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Creative HEAD Ireland 2018

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TIME TO WORKSHOP!<br />

INTEGRATED MARKETING<br />

“THERE’S NO LONGER a single channel of communication – you<br />

have to take a full-circle approach” – this was the opening gambit<br />

from Zoë Vears, the director of publicity at Salon Success. She took<br />

the audience through the five key channels of communication<br />

needed to achieve business success in the modern world. The first<br />

is philanthropy, to connect you to the community; then there’s<br />

education to give stylists confidence and grow their skills. You also<br />

need support materials from your distributor, digital marketing,<br />

and finally public relations – to build your reputation.<br />

THE BUSINESS OF COLOUR<br />

STRAIGHT-TALKING SALON owner Alan Edwards set out the<br />

objective of his workshop session with a typically no-nonsense<br />

approach: “We’re going to stimulate and provoke your thought<br />

processes and approach to the business of colour.” Alan explained<br />

that many salons actually have more skills than they think – they<br />

just weren’t using the language to engage their clients. “We have<br />

been doing freehand painting for years,” he said. “We just weren’t<br />

calling it balayage. It’s massive because there’s the technology to<br />

promote it.” And as for goals? Alan recommends aiming for 70 per<br />

cent of clients having colour done – show them what you can do!<br />

26<br />

CREATIVE <strong>HEAD</strong> IRELAND

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