Australian-Professional-Standards-Practices
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3. Encourages feedback regarding the<br />
procedure<br />
• Engages the patient’s cooperation, and<br />
allows time for the patient to comply with<br />
requests.<br />
• Actively seeks patient feedback on care and<br />
uses this to improve practice.<br />
• Responds appropriately to patient<br />
complaints or comments about care<br />
received.<br />
• Complies with relevant complaints policies<br />
and procedures of the workplace<br />
AIR <strong>Professional</strong> Practice <strong>Standards</strong> 25 6 13 v10 [for comment please] 21
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