
ANYTHING<br />
THERE ARE EXPERTS INSIDE<br />
EVERY BRANCH OF SALON<br />
SERVICES, WITH KNOWLEDGE<br />
TO SHARE, SO JUST ASK!<br />
Meet Salon Services Top<br />
Store Manager of the<br />
Year winner, Paul Owen,<br />
based in Cardiff<br />
Q: How can I achieve<br />
the perfect grey/silver?<br />
A: “To properly prepare<br />
your client for the tinting<br />
process, and to show the<br />
dye’s true colour, the hair<br />
needs to be bleached to<br />
a level 10 platinum. This<br />
isn’t always achievable<br />
with one appointment –<br />
something that can be hard<br />
for our customers’ clients<br />
to understand! I always<br />
recommend that Olaplex<br />
should be used during<br />
every step of the process,<br />
as this allows you to rebuild<br />
the strength, structure and<br />
integrity of hair. One of the<br />
best products to achieve<br />
the lift is Guy Tang’s<br />
#mydentity Big 9 – which<br />
can lift nine levels in one<br />
sitting. #mydentity allows<br />
stylists to recreate some<br />
of the hottest colour trends,<br />
as well as more natural<br />
looks, and includes premixed<br />
formulas of on-trend<br />
hues such as silver, rose<br />
gold and smoky lavender.<br />
Our customers love it!”<br />
FOR ADVICE ON HOW TO BUILD YOUR BUSINESS, CALL 0330 1231907 OR VISIT SALON-SERVICES.COM<br />
CREATIVE <strong>HEAD</strong><br />
33
n target<br />
Your targeted toolbox to help build your<br />
salon business bigger and better, in association<br />
with Salon iQ and the <strong>Creative</strong> <strong>HEAD</strong> Reader Panel<br />
Methodology: survey conducted by Independent Survey Solutions in a poll of 50 salons<br />
employing four or more staff and spread geographically across the <strong>UK</strong><br />
KICK-ASS COLOUR<br />
There’s a reason <strong>Creative</strong> <strong>HEAD</strong> has unveiled<br />
a new colour brand, PAINT (free with this issue<br />
and online at creativeheadmag.com/paint).<br />
The spotlight is on professional colour, and<br />
social media is exploding with images of colour<br />
transformations that are driving client interest<br />
and possible business. To encourage clients to<br />
banish the box dye and hit <strong>UK</strong> salons instead,<br />
the focus needs to be on technique and<br />
expert application and advice. Use your social<br />
media channels to illustrate all that – along<br />
with transparent costs, time and no fi lters – it’s<br />
brilliant advertising without the big bill.<br />
Top three reasons clients colour their hair<br />
1. TO COVER GREY<br />
2. TO FOLLOW TRENDS<br />
3. TO ENHANCE NATURAL COLOUR<br />
What is the average time between colour<br />
appointments?<br />
SEVEN WEEKS<br />
Are colour clients more likely to spend on<br />
backwash treatments?<br />
YES 96%<br />
AVERAGE RETAIL TURNOVER<br />
8.3%<br />
AVERAGE CLIENT SPEND (EX. VAT)<br />
£48.48<br />
NEW CLIENTS ACCOUNT FOR<br />
8.5% OF VISITS<br />
(January <strong>2018</strong>)<br />
“Colour clients are<br />
very keen to spend<br />
money on backwash<br />
treatments, especially<br />
if they are delivered in a<br />
pampering environment.<br />
Beauty and hairdressing<br />
seem to be merging…”<br />
BEVERLEY BATES, THE RETREAT<br />
ARE YOU<br />
ON TARGET?<br />
Business in January compared<br />
with December?<br />
STABLE<br />
6%<br />
DECLINING<br />
94%<br />
Business in January compared<br />
with January last year?<br />
STABLE<br />
6%<br />
DECLINING<br />
11%<br />
GROWING<br />
83%<br />
SNAPSHOT<br />
HOW WAS COLOUR BUSINESS LOOKING<br />
IN <strong>UK</strong> SALONS IN JANUARY?<br />
221<br />
The average number<br />
of colour clients<br />
per salon<br />
34%<br />
The percentage of<br />
in-salon services<br />
that were colour<br />
10<br />
The average number<br />
of weeks between<br />
colour visits<br />
£67<br />
The average spend<br />
per colour client<br />
WANT SALON IQ TO HELP YOU STAY ON TARGET? CALL ON 01892 280123 OR VISIT SALONIQ.COM<br />
34<br />
CREATIVE <strong>HEAD</strong>
#BusinessEdit<br />
STEPHANIE<br />
STEVENSON<br />
PROSTYLES<br />
WHAT IS IT THAT MAKES<br />
PROSTYLES UNIQUE?<br />
We’ve taken a new approach<br />
to extensions, by going to<br />
the top 10 per cent of salons<br />
and asking them what<br />
they needed and what they<br />
thought was missing from<br />
existing extension brands.<br />
It helped us change the<br />
way we look at everything –<br />
including the options for hair<br />
quality, hair length and, most<br />
importantly, colour choices.<br />
Our creative team are session<br />
and fashion stylists, giving<br />
them access to the colour<br />
trends, which allows us to<br />
change our colours for salons<br />
to remain current.<br />
HOW IMPORTANT IS<br />
EDUCATION?<br />
There is a growth in courses<br />
available from brands and<br />
wholesalers which lead<br />
stylists to believe they<br />
are ‘qualified’. So many<br />
adverse results and court<br />
actions stem from a lack of<br />
knowledge in application.<br />
We offer City & Guilds<br />
qualifications to all our new<br />
salons and train existing<br />
operators to these standards.<br />
WHAT PLANS DO YOU HAVE<br />
FOR THE YEAR A<strong>HEAD</strong>?<br />
We’re at Salon Smart this<br />
month, and we’re so excited<br />
to share with everyone our<br />
new brochure. We are also<br />
launching Big Hair No Care,<br />
a collection of wigs and<br />
clip-in extensions for afro<br />
hair created by the brilliant<br />
Freddie Harrel. We’re<br />
expanding fast and excited to<br />
see where <strong>2018</strong> takes us!<br />
Q<br />
A<br />
TAKE TO TWITTER AND QUIZ YOUR HAIR HEROES!<br />
NICOLA CLARKE<br />
NICOLA CLARKE @ JOHN FRIEDA<br />
What has been your most challenging colour job working at Fashion Week alongside<br />
Sam McKnight and why?<br />
Jay Birmingham @jaybirminghamhair<br />
Probably colouring hair in bathrooms in odd venues. I had to colour a model’s hair in a toilet<br />
which wasn’t the easiest thing to do – wash hair in a tiny sink with separate hot and cold taps.<br />
That was for a Ralph Lauren show in New York.<br />
If you could do anyone’s hair past or present, who would it be?<br />
Amy Fish @amyfishcolour<br />
Blondie’s Debbie Harry in the ’70s or ’80s!<br />
As someone who is vastly experienced as a colourist, how do you keep your ideas fresh<br />
and relevant? Are there particular things you are influenced by?<br />
Andria Kaisharis @fowler35LDN<br />
I work with artists and relevant people so it’s a collaboration and we push one another as<br />
artists, it also makes life a whole lot more interesting.<br />
Do you think social media and retouching is having a positive or negative effect on<br />
the use of colour?<br />
Melissa Timperley @melissasalons<br />
Having been in hairdressing for so long, it’s a job I’ve always had to do – explaining what’s<br />
been retouched and what’s achievable. It was the same with magazines. You just have to<br />
remember that nobody puts up their worst pictures and normally there has been a level of<br />
retouching with most images.<br />
What is the worst colour nightmare experience you have had, and how did you deal with it?<br />
A persistent @melissasalons<br />
Normally it’s when you’re working on a client that thinks they’re a colourist and they think<br />
they know more than you, and you make the mistake of listening to them.<br />
What advice do you have for colourists that want to get involved in the session industry?<br />
Casey Coleman @caseychair<br />
Either contact an agent or get in contact with a stylist whose work you love and ask if they<br />
need help. Be flexible and accommodating – it’s hard work and long hours.<br />
Next month: It List It Guy, Ky Wilson. Tweet us your questions @creativeheadmag<br />
CREATIVE <strong>HEAD</strong><br />
35
#BusinessEdit<br />
Concerns over<br />
government<br />
‘T Levels’<br />
THE NHF has raised concerns about the<br />
government’s plans to develop new collegebased<br />
technical qualifications, or ‘T Levels’,<br />
for hair and beauty, following the May<br />
launch of new ‘trailblazer’ apprenticeships<br />
for hair professionals.<br />
Trailblazer apprenticeships are set<br />
at a higher standard and cover a wider<br />
range of skills than the older ‘framework’<br />
apprenticeships.<br />
An NHF survey revealed 97 per cent<br />
of employers saw apprenticeships as the<br />
preferred route into hairdressing. T Levels<br />
will include mandatory work placements,<br />
but not nearly as much as under an<br />
apprenticeship.<br />
However, to convince employers that an<br />
apprenticeship and a T Level gave learners<br />
the same ‘salon-ready’ skills, businesses<br />
would want all learners on T Levels to<br />
take the same independent, end-point<br />
assessment that apprentices have to pass.<br />
CHILDCARE HELP<br />
SET TO BE CHANGED<br />
A NEW TAX-FREE childcare scheme will replace<br />
childcare vouchers from April. The new scheme<br />
offers tax-free childcare worth up to £2,000 a<br />
year to eligible parents, a benefi t<br />
that could help more parents<br />
stay in work. To qualify,<br />
each parent must be<br />
aged over 21 and<br />
working, earning an<br />
average of at least £120<br />
per week and employed<br />
or self-employed.<br />
CHARGING 5P<br />
FOR PLASTIC BAGS<br />
IS TO BE EXTENDED TO<br />
ALL ENGLISH RETAILERS,<br />
NOT JUST THOSE<br />
EMPLOYING MORE<br />
THAN 250 STAFF<br />
TWO-THIRDS UNPREPARED<br />
FOR NEW DATA LAWS<br />
NEARLY TWO-THIRDS (65 per cent)<br />
of NHF members surveyed about<br />
the new General Data Protection<br />
Regulation (GDPR) admit to not<br />
knowing “much” or “anything at all”<br />
about it and its implications.<br />
The new data protection law, which<br />
comes into force on 25 May, will<br />
affect how salons keep, maintain<br />
and manage client and team records,<br />
client contact details, children’s<br />
names, allergy test results and any<br />
medical information.<br />
It will also mean if businesses want<br />
to carry on sending out promotional<br />
information, appointment reminders<br />
or offers to clients, they will need to<br />
be able to show clients have given<br />
HAVE YOU STARTED TO CHANGE HOW YOU HANDLE DATA IN YOUR<br />
BUSINESS READY FOR THE GDPR DEADLINE?<br />
Yes we have started<br />
to make changes<br />
It’s on our radar but we<br />
haven’t started yet<br />
No, we have no<br />
idea what to do<br />
their specific consent to receive this.<br />
Get it wrong, and businesses can be<br />
fined anything from 2 per cent to 4<br />
per cent of their annual turnover.<br />
More than half (57 per cent) said<br />
they had “no idea what we need<br />
to do”, while a third (33 per cent)<br />
conceded it was “on their radar” but<br />
they had, as yet, not taken steps to do<br />
anything about it.<br />
Hilary Hall, chief executive of the<br />
NHF, said: “When you’re busy, things<br />
like data management can easily<br />
slip down the to-do list. But GDPR is<br />
something salon owners need to be<br />
engaging with right now.”<br />
Watch the NHF GDPR webinars on<br />
6 <strong>March</strong> and 17 April at nhf.info<br />
0% 10% 20% 30% 40% 50% 60%<br />
WHICH STATEMENT DEFINES HOW YOU FEEL ABOUT GDPR BEING ENFORCED?<br />
I’m extremely worried<br />
I’m conscious I need<br />
to make changes<br />
I’m not worried at all<br />
It’s yet another thing we<br />
have to worry about<br />
0% 10% 20% 30% 40% 50%<br />
Hair apprenticeships fall by 8 per cent<br />
GOVERNMENT FIGURES HAVE shown a further steep decline in the<br />
number of people starting apprenticeships, while hairdressing apprenticeships<br />
haven’t been hit quite as hard.<br />
In hairdressing, the number starting apprenticeships in 2017 fell by 8 per<br />
cent compared with the previous year and 11 per cent for barbering. Across all<br />
sectors, figures from the Department for Education revealed a drop of 27 per<br />
cent in August to October 2017 compared with the same period in 2016.<br />
To find out more information and how to join the NHF, call 01234 831965 or visit nhf.info<br />
36<br />
CREATIVE <strong>HEAD</strong>
#BusinessEdit<br />
KEN’S CLINIC<br />
GOT A BUSINESS <strong>HEAD</strong>ACHE?<br />
LET KEN WEST, DIRECTOR OF BUSINESS<br />
EXPERTS 3•6•5, OFFER A PERSONAL PRESCRIPTION<br />
LIFE<br />
LESSONS<br />
KEN’S DIAGNOSIS<br />
SEE<br />
KEN WEST<br />
SPEAK AT<br />
25 MARCH AT THE PARK<br />
PLAZA, LONDON<br />
This is a super question Melissa and<br />
one that has an apparently simple and<br />
yet complex answer. ‘Expand when you<br />
are ready to’. So why is that simple and yet<br />
complex? Well, far too often salon owners<br />
open a second salon for the wrong reason –<br />
ego! Many of us want to grow but big does<br />
not always mean beautiful. I know many<br />
salon owners who make a fabulous living<br />
out of one beautifully formed salon.<br />
The right prices, the perfect team, a<br />
wonderful clientele and more importantly a<br />
healthy profit margin. Ego is not a bad thing<br />
but sometimes it can lead you to make rash<br />
decisions, especially when<br />
faced with what looks<br />
like an opportunity. A<br />
business for sale, an<br />
empty unit to let, they<br />
can be very tempting.<br />
So when is it right<br />
to grow? Well it’s<br />
a bit like life<br />
really, we<br />
move when<br />
our existing<br />
house is<br />
too small or<br />
when those<br />
we love feel<br />
the time is<br />
right to leave<br />
home and we<br />
If someone is<br />
thinking of<br />
opening a second<br />
salon, what<br />
advice would<br />
you give them?<br />
MELISSA TIMPERLEY,<br />
MELISSA TIMPERLEY SALON<br />
decide to grow with them. If your salon is<br />
too busy and your team utilisation numbers<br />
are too high, then the time could be right<br />
to look for a bigger or second ‘home’. But<br />
just like moving home, make sure you can<br />
afford it. Opening a salon is expensive.<br />
You need two things, start-up capital and<br />
working capital. Your first salon should<br />
ideally be producing enough surplus<br />
cash to tide you over the initial start-up<br />
period that any salon has. It will probably<br />
take three to six months before you<br />
have an income near to your break even<br />
point. Larger salon groups often plan for<br />
much longer. Rent, rates, overheads and<br />
guaranteed salaries all have to be paid from<br />
somewhere, and cash flow in a new salon is<br />
always a challenge.<br />
Splitting your existing team to man a new<br />
salon can often mean twice the overheads<br />
with the same total income. However, if you<br />
have ‘children ready to leave home’, it is far<br />
better to combine your talents to provide an<br />
opportunity for an amazing stylist than to<br />
lose them completely. This would of course<br />
require their financial commitment and<br />
therefore a share of the potential<br />
risk to make this happen. Expansion is<br />
exciting and I would hate to pour cold<br />
water onto anyone’s dreams, but I have<br />
also been saddened by seeing someone lose<br />
everything they had worked for<br />
by expanding too soon.<br />
DO YOU HAVE A BUSINESS <strong>HEAD</strong>ACHE YOU’D LIKE KEN TO<br />
HELP WITH? Email KenW@365Hair.com or tweet @creativeheadmag<br />
GAVIN<br />
HOARE<br />
RICHARD WARD<br />
HAIR & METROSPA<br />
SEE<br />
GAVIN<br />
HOARE AT<br />
25 MARCH AT THE PARK<br />
PLAZA, LONDON<br />
Learn to listen. As an<br />
industry, we love talking<br />
about ourselves, but we<br />
must never lose sight that a<br />
client appointment is about<br />
them! So talk the business<br />
of hair before you get onto<br />
the niceties and be the<br />
expert you are trained to be.<br />
Concentrate on the<br />
long game. Grow your<br />
own team and cultivate a<br />
culture of delivering great<br />
service. Give your team<br />
the autonomy to deliver<br />
professional, educated<br />
advice whatever their role.<br />
Match-make your<br />
clients to the right team<br />
member and watch the<br />
relationship grow. In an<br />
industry of individuals,<br />
it’s essential that whoever<br />
is taking our bookings<br />
is educated on not only<br />
the services we offer, but<br />
also in understanding the<br />
sensibilities of the team.<br />
Never believe that you<br />
only have to say things<br />
once to your team.<br />
Instigating change on the<br />
salon floor is a constant<br />
drip feed of information.<br />
CREATIVE <strong>HEAD</strong><br />
37
CREATIVE<strong>HEAD</strong>MAG.COM/MOSTWANTED<br />
CREATIVE<strong>HEAD</strong>MAG.COM/THEITLIST<br />
@creativeheadmag.com #MWIT18
WE ARE GO!<br />
MOST WANTED<br />
AND THE IT LIST<br />
CREATIVE <strong>HEAD</strong> CELEBRATES PEOPLE<br />
<strong>2018</strong><br />
WHO DO REMARKABLE THINGS<br />
event<br />
<strong>2018</strong>
<strong>2018</strong><br />
WOULD THE<br />
STARS OF SALON<br />
AND SESSION<br />
PLEASE<br />
STAND UP?<br />
CREATIVE <strong>HEAD</strong>’S MOST WANTED AWARDS CELEBRATE CREATIVE<br />
SKILLS AND BUSINESS EXCELLENCE IN ALL AREAS OF HAIRDRESSING
INDIVIDUAL AWARDS<br />
TEAM AWARDS<br />
MALE GROOMING<br />
SPECIALIST<br />
For a salon or session hairdresser demonstrating<br />
stand-out work in men’s hair<br />
Category sponsor<br />
AWARD FOR<br />
INNOVATION<br />
Rewarding an original hairdressing initiative that has<br />
proven successful, either for the salon business or for<br />
the industry at large<br />
Category sponsor<br />
BEST SALON TEAM<br />
For teamwork at its best<br />
Category sponsor<br />
CREATIVE TALENT<br />
For a creative director or senior stylist with exceptional<br />
artistic skill and commercial expertise<br />
Category sponsor<br />
BUSINESS THINKER<br />
For a salon owner or director who has built an<br />
outstanding salon business<br />
Category sponsor<br />
HAIR TREND<br />
For the best on-trend image of the year<br />
Category sponsor<br />
SESSION STYLIST<br />
For the most exciting hairdresser<br />
working in fashion<br />
BY NOMINATION ONLY<br />
Category sponsor<br />
BEST LOCAL SALON<br />
For a salon that best serves<br />
its local community<br />
Category sponsor<br />
BEST SALON<br />
EXPERIENCE<br />
For a salon that delivers<br />
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Category sponsor<br />
COLOUR EXPERT<br />
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STAY TUNED<br />
ENTRY DEADLINE Monday 14 May<br />
ENTRY FORMS creativeheadmag.com/mostwanted<br />
FOLLOW US @creativeheadmag #MWIT18<br />
TALK TO US 01434 610940 / events@alfol.co.uk
WORK HARD.<br />
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CREATIVE <strong>HEAD</strong>’S SEARCH FOR NEW INDUSTRY STARS
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ENTRY DEADLINE Monday 21 May<br />
ENTRY FORMS creativeheadmag.com/theitlist<br />
FOLLOW US @creativeheadmag #MWIT18<br />
TALK TO US 01434 610940 / events@alfol.co.uk<br />
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Andrew Mulvenna, Andrew Mulvenna<br />
Monica Teodoro, L’Oréal Professionnel<br />
Sarah Guild, BrandSTAND<br />
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Zoë Vears, Salon Success<br />
Hari Efthymiades,<br />
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Jennifer Linton & Joanna MacDonald,<br />
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Dale Hollinshead, Hazel & Haydn<br />
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Boy<br />
meets<br />
girl<br />
To celebrate talent across the Aveda salon network, the brand is<br />
hosting a running series of #AvedaArtist competitions, where<br />
stylists enter creative images on social media with a chance to<br />
win a shoot day mentored by one of the Aveda Artistic team.<br />
Winners Kara Welsh, David McIntosh and Barry Spears from<br />
James Dun’s House in Scotland were invited to direct their own<br />
shoot at Aveda in central London, tasked with the theme<br />
of gender fluidity. What would the Aveda Artists create?<br />
PHOTOGRAPHY BY DANIEL SIMS<br />
46<br />
CREATIVE <strong>HEAD</strong>
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
CREATIVE <strong>HEAD</strong><br />
47
“After doing London Fashion Week for the first time,<br />
I realised I really enjoyed creating more unconventional<br />
looks, so I entered the #AvedaArtist competition.<br />
We took inspiration from Prada A/W17, where the hair<br />
was a wet-look texture with a lot of baby hairs”<br />
GO ONLINE to see all the competition<br />
entries by searching #avedaartist<br />
on Instagram, and visit @Aveda<strong>UK</strong><br />
KARA WELSH, JAMES DUN’S HOUSE<br />
@karalwelsh @jdhaveda @jdhglasgow<br />
48 CREATIVE <strong>HEAD</strong>
“I entered the #AvedaArtist<br />
competition because it gives<br />
you a great platform to create<br />
something you envisage.<br />
This look is Sports Illustrated<br />
meets Kurt Cobain! Beachy,<br />
grungy, filled with texture”<br />
“I wanted to push myself<br />
creatively. I did some<br />
session work years ago,<br />
but have been salon-based<br />
since. To come back to it<br />
and learn new things on<br />
a shoot is fantastic!”<br />
DAVID MCINTOSH, JAMES DUN’S HOUSE<br />
@dpmhair @jdhaveda @jdhglasgow<br />
HAIR Kara Welsh, David McIntosh and Barry Spears, James Dun’s House. AVEDA CREATIVE DIRECTION Jack Cunningham-Rose<br />
(@misterhaircolour) and Luke Castillo (@lukeccastillo). MAKE-UP Lucy Broggio (@lucy.broggio_mua)<br />
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
BARRY SPEARS, JAMES DUN’S HOUSE<br />
@barryspearshairx @jdhaveda @jdhglasgow<br />
CREATIVE <strong>HEAD</strong><br />
49
CREATIVE <strong>HEAD</strong> EDUCATION<br />
e ducation<br />
"Over to me!"<br />
OUR<br />
FEATURED ARTIST<br />
IN MARCH IS<br />
CHRISTOPHER BROOKER<br />
He created some of the most iconic haircuts of<br />
the ‘60s – The Firefly, Brush, and Thatch. Now Vidal’s<br />
former creative director and right-hand man is here<br />
to share his stories and his insight!<br />
e ducation<br />
<strong>HEAD</strong> ONLINE NOW!<br />
CREATIVE<strong>HEAD</strong>MAG.COM/EDUCATION
NEW BC<br />
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BC BONACURE is a great range and<br />
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GARY TAYLOR<br />
EDWARD & CO
Schwarzkopf Professional<br />
believes beauty is both inside and<br />
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THIS IS<br />
and we’re a miß i!<br />
WE WANT TO CELEBRATE COLOUR AND THE ARTISTS CREATING IT; TO HAVE A FRANK AND OPEN<br />
CONVERSATION ABOUT SALON COLOUR – HOW IT’S REPRESENTED ONLINE, CLIENT EXPECTATIONS;<br />
TO SHARE AND GROW COLOUR SKILLS, IDEAS AND FORMULAS. LET’S WORK TOGETHER…<br />
WHAT DOES IT INCLUDE?<br />
● A stellar panel of colourists – the PAINTERS – who’ll share images,<br />
experiences, formulas, opinions, videos, favourite looks… and more!<br />
● Colour collections<br />
● New launches and services<br />
● The latest trends from the runways<br />
● Spotlights on stellar colourists – established and up-and-coming<br />
● Colour events and competitions<br />
● Step by steps and techniques<br />
● Videos<br />
● Formulas<br />
● #ColourIRL – looks from the salon in an Instagram feed bar!<br />
S/S18<br />
Live yr<br />
life in<br />
COLOUR<br />
In print<br />
Spring/Summer <strong>2018</strong><br />
FREE with this issue!<br />
CREATIVE<strong>HEAD</strong>MAG.COM/PAINT
52<br />
CREATIVE <strong>HEAD</strong>
T R U E T O<br />
FORM<br />
THESE ARE TESTING TIMES, AND COLLECTIVE ACTION IS USURPING THE CULT OF<br />
PERSONALITY, LEAVING CELEBRITY-LED FASHION LOOKING STALE. SASSOON’S<br />
SALON COLLECTION REFLECTS HOW TRADITIONAL FRENCH WORKWEAR LABELS<br />
HAVE BECOME A SOURCE OF INSPIRATION. NATURAL AND EFFORTLESS RESULTS<br />
ARE ACHIEVED THROUGH HONED CUTTING THAT APPEARS INVISIBLE; COLOUR IS<br />
DELIVERED WITH PRECISION. THIS IS FORM<br />
PHOTOGRAPHY BY BENJAMIN VN<strong>UK</strong><br />
CREATIVE <strong>HEAD</strong><br />
53
54<br />
CREATIVE <strong>HEAD</strong>
CREATIVE <strong>HEAD</strong><br />
55
56<br />
CREATIVE <strong>HEAD</strong>
HAIR The Sassoon International <strong>Creative</strong> Team, led by Mark Hayes. MAKE-UP Daniel Koleric. STYLING Lucie Perrier<br />
CREATIVE <strong>HEAD</strong><br />
57
58<br />
CREATIVE <strong>HEAD</strong>
CREATIVE <strong>HEAD</strong> ADVERTORIAL<br />
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60 CREATIVE <strong>HEAD</strong>
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CREATIVE <strong>HEAD</strong> 61
THE<br />
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62<br />
CREATIVE <strong>HEAD</strong>
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63
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65
For the convenience of shopping online and in store visit: www.salon-services.co.uk
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COME<br />
TOGETHER<br />
MOST WANTED CREATIVE TALENT WINNER, CRAIG CHAPMAN, SHARES<br />
WITH US HOW, THANKS TO HIS MENTOR’S SUPPORT, A SALON OWNER<br />
FROM CORNWALL NOW RUNS A NATIONWIDE CREATIVE AGENCY.<br />
THE TALE IS SET AGAINST A STUNNING PHOTO SHOOT CREATED<br />
WITH REDKEN, EXCLUSIVELY FOR CREATIVE <strong>HEAD</strong><br />
PHOTOGRAPHY BY BARRY JEFFREY<br />
68<br />
CREATIVE <strong>HEAD</strong>
“Raising your profile outside your area<br />
when you’re from a small town in Cornwall<br />
isn’t the easiest to achieve. And that’s<br />
where HAIRDOTCOM found its roots; it’s<br />
my session styling company that offers<br />
creative hair for editorial, TV campaigns<br />
and celebrities. It was designed not only<br />
to expand my career beyond being a salon<br />
owner, but also to provide opportunities for<br />
stylists to work in London without having<br />
to make the move there”<br />
CREATIVE <strong>HEAD</strong><br />
69
“HAIRDOTCOM is represented by Alchemy<br />
for the Eyes, which specialises in booking TV<br />
and music jobs. It has led to some exciting<br />
projects, such as working with Steps, Kylie<br />
Minogue and DHC skincare; we’ve even<br />
taken a team over to Cannes Film Festival<br />
and styled Gemma Arterton, the De Niro<br />
family and Trudie Styler. But the cherry on<br />
top so far has been The Voice <strong>UK</strong>, where I’ve<br />
taken members of my salon team, as well as<br />
hair buddies such as Matt Gavin, Ashleigh<br />
Hodges, Laura Kulik and Rebecca Wilcox.<br />
We’ve been supported by Redken, Balmain<br />
Paris Hair Couture, Trendco and Hair by<br />
Sleek with products, extensions and wigs.<br />
On one show alone we had 60 people to look<br />
after, including dancers, bands and choirs…<br />
and we’ve bagged The Voice <strong>UK</strong> for <strong>2018</strong>!”<br />
70<br />
CREATIVE <strong>HEAD</strong>
HAIR Craig Chapman using Redken and Trendco, with Matt Gavin, Ashleigh Hodges and<br />
Rebecca Wilcox. MAKE-UP Joanna Bernacka-Pettit using MAC. STYLING Magdalena Jacobs<br />
“My proudest achievement is that<br />
all this is based from Launceston,<br />
with a bunch of creatives scattered<br />
all around the <strong>UK</strong> – Roberto Muroni<br />
and Leighanne Regan are our newest<br />
HAIRDOTCOM comrades! Between us<br />
we have lots of front covers and hair<br />
features published across the globe,<br />
as well as work for TV shows, pop<br />
sensations and A-list celebrities.<br />
And more is still to come…”<br />
AND THAT’S<br />
JUST PART OF THE<br />
STORY. CRAIG WOULD<br />
LIKE TO SAY A HUGE<br />
THANK YOU TO<br />
SOMEONE SPECIAL...<br />
CREATIVE <strong>HEAD</strong><br />
71
NO ME<br />
WITHOUT YOU<br />
A DECADE AGO CRAIG CHAPMAN ENTERED A CREATIVE <strong>HEAD</strong> COMPETITION TO<br />
ASSIST ONE ERROL DOUGLAS MBE. IT WAS AN EVENT THAT WOULD CHANGE HIS LIFE<br />
“HAVING BEEN IN hairdressing for 31 years, I can honestly<br />
say I’m more in love with our industry than ever. We get to be<br />
creative, make people feel good and pretty much have a blast<br />
all of the time – well most of it!<br />
“That said, for a good 15 years I was just in the salon,<br />
with the odd teaching job here and there and dabbling in<br />
competition shoots. But I didn’t know where I was heading<br />
or what my future plans were. I was looking around and<br />
trying my hand at a few industry events, but due to personal<br />
circumstances I withdrew to Cornwall and settled for what<br />
I had. It was cool but I knew something was missing.<br />
“One Friday, 10 years ago, I got a phone call at the salon.<br />
My receptionist Di, now my fabulous manager, said: ‘Errol<br />
Douglas is on the phone!’ Now, everyone in our industry<br />
knows that Errol is a hero – officially now he is a Most Wanted<br />
Legend – and I was a nobody in Cornwall. What the heck was<br />
he doing calling me?<br />
“It turned out I’d won a <strong>Creative</strong> <strong>HEAD</strong> competition<br />
to assist him in Sydney for the Australian Hairdressing<br />
Awards Gala show! WHAT?! I was gob-smacked! That<br />
day, the element that was missing in my career just turned<br />
up… INSPIRATION!<br />
“The trip was incredible, especially the nights out! I loved<br />
the buzz of a live show and the prep was a steep learning<br />
curve having really only had salon floor experience before.<br />
I mean, I could knock out a dozen Mrs Jones blow-drys in<br />
10 minutes, but create stage-worthy sculptures from nothing?<br />
I jumped right in.<br />
“Yet the best element was realising I’d met a man who cared<br />
about how well people around him did, and if he saw potential<br />
he’d go all out to help them.<br />
“My mentor. I don’t even think that this phrase has been<br />
said between us, but that’s what Errol has become to me. In<br />
the past 10 years I have helped Errol on numerous shoots,<br />
72<br />
CREATIVE <strong>HEAD</strong>
Fashion Weeks, personal projects. I’ve been introduced to<br />
so many hairdressing legends, judged awards and won quite<br />
a few myself. And who has been pushing me all the time?<br />
Errol Douglas MBE.<br />
“But it’s not only me – I have watched Errol help so many<br />
people with such grace and commitment, and those who<br />
know Errol see it too. Whether it’s his salon team or his<br />
personal dedication to seeing a creative find their path,<br />
he does it with passion, loyalty and a booming laugh.<br />
Our industry runs through that man’s veins!<br />
“I am eternally grateful to him for showing me the way.<br />
And this is also a personal note to all the stylists out there<br />
that want to succeed, want to excel and want to experience<br />
everything our incredible industry has to offer. When you see<br />
an opportunity you must grab it, even if it makes you feel sick<br />
with fear. Those are the ones that will drive you forward and<br />
where you’ll meet the most amazing people. And I can pretty<br />
much guarantee there will be that person that will see your<br />
determination and want to help – your mentor.<br />
“They come in all shapes and sizes, and some only last for<br />
a short time, but there will always be ‘the one’ who will make<br />
sure you never forget who you are and what you’re capable of.<br />
Barry Jeffery is another who rings true for me – he’s done all<br />
of my photographic work for the past 15 years!<br />
“I’m basically a small-town hairdresser – Launceston has a<br />
population of fewer than 15,000, no cinema, no train station,<br />
I can’t even buy a pair of shoes without travelling 25 miles!<br />
But, because I met an industry legend who saw my potential,<br />
I now have a Most Wanted <strong>Creative</strong> Talent award (Errol has<br />
three!), a TV and celebrity career and a session company –<br />
HAIRDOTCOM. Proud? I’d say so – and I’ve now got 300<br />
pairs of shoes! Could I have done this without a mentor?<br />
Yes probably. Could I have done as well as I did? Definitely<br />
not! So my question to you is: who’s YOUR mentor?”<br />
CREATIVE <strong>HEAD</strong><br />
73
PHOTOGRAPHY BY CATHERINE HARBOUR<br />
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HAIR Saks Art Team. MAKE-UP James Butterfield. STYLING Karl Willett<br />
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Scene<br />
THE HOTTEST EVENTS EVERY MONTH – GET YOURSELF SCENE!<br />
Skyler McDonald<br />
Yesmin O’Brien<br />
GREATER<br />
than Gatsby<br />
Sean Hanna<br />
IT’S AWARDS SEASON across the salon groups, and seanhanna joined<br />
the party with its bash at London’s Hideaway Club, replete with a The<br />
Great Gatsby-inspired theme. The seanhanna <strong>Creative</strong> Team, led by<br />
Skyler McDonald, kicked it all off with five show-stopping looks that<br />
included airbrushing, broidering and men’s styling – a big campaign for<br />
seanhanna last year. The seanhanna awards followed, and its Worcester<br />
Park salon was named Salon of the Year. Guest presenters on the night<br />
included James Francis, Arthur Ehoff and Stacey Marshall from L’Oréal<br />
Professionnel, along with Leila Bromfield from ghd. The Roaring<br />
Twenties have never looked more fun!<br />
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Rush Artistic Team<br />
Kevin Davy White<br />
Rush Kensington<br />
Rush Bristol<br />
Rising<br />
HIGH<br />
Stell Andrew, Adam Bryant<br />
and Andy Heasman<br />
Held at the Phoenix Theatre in London,<br />
Rush celebrated another year with<br />
its annual Rush Oscars. Hosted by<br />
international creative director, Andy<br />
Heasman, and international colour<br />
director, Chris Williams, there was plenty<br />
to celebrate, including the launch of the<br />
Rush Academy, which will be headed up<br />
by new academy director, Adam Bryant,<br />
joining from Ethos Hairdressing. To get<br />
the party started, Rush client and X Factor<br />
star Kevin Davy White performed The<br />
Beatles Come Together. The brand donated<br />
£14,245 to Great Ormond Street Hospital<br />
from its Rush Live show, taking the total<br />
raised in more than eight years to £135,000.<br />
It was then on to the awards and the<br />
announcement of Ashley Haynes as the<br />
newest member of the Rush Artistic Team.<br />
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Saks West Bridgford<br />
WATCH Luke Pluckrose create his amazing<br />
looks, only on <strong>Creative</strong> <strong>HEAD</strong> Education!<br />
Saks Yarm<br />
Family<br />
AFFAIR<br />
SEQUINS, CHAMPERS AND salon stars – more than<br />
500 of the hair and beauty #SaksFam came together<br />
to celebrate the brand. Hosted by Saks’ managing<br />
director, Stephen Kee, at the Hilton Metropole in<br />
London, the night included a look back over the group’s<br />
year, including the fantastic total of £115,000 raised for<br />
The Eve Appeal to aid research into gynaecological<br />
cancers, and the recognition of salon stars with its<br />
awards, where Saks Yarm was named Hair Salon of the<br />
Year and Saks West Bridgford Hair and Beauty Salon<br />
of the Year. The audience also enjoyed a spectacular<br />
presentation, Material World, by Luke Pluckrose and<br />
the Saks Art Team, inspired by Alexander McQueen’s<br />
A/W09 collection ‘Horn of Plenty’. Featuring wigs made<br />
from reclaimed materials such as rope, fur and paper,<br />
the show-stopping looks were a blunt bob composed<br />
of thousands of hair rings, and a ‘goldilocks’ claviclelength<br />
style made from 500m of gold-plated chain –<br />
both hand-assembled by Luke.<br />
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Adam Slama and Zoe Irwin<br />
WATCH Watch Rainbow Children<br />
online at creativeheadmag.com<br />
Harry Evans<br />
Lan Nguyen-Grealis<br />
Johanna Cree Brown and Roger Spy<br />
Casey Coleman (right)<br />
Gianni Scumaci<br />
It’s ritualistic<br />
WHAT DO SOME of the <strong>UK</strong>’s sharpest creative minds do to get ‘in the zone’?<br />
This and more was posed to the eight-strong panel at The Coterie: <strong>Creative</strong><br />
Rituals event, hosted by session stylist and hair educator Gianni Scumaci. More<br />
than 100 guests crammed in to hear from session stylist Zoë Irwin, photographer<br />
Adam Slama, fashion designer Harry Evans, make-up artist Lan Nguyen-Grealis,<br />
It List Visionary Casey Coleman, Trevor Sorbie’s Johanna Cree Brown and film<br />
director Roger Spy, all discussing their individual artistic processes. The night<br />
included an exclusive premiere of Johanna and Roger’s new film Rainbow<br />
Children, commissioned by <strong>Creative</strong> <strong>HEAD</strong>. The fun-filled romp focused on the<br />
interplay of light and colour on both the dazzling metallic wigs and the designer<br />
wardrobe. With a promise of more Johanna and Roger projects to come, the<br />
audience left on a high, with goodie bags stuffed with styling must-haves from<br />
sponsor L’Oréal Professionnel.<br />
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Selfie time with<br />
@karalwelsh<br />
Lights, camera, action!<br />
Colour training in the salon<br />
#Aveda<br />
Shooting the model<br />
for @karalwelsh<br />
In the<br />
frame<br />
The winning #AvedaArtists from @jdhaveda<br />
and @jdhglasgow – Kara Welsh, David McIntosh<br />
and Barry Spears – snap away<br />
Excited about the new<br />
#Aveda #Invati launch<br />
SHOOT AND SEND Want to give us<br />
a snapshot of your world? Tweet<br />
us at @creativeheadmag now!<br />
Behind the scenes with<br />
@dpmhair #AvedaArtists<br />
@barryspearshairx and<br />
@dpmhair – the merge of it all!<br />
Seeing the shoot on screen<br />
for the first time<br />
Ready for the close-up<br />
Pearl by @barryspearshairx<br />
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